Wisconsin State Approving Agency

Federal VA Education Benefit Resources

Page 2

Wisconsin State Approving Agency
Federal VA Education Benefits Resources
Certifying Official Customer Service
VA Education HOTLINE
For Designated Certifying Officials ONLY (as validated through WEAMS).
SCO must provide the school's VA facility code. / These lines are staffed by case managers trained to assist with the most difficult questions. Routine questions should go through the regular VA Education Customer Service toll-free line. / 885-225-1159
7am - 5pm (Central Standard Time)
DO NOT give out number to students.
Websites
Debt Management Center (DMC) / www.va.gov/debtman
Federal VA Education Benefits / www.benefits.va.gov
School Official Handbook and VA ONCE User Guide / www.benefits.va.gov/gibill/school_training_resources.asp
State Approving Agency (SAA) / http://saa.dva.state.wi.us
Federal VA Contact Information
Addresses / Email / Phone
Street Address:
VA Regional Office
400 South 18th Street
St. Louis, MO 63103-0722
PO Box:
VA Regional Office
PO Box 66830
St. Louis, MO 63166-6830
Fax:
314-552-9741 / To send a question to the VA Regional Office using email start on the USDVA home page: www.benefits.va.gov. Click on “Education & Training”; then “For School Administrators” and “School Resources.” On this page you will find a “FAQS” link. Click on “Submit a Question.” Be sure to type “School Official” in the Subject block. This will route your question for priority processing. In the block under Subject provide the name of your school and the VA facility code assigned to your institution. / VA Education Customer Service:
888-GIBILL1
888-442-4551
7am - 7pm (Central Standard Time)
Monday - Friday
For veterans, other eligible persons and routine school official questions.
Debt Management Center (DMC)
PO Box 11930
St. Paul, MN 55111-0930 / / 1-800-827-0648
7:30am – 6pm (Central Standard Time)
State Approving Agency
Address / Name/Email / Phone
State Approving Agency
201 West Washington Avenue, 4th Floor
PO Box 7843
Madison, WI 53707-7843
Phone:
608-261-8771
Fax:
608-267-0403
Email:
/ Michael Ayers, Director (as of 6/16/14)

Joe Bertalan, Education Consultant

Jenna Homburg, Education Consultant

Nina Smithback, Education Consultant

Nancy Warner, Program Associate
/ 608-267-7135
608-267-7329
608-266-3227
608-266-3917
608-261-8771
Education Liaison Representatives
Address / Name/Email / Phone
Education Services Unit (272L)
VARO
Federal Building
1 Federal Drive
St. Paul, MN 55111
Fax:
612-970-5458 / DO NOT give out ELR’s email or phone number to students. Contact information is only for school officials.
John R. Johnson, ELR
/ 612-970-5456
On-the-Job Training/Apprenticeship Program
Address / Name/Email / Phone
Department of Workforce Development
Division of Apprenticeship & Training
201 East Washington Avenue
Room E100
PO Box 7972
Madison, WI 53707-7972 / Kathy Wellington, Chief of Field Operations
/ 608-266-3132