CARDINAL MANAGEMENT GROUP, INC.
Since launching the company in 1987, Cardinal Management Group’s principals—brothers Thomas, Don, and Patrick Mazzei— have remained steadfast in their commitment to superior service and controlled growth. Now, over two decades later, Cardinal Management Group is a right sized organization wholly dedicated to serving your community and property management needs, large and small. Our unyielding focus on service, our attention to detail, and our constant professionalism have made us one of the most respected firms in the industry.
At Cardinal Management Group, no matter what property or community type we’re engaged to care for, our accredited professionals are trained to take an enthusiastic, hands-on management approach. That training begins with our exclusive management certification program. This rigorous corporate program emphasizes innovation, attention to detail, and follow-
up, as well as loyalty, accountability, and fiduciary responsibility. As a direct result, our team is prepared to address your needs— any need, at any time—with diligence and efficiency
From our comprehensive processes and procedures to staff training and day-to-day management tasks, we are never satisfied with “good enough.” We continually work to discover and refine new ways to serve your needs more efficiently and effectively.
This approach to continuous improvement, our management philosophy of open access, and our long-standing industry relationships impact everything we do at Cardinal Management Group, Inc. They represent the foundation of our outstanding reputation and the key to our continued success.
Our Mission:
• We will create an empowered organization where each employee is an integral part of ensuring that our clients are reassured knowing that we are the custodians of their community and the stewards of one of their most valuable and precious assets…their home.
• We will treat every client with dignity and respect and each problem as if it were our own.
• We will give our clients the luxury of coming home to a community that is attractive and maintained at all times.
• We will perform our duties with honesty and integrity and ensure that our clients always have a positive experience when contacting our organization.
• We will “manage to make a difference” in the communities in which we work.
• We will be the preeminent community management company where commitment to excellence and responsiveness are the guiding principles.
CARDINAL MANAGEMENT GROUP, Inc. WE MANAGE TO MAKE A DIFFERENCE
Serving No. VA , MD, WV S. FL | (800) 356-3294
www.CardinalManagementGroup.com
A SUCCESS STORY
At Cardinal Management Group, Inc., we believe one of the major keys to great success lies in the power of knowledge. As a successful management company for over twenty-five years, we continue to grow and strengthen our position in the industry
through dedication to continuing education. We are committed to providing our clients sound professional advice, and we do so by continuously staying apprised of the industry’s ever-changing laws, best practices, and standards.
Cardinal Management Group, Inc., offers its employees a tuition reimbursement program and encourages completion of PDMP courses offered by CAI. Our managers are strongly encouraged to follow the PCAM track. Our in-house training, provided by industry leaders, to include auditors, attorneys,
engineers, fire marshals, and much more, has given our managers the confidence and information they need to guide our clients.
Our success is not simply attributed to our managers or staff, but also to our boards of directors. We believe an educated board is an effective board, so we encourage our clients to attend training sessions offered by their local chapter of CAI and offer in-house training by our Executive Team and other professionals. By way of networking through our education opportunities and experiences, we have developed a strong team of professionals and clients.
This is borne out by the fact that Cardinal clients took home the prestigious award of “Community of the Year” from WMCCAI in three of the five available categories awarded in 2013 and two of five categories in 2014, adding to Cardinal’s growing list of winners from previous years, and we are already busy assisting our boards in gearing up for the 2015 awards.
Over the years, we have watched our client list grow, our retention rate strengthen, and we have nurtured and grown what we believe to be some of the best managers in the industry.
Cardinal Management Group, Inc., is the home of eight PCAMs, the most renowned designation in the industry, not to mention our large number of managers holding their CMCA and AMS designations. Recently, Thomas Mazzei, CEO of Cardinal Management Group, Inc., was appointed by the Governor to serve on the Virginia’s Common Interest Community Board.
Webster’s Dictionary defines success as “that which comes after; hence, consequence, issue, or result, of an endeavor or undertaking, the outcome of effort.” Cardinal Management Group, Inc.’s, endeavor and effort to train and educate our team, managers, and clients alike has resulted in our success story, and we look forward to many more successes to come.
Written by: Victoria Garner, CMCA®, AMS®, PCAM®, Vice President of Cardinal Management Group, Inc.
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