System Requirements for CUSTOMER FOCUS ENTERPRISE 1
System Requirements for Customer Focus Enterprise Windows Client 1
System Requirements for Customer Focus Enterprise Server 2
System Requirements for Customer Focus Enterprise Database Components for MySQL Server 3
System Requirements for Customer Focus Enterprise Cloud Client 3
System Requirements for CUSTOMER FOCUS ENTERPRISE
The following sections list the minimum hardware and software requirements to install and run Customer Focus Enterprise. Minimum means that later versions (such as SP1, SP2, or R2 versions) of a required software product are also supported.
System Requirements for Customer Focus Enterprise Windows Client
The following table shows the minimum system requirements for the Customer Focus Enterprise Windows client.
Operating system / The Customer Focus Enterprise Windows client runs on the following versions of Windows:· Windows 8 Professional or Enterprise (32-bit or 64-bit editions).
· Windows 7 Professional, Enterprise, or Ultimate (32-bit or 64-bit editions).
· Windows Server 2012.
· Windows Server 2008 R2.
· Windows Server 2008 (32-bit or 64-bit editions).
Hardware resources / Hard disk space core elements:
· 1GB.
Memory:
· 3 GB for 32 Bit
· 6 GB for 64 Bit
Network Card (NIC)
· 100Mbps
Additional software / · Microsoft Office Excel 2010 is required for export of reports
· Email accounts supporting SSL and TLS are supported by Customer Focus Enterprise.
System Requirements for Customer Focus Enterprise Server
The following table shows the minimum system requirements for Customer Focus Enterprise Server.
Operating system / Customer Focus Enterprise Server only runs on 64-bit editions of the following versions of Windows:· Windows Server 2012.
· Windows Server 2008 R2.
· Windows Server 2008.
- Note: Microsoft Small Business Server (SBS) is not supported.
Hardware resources / Hard disk space:
· 10GB.
Hard disk space swap
· 2.5GB.
Hard disk space data and document files
· Raid 5 or 50
· 10GB.
- Note: Space for data and files are based on a very minimum requirement for two users operating for one year.
· 8 GB.
Network Card (NIC)
· Gigabit (1000Mbps)
Additional software / · Cluster Manager. Required if you wish to use the Web Client.
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System Requirements for Customer Focus Enterprise Database Components for MySQL Server
The following table shows the minimum system requirements for Customer Focus Enterprise database components for MySQL Server.
SQL Server / The database components run on the following versions and editions of MySQL Server:· MySQL Server 5.5.43 64Bit Version
The 64-bit edition of
System Requirements for Customer Focus Enterprise Cloud Client
The following table shows the minimum system requirements for the Customer Focus Enterprise Cloud client.
Remote Application component / · Citrix Receiver.Latest version available from http://www.citrix.com/downloads/citrix-receiver.html
Supported browsers / · Windows OS Devices
o Windows 8.1 (32-bit and 64-bit editions)
§ Internet Explorer 11 (32-bit mode)
§ Google Chrome 33
§ Mozilla Firefox 32 and 31
o Windows 8 (32-bit and 64-bit editions)
§ Internet Explorer 10 (32-bit mode)
§ Google Chrome 33 and 32
§ Mozilla Firefox 32 and 31
o Windows 7 Service Pack 1 (32-bit and 64-bit editions)
§ Internet Explorer 10 and 9 (32-bit mode)
§ Google Chrome 33 and 32
§ Mozilla Firefox 32 and 31
o Windows Embedded Standard 7 Service Pack 1 or Windows Thin PC
§ Internet Explorer 10 and 9 (32-bit mode)
o Windows Vista Service Pack 2 (32-bit and 64-bit editions)
§ Internet Explorer 9 (32-bit mode)
§ Google Chrome 33 and 32
§ Mozilla Firefox 32 and 31
· Mac OS Devices
o Mac OS X 10.9 Mavericks
§ Safari 7
§ Google Chrome 33
§ Mozilla Firefox 27
o Mac OS X 10.8 Mountain Lion
§ Safari 6
§ Google Chrome 33
§ Mozilla Firefox 27
o Mac OS X 10.7 Lion
§ Safari 5.1
§ Google Chrome 33
§ Mozilla Firefox 27
o Mac OS X 10.6 Snow Leopard
§ Safari 5.0
§ Google Chrome 33
§ Mozilla Firefox 27
· Linux Devices
o Google Chrome 33
o Mozilla Firefox 27
· Android Devices
o Android 4.x and 5.0
§ Chrome for Android
§ The default browser on the device.
Firewall Ports / · TCP ports 80 and 443 open both ways for HTTP and HTTPS traffic
· TCP port 8008 open both ways for HTML5 traffic
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Requirements for customer focus enterprise