Claude Louissaint
561-477-9564
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Claude P. Louissaint
8077 Mizner Lane, Boca Raton, FL 33433,
(H) 561-477-9564 (C) 954-825-5028
AWARD-WINNING HUMAN SERVICES PROFESSIONAL
15+ years of experience consisting of business development, public/non-profit sector management, training, lecturing at college and university level, and community development.
Considerable expertise and proven success in developing and managing complex social services programs, and empowering individuals and families to achieve social and economic stability. Entrepreneurial leadership and management experience with a history of delivering exceptional customer service and establishing, strong and productive relationships. In-depth knowledge of current best practices in service delivery and working with multicultural communities. In-depth knowledge of cultural diversity, public, private, non-profit, and competitive market economy. Leadership Ft. Lauderdale Graduate.
Multilingual - Fluent in Creole, French, Spanish, and English.
EXPERIENCE
Better Asset Managers, Inc. 2012 – Present
Business Development Consultant Boca Raton, Florida
Better Asset Managers, Inc. (BAM) is a professional services company focused on providing reliable, cost-effective solutions to clients within both the public and private sectors. BAM areas of experience and expertise include strategic planning, diversity training, language services, program management, and talents acquisition and placement. Services include strategic planning, market analysis, diversity training, translation and interpretation, and training. Customized Consulting Solutions to help improve the effectiveness of start-ups and existing businesses. Better Asset Managers, Inc. is a leader in Talent Acquisition, Professional Resume Writing, Executive Coaching, Life & Career Coaching, and Business Development Consulting.
URBAN LEAGUE OF BROWARD COUNTY 2011 – 2012
Director of Economic Services Ft. Lauderdale, Fla.
Managed the day-to-day operation of the Economic Services Department with a staff of 15 associates. Responsible for developing a service delivery system in accordance with funding source expectations. Established quality control safeguards to ensure programmatic and fiscal integrity. Promoted collaboration and partnerships with other organizations such as Freddie Mac, the United Way, Broward County Human Services Department, and the National Urban League to maximize service delivery. Ensured accurate accounting for funds allocated for self sufficiency, wealth accumulation, and asset protection.
BROWARD COUNTY HUMAN SERVICES 1994 - 2010
Human Services Regional Coordinator, Central Region Family Success Ft. Lauderdale, Fla.
Managed and coordinated human services programs designed to assist children, individuals, families, and immigrants in achieving economic and social stability. Established and maintained collaboration and partnerships with federal, state and local government agencies, community groups, community-based organizations, non-profit, and academic institutions.
§ Served as turnaround specialist for troubled county agencies including serving as Executive Director of Broward County Community Action Agency and Manager of Broward County North Region Bureau of Children and Family Services;
§ Promoted collaboration / partnerships with organizations and agencies to maximize service delivery such as the State Dept of Children Families, Social Security Administration, and Broward County Schools.
FLORIDA ATLANTIC UNIVERSITY 2001 – 2004
Instructor, Micro-Enterprise & Entrepreneurship Ft. Lauderdale, Florida
Center for Urban Redevelopment and Education (CURE) is a state-established center for applied research; specializing in empirical work, surveys, micro-enterprise and home-ownership training, grants writing, program evaluation and technical assistance to community and economic development organizations.
Taught Entrepreneurship and Micro-Enterprise 101 to entrepreneurs and small business owners. Helped to improve the effectiveness of start-up and existing business. Received Outstanding Instructor Award.
EDUCATION
Under Graduate Degree, Political Science, Kean University
Graduate Studies in Public Administration, Nova Southeastern University
Leadership Fort Lauderdale Graduate.
KEYNOTE SPEAKER / PUBLICATIONS
§ Interviewed and quoted in the New York Times, Sun Sentinel, Miami Herald
§ Keynote Speaker – Miami Dade College, Wolfson Campus
§ Broward County Main Library – Public Library Foundation – American Heritage Series
§ South Florida Times, Haitian Times
§ Conducted Diversity Training for Florida Law Enforcement – Broward County Sheriff’s Office, City of Ft. Lauderdale Police Department, Lauderhill Police Department
AWARDS & RECOGNITIONS
APPRECIATION AWARD FOR HARD WORK AND DEDICATION - Presented by the American Professional Taxi Cab Drivers Association, Inc. January 2003
OUTSTANDING TEACHER AWARD - Florida Atlantic University Center for Urban Redevelopment and Empowerment - FAU-CURE Graduating Class August 2002
THE PEOPLE’S PEOPLE AWARD – Presented by the Broward County Library New American Series, 2004
EMPOWERMENT AWARD for Outstanding Service to the Community – Presented by Minority Development and Empowerment at the Broward Center for Performing Arts, 1999
KEEPER OF THE DREAM AWARD – Presented by Markham Elementary School
COMMUNITY SERVICE
MEMBER Emergency Food and Shelter Program (EFSP)
MEMBER Broward Health Community Relations Council (CRC)
CHAIRMAN Multi-Cultural and Refugee Task Force of Broward County
MEMBER Legal Aid of Broward of Broward County Board Nominating Committee
MEMBER Broward County Schools Diversity Committee
MEMBER Broward County Schools Vo-Tech Community Education Advisory Communit