JOB DESCRIPTION

Job title: Recreation Assistant

Department: Wellington Health & Fitness Club

Responsible to: Operations Manager

Responsible for N/A

Job purpose: To provide a first class level of service to members within the Club, and to support the Duty Manager in the efficient day to day operation of the Club

Main duties:

  • Maintaining a safe pool environment through excellent lifeguarding practices.
  • Delivering excellent customer service.
  • To assist the Duty Manager in setting up activities in all of the Club facilities.
  • Assisting in the cover of bar duties.
  • Assisting in all areas of the club, including gym, reception and crèche as required.
  • Cleaning the pool area and changing facilities and ensuring that all areas of poolside are allocated and cleaned efficiently.
  • Attendance at regular pool training.

Additional duties:

  • To co-operate with your designated mentor and to be allocated an area of responsibility such as first aid stock, lost property or shop sales which may include monthly stock takes.
  • To clean as and when required all areas of the Club and its facilities.
  • To provide event work cover including set ups and de rigs and event bars.
  • Any other duties as directed by the Operations Manager, commensurate with post holders level of responsibility

Prepared by: Gaby Moretti

Operations Manager

Date: July 2014

WCE reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of WCE’s business.

In exceptional circumstances, the Post holder will be required to undertake other duties and responsibilities of a similar post in order to support workload peaks, skill shortages, to ensure priorities are met. This will be sensitive to available resources and individual skills and will be generally in the same area.

WCE is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As an organisation using the Disclosure and Barring Service (DBS) to assess applicants ability for positions of trust, WCE complies fully with the DBS code of practice and undertakes to treat all applicants for positions fairly. It does not discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

WCE is an equal opportunities employer and is fully committed to a policy of treating all its employees and job applicants equally and does not discriminate on the grounds of race, sex or marital status.

All employees are required to ensure that all duties and responsibilities are discharged in accordance with Wellington Colleges’ Statement of General Policy. They should take reasonable care for their own Health and Safety and that of others who may be affected by what they do or do not do. Staff should correctly use work items provided by WCE, including personal protective equipment in accordance with training and instruction.

PERSON SPECIFICATION

Essential / Desirable
Education Attainment
General Education / NPLQ and must pass an in-house swimming test / First Aid At Work.
Up to date NPLQ records
Spinal Board & Defib Knowledge
Knowledge & Experience
Knowledge of / Leisure industry / Health & Safety & other leisure related legislation.
Understanding of / Need to deliver great customer service.
Experience in / Leisure or hospitality industry
General intelligence
Tests / 2.1 metre head 1st surface dive to manikin & swim 50 meters in under 60 seconds
General reasoning ability / Dealing with customer complaints & possess a ‘Can do Attitude’.
Skills and special aptitudes
Mechanical
Manual dexterity
Skill with words
Skill with numbers
Ability to – Work in a team
Artistic ability
Musical ability
Interests
Intellectual
Practical/constructional
Physically active – Must be physically fit
Community
Disposition and personal Qualities
Reliability
Stability
Discretion & Diplomacy
Leadership
Impartiality of judgement
Self-reliance and self-motivation
Circumstances
Mobility – Must be able to start and finish early and late shifts. Ideally must have own transport.
Domicile

Practical tests may be carried out during the interview process as appropriate.

SALARY AND BENEFITS

Salary Details

£6.51 per hour

Hours of Work

Your hours of work will beas and when required throughout the year. Shifts will include some day, evenings and weekends.

Overtime

In exceptional circumstances you may be required to work overtime which time off in lieu will be granted

Holidays and holiday pay

The holiday year runs from 1st January to 31st December.

a)Up to 5 years continuous employment – 20 days (pro rata in your first year).

b)6 years service – 21 days.

c)7 years service – 22 days.

d)8 years service – 23 days.

e)9 years service – 24 days.

f)After ten years continuous employment – 25 days.

g)Statutory Bank Holidays that fall in school holiday periods.

h)Statutory holidays that fall in term time if your duties allow it.

i)Christmas holiday – four normal working days, the dates of which will be set by the College.

j)Part-time staff will receive pro-rata paid holidays, linked to the conditions stated above.

  1. Holiday pay will not accrue during periods of unpaid leave.

Provision of meals

You will be entitled to a free lunch from Monday to Friday during term time. In holiday periods dates will be published by the Bursar when lunch is available.

Health & FitnessClub Facilities

Employees are eligible for individual membership of the H&FClub at a cost of £4 per month

Social Club Facilities

The membership fee is currently £4 per month, renewed in February.

Pension Scheme

There is a contributory College Pension Scheme which all Support Staff over 16 and under 65 may join after three months satisfactory service. The minimum contribution rate is 5%, the College contributes 11% of your salary.

Life Cover

Members of the Wellington College Pension Scheme have life cover at 3 x annual salary

All other permanent salaried employees have life cover at 1 x annual salary

Employee Assistance Programme

All employees have access to a counselling service through Firstassist. Further details are available on appointment.

Childcare Vouchers

All employees have access to childcare vouchers through a salary sacrifice scheme, subject to certain statutory requirements. Further details are available on appointment.

Give As You Earn

The College is registered with the Give as You Earn Scheme (GAYE). This is a national payroll deduction scheme whereby you can make regular donations direct from pay to support a favourite charity or local causes, including places of worship, schools, scout groups and many other organisations. Further details are available on appointment