Cluster / Planning and Environment
Agency / State Library of NSW
Division/Branch/Unit / Public Libraries and Engagement/Foundation team
Location / Sydney CBD
Classification/Grade/Band / Clerk Grade 9/10
Kind of Employment / Ongoing
Role Number / 50037890
ANZSCO Code / 225311
PCAT Code / 1119192
Date of Approval / 9 July 2015 (minor changes approved February 2018)
Agency Website /

Agency overview

The State Library of New South Wales is one of Australia’s oldest and most important public institutions. Collecting actively since 1826, the Library preserves and presents the social, cultural and scientific history of our State and our Nation for the benefit of all. Its rich collections, both physical and digital, alongside partnerships with the public library network across NSW and other vibrant collaborations enable Australians to examine their past and imagine their future. In short, the Library occupies a unique position at the very heart of our civil society.

The Public Libraries and Engagement Division leads engagement with the people of NSW and beyond. By providing strategic advice and services to support public libraries, including the State Library’sobjects and dutiestowards public librariesunder the Library Act, an evocative exhibition and event program and strong and varied external partnerships, the Division drives the State Library's commitment to provide rich opportunities for access to its services and collections. The Division also manages the Library's commercial activities and the work of the State Library Foundation.

The Foundation leads a diversified fundraising program to support the mission of the Library. The Foundation team works across all channels to raise awareness of the philanthropic and commercial opportunities of the the organisation to promote investment and growth to achieve organisational strategic objectives.

Primary purpose of the role

Developeffective relationships with corporate partners, Foundations and Trusts associated with the Library’s Foundation and develop and execute the partnership programto generate revenue, resources and in-kind support for the State Library.

Identify, secure, steward and retain new and existing corporate partners, Foundations and Trusts to meet the Library’s organisation revenue targets and enable it to meet its strategic objectives and mission.

Key accountabilities

  • Identify corporate and Foundation prospects and secure both cash and in-kind revenue generation for the State Library Foundation.
  • Research, develop and present key partnership proposals for activities and events that maximise the revenue available to the Library and the Foundation.
  • Develop, manage and service partnership programs that agreed targets are met.
  • Coordinate partnership specific functions and launches; ensure the needs of partners attending State Library functions, events, forums, and networking opportunities are met.
  • Implement partnership plans and service strategic alliances ensuring that both individuals and companies receive benefits as detailed in the partnership agreement.
  • Produce accurate and detailed partner reports designed for internal and external distribution.
  • Provide leadership and integrity in the development and ongoing management of relationships with stakeholders.
  • Enhance and oversee the Foundation’s Customer Relationship Management ( CRM) system to identify, manage and communicate effectively with key partners and stakeholders.

Key challenges

  • Fostering an organisation- wide understanding of the benefits of Corporate, Foundation and Trust partnerships and encouraging collaboration to develop excellent internal working relationships.
  • Attracting new corporate and Foundation partners and building and maintaining active relations with past, present and potential partners in a highly competitive market.
  • Managing the expectations and deliverables for partners and benefactors while at the same time ensuring that benefits to the Library are realised and that Library standards, policies and ethics are not compromised.
  • Applying political acumen and sensitivity in dealing with high level corporate leadership and stakeholders of influence so that the Library Foundation’s standing and reputation are effectively maintained.
  • Producing a robust and consistent communication stream that educates partners and benefactors and gains commitment to the long-term vision.
  • Maintaining current knowledge of information, policy and legislation in the fundraising sector to ensure best practice.

Key relationships

Who / Why
Internal
Director Foundation and Foundation staff
Library Staff
Library Executive and Foundation Board /
  • Discuss issues, review plans and priorities, report on progress against targets, and make adjustments to thepartnership program.
  • Liaises and collaborates with Library staff at all levels regarding the design, organisation and delivery of events and functions designed to recognise and engage partners.
  • ensure they are well informed about the partnership program and its progress and provide written advice to senior management and the Foundation Board regarding strategies and operational activities.

External
Current and prospective partners /
  • Develop strong relationships with a diverse range of clients demonstrating political astuteness and sensitivity.

Role dimensions

Decision making

  • Works both as part of a team and operates with a high level of autonomy and exercises initiative, self motivation and drive in the development and delivery of the partnership program and the position’s work schedule.
  • Initiative and independent decision making are required in dealing with the Foundation’s partners, while at the same time ensuring that the program is aligned with the Library’s strategic objectives
  • Sets and is accountable for own day to day work schedule, demanding initiative, self motivation and drive.
  • Consults with the Director of the Foundation on issues with the potential to escalate or create precedent.

Reporting line

This role reports to the Director,Foundation and Executive Manager, Advancement. Also reporting to the Director,Foundation and Executive Manager, Advancement are the Executive Assistant Foundation, Memberships Coordinator,Volunteer Programs Coordinator.

Direct reports

Nil

Budget/Expenditure

Nil

Essential requirements

  • Extensive experience in fundraising with high level corporate partners including a thorough knowledge of legislation, policy, current issues and practices that affect donations and sponsor relationships.
  • A proven track record in successful marketing communications and in dealing effectively with a diverse client base.
  • Highly developed relationship management skills including the ability to negotiate, be flexible, innovative and proactive and to make sound, informed judgements.

Capabilities for the role

The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at

Capability summary

Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities.

NSW Public Sector Capability Framework
Capability Group / Capability Name / Level
/ Display Resilience and Courage / Adept
Act with Integrity / Adept
Manage Self / Adept
Value Diversity / Intermediate
/ Communicate Effectively / Advanced
Commit to Customer Service / Adept
Work Collaboratively / Adept
Influence and Negotiate / Advanced
/ Deliver Results / Adept
Plan and Prioritise / Intermediate
Think and Solve Problems / Adept
Demonstrate Accountability / Intermediate
/ Finance / Intermediate
Technology / Intermediate
Procurement and Contract Management / Intermediate
Project Management / Intermediate

Focus capabilities

The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role’s key accountabilities.

NSW Public Sector Capability Framework
Group and Capability / Level / Behavioural Indicators
Personal Attributes
Act with Integrity / Adept /
  • Represent the organisation in an honest, ethical and professional way and encourage others to do so
  • Demonstrate professionalism to support a culture of integrity within the team/unit
  • Set an example for others to follow and identify and explain ethical issues
  • Ensure that others understand the legislation and policy framework within which they operate
  • Act to prevent and report misconduct, illegal and inappropriate behaviour

Personal Attributes
Value Diversity / Intermediate /
  • Be responsive to diverse experiences, perspectives, values and beliefs and listen to others’ individual viewpoints
  • Seek input from others who may have different perspectives and needs
  • Adapt well in diverse environments

Relationships
Communicate Effectively / Advanced /
  • Present with credibility, engage varied audiences and test levels of understanding
  • Translate technical and complex information concisely for diverse audiences
  • Create opportunities for others to contribute to discussion and debate
  • Actively listen and encourage others to contribute inputs
  • Adjust style and approach to optimise outcomes
  • Write fluently and persuasively in a range of styles and formats

Relationships
Commit to Customer Service / Adept /
  • Take responsibility for delivering high quality customer-focused services
  • Understand customer perspectives and ensure responsiveness to their needs
  • Identify customer service needs and implement solutions
  • Find opportunities to co-operate with internal and external parties to improve outcomes for customers
  • Maintain relationships with key customers in area of expertise
  • Connect and collaborate with relevant stakeholders within the community

Relationships
Influence and Negotiate / Advanced /
  • Influence others with a fair and considered approach and present persuasive counter-arguments
  • Work towards mutually beneficial win/win outcomes
  • Show sensitivity and understanding in resolving acute and complex conflicts
  • Identify key stakeholders and gain their support in advance
  • Establish a clear negotiation position based on research, a firm grasp of key issues, likely arguments, points of difference and areas for compromise
  • Pre-empt and minimise conflict within the organisation and with external stakeholders

Results
Deliver Results / Adept /
  • Take responsibility for delivering on intended outcomes
  • Make sure team/unit staff understand expected goals and acknowledge success
  • Identify resource needs and ensure goals are achieved within budget and deadlines
  • Identify changed priorities and ensure allocation of resources meets new business needs
  • Ensure financial implications of changed priorities are explicit and budgeted for
  • Use own expertise and seek others’ expertise to achieve work outcomes

Results
Think and Solve Problems / Adept /
  • Research and analyse information, identify interrelationships and make recommendations based on relevant evidence
  • Anticipate, identify and address issues and potential problems and select the most effective solutions from a range of options
  • Participate in and contribute to team/unit initiatives to resolve common issues or barriers to effectiveness
  • Identify and share business process improvements to enhance effectiveness

Business Enablers
Technology / Intermediate /
  • Apply computer applications that enable performance of more complex tasks
  • Apply practical skills in the use of relevant technology
  • Make effective use of records, information and knowledge management functions and systems
  • Understand and comply with information and communications security and acceptable use policies
  • Support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies

Role Description Partnerships Manager / 1 /