Ask For: Robin Jones

Email:

Direct Line: (01233) 330877

Fax No: (01233) 330537

Our Ref: FOI-4612

Your Ref:

Date: 19/07/2016

Dear Mr Adams

Please find below a response to your recent FOI request to this authority:

General

• Number of Sites 2

• Number of Employees 446 (393.5 FTE’s)

• Number of IT Staff 16.5 FTE’s

• Annual IT Budget http://www.ashford.gov.uk/budgeting-accounts

Desktop

• Number of Desktops? 350

• Do you use VDI? Yes

• If so what platform do you use? Microsoft RDS

• Desktop Refresh date? No formal date set, it is an ongoing process.

• Date support contract ends? N/A

• VDI refresh date (if relevant)? N/A

Datacentre

• Number of Windows Servers? 160

• Number of UNIX/Linux Servers? 20

• Server platform Intel

• Virtualisation platform? VMWare

• What operating system do you use? Windows 2003/2008/2012

• Virtualisation refresh dates? N/A

• Percentage Virtualised?90%

• Server Refresh Date? No formal date set, as and when hardware becomes not fit for purpose.

• Value of contract? No contract in place.

• Location of datacentre(s) Civic Centre, TN23 1PL.

• Volume of Data in TBs 20TB

• Storage Vendor? Dell (EqualLogic)

• Storage Virtualisation? N/A

• Storage Refresh Date?No formal date set.

• Date Storage support contract ends? 2 EqualLogic devices 12/3/19 & 21/10/17

• Value of contract? Info not held as support built in to original purchase price for both devices.

• Tape vendor? N/A

• Disk backup? Yes using Dell PowerVault storage devices.

• What backup software do you use? ArcServe UDP

• Backup refresh date No formal date set

• Date backup support contract ends No formal date set

• Value of support contract N/A

• Disaster Recovery contract renewal date? Ongoing contract as part of membership of the Kent Connects group.

• Network vendor? Cisco

• Network speed? 1Gbps fiber back bone and 100Mbps to desk.

• Storage network? 1 Gbps

• Network refresh date N/A

• Value of contract £5,881.00

• Do you use WAN optimisation? No

• If so what product do you use?

• Network virtualisation? N/A

Applications

• Database vendors? MS SQL, Oracle & Progress

• Email provider? MS Exchange

• CRM Provider? In-house developed.

• ERP Platform? N/A

• Database Archival? N/A

• Email Archival? EMC SourceOne

• File Archival? N/A

Cloud

• Are you using or are interested in AWS/Google or Azure for cloud services? Not currently.

• Do you use any Cloud File Storage? If so, what? Objective Connect

• What automation tools do you use? NDL Metascybe.

• Do you outsource? Yes for Oracle DBA service and for our Housing Services solutions.

• Outsource contract renewal date? April 2017 & ongoing respectively.

There is no IT Strategy document for 2017 as yet.

IT contact is Mr Robin Jones (IT Operations Manager / )

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Yours

Name Robin Jones

Title IT Operations Manager