Ask For: Robin Jones
Email:
Direct Line: (01233) 330877
Fax No: (01233) 330537
Our Ref: FOI-4612
Your Ref:
Date: 19/07/2016
Dear Mr Adams
Please find below a response to your recent FOI request to this authority:
General
• Number of Sites 2
• Number of Employees 446 (393.5 FTE’s)
• Number of IT Staff 16.5 FTE’s
• Annual IT Budget http://www.ashford.gov.uk/budgeting-accounts
Desktop
• Number of Desktops? 350
• Do you use VDI? Yes
• If so what platform do you use? Microsoft RDS
• Desktop Refresh date? No formal date set, it is an ongoing process.
• Date support contract ends? N/A
• VDI refresh date (if relevant)? N/A
Datacentre
• Number of Windows Servers? 160
• Number of UNIX/Linux Servers? 20
• Server platform Intel
• Virtualisation platform? VMWare
• What operating system do you use? Windows 2003/2008/2012
• Virtualisation refresh dates? N/A
• Percentage Virtualised?90%
• Server Refresh Date? No formal date set, as and when hardware becomes not fit for purpose.
• Value of contract? No contract in place.
• Location of datacentre(s) Civic Centre, TN23 1PL.
• Volume of Data in TBs 20TB
• Storage Vendor? Dell (EqualLogic)
• Storage Virtualisation? N/A
• Storage Refresh Date?No formal date set.
• Date Storage support contract ends? 2 EqualLogic devices 12/3/19 & 21/10/17
• Value of contract? Info not held as support built in to original purchase price for both devices.
• Tape vendor? N/A
• Disk backup? Yes using Dell PowerVault storage devices.
• What backup software do you use? ArcServe UDP
• Backup refresh date No formal date set
• Date backup support contract ends No formal date set
• Value of support contract N/A
• Disaster Recovery contract renewal date? Ongoing contract as part of membership of the Kent Connects group.
• Network vendor? Cisco
• Network speed? 1Gbps fiber back bone and 100Mbps to desk.
• Storage network? 1 Gbps
• Network refresh date N/A
• Value of contract £5,881.00
• Do you use WAN optimisation? No
• If so what product do you use?
• Network virtualisation? N/A
Applications
• Database vendors? MS SQL, Oracle & Progress
• Email provider? MS Exchange
• CRM Provider? In-house developed.
• ERP Platform? N/A
• Database Archival? N/A
• Email Archival? EMC SourceOne
• File Archival? N/A
Cloud
• Are you using or are interested in AWS/Google or Azure for cloud services? Not currently.
• Do you use any Cloud File Storage? If so, what? Objective Connect
• What automation tools do you use? NDL Metascybe.
• Do you outsource? Yes for Oracle DBA service and for our Housing Services solutions.
• Outsource contract renewal date? April 2017 & ongoing respectively.
There is no IT Strategy document for 2017 as yet.
IT contact is Mr Robin Jones (IT Operations Manager / )
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Yours
Name Robin Jones
Title IT Operations Manager