Continuous Improvement

(Methods of Practices and Evidences)

The aim of the Continuous Improvement on the job is to achieve:

1)Customer Satisfaction

2)To win the healthy competition

3)Change in Attitude

4)Effective Communication

5)To focus towards Total Quality

6)Zero Defects

7)Perfection

8)Cost control

9)Knowledge and Skill improvement

10)To improve the life of Machines, tools and other Office Machines

11)Group Cohesiveness

12)Highly disciplined and cultured Work Culture

13)Effective Planning

14)Value-added Product or Service

15)High Rate of Productivity

16)Each Minute Working hours value

17)Enjoy Working Atmosphere

18)To improve Product/Service features

19)To cement organisation survival

20)To give Product or Service at Best price

21)To develop Creativity and Innovation Skills

22)To help Management in framing Policy changes

23)Employee Involvement

24)High Motivational Factor

25)Feeling of Self Pride among Employees

26)Total House-keeping

27)Zero Accident Hours

28)Develops Positive and Constructive Attitude

29)A sense of Belongingness

30)Above all “Self Satisfaction” or “Job Satisfaction”

31)Multi-skill Development

32)Minimum level usage of Tools, man-power,man-hours, etc.

33)Always “Win Approach”

34)Effective use of Raw Materials

35)Control of Re-Work or Rejection or Scraps

36)Confidence of Management and their employees

37)To create a best model Industry for others

38)To control Materials/Consumables Purchase

39)To Control Paper Work

40)To Control any wasteges

2 :

METHODS OF PRACTICES OF CONTINUOUS IMPROVEMENT ON JOB

How to practise CI on the Job? There are various Methods even if it is a small improvement,

Let us practise it. Following are some of the Methods or Work Practices for CI:

AVOID WASTAGE

This is the most important pratice or habit one is to develop. Have a thorough knowledge on it. What are wastages which are avoidable that you can practise on your job?

1) Punctuality

2) Absenteeism

3) Personal Cleanliness

4) Housekeeping

5) Accept Weakness

6) Talking unnecessary matters

7) Spreading gossiping or rumour

8) Poor communication skills

9) Lack of knowledge or information

10) Poor Team work

11) Low esteem level

12) Inferiority Complex

13) Dys-functional Conflict

14) Lack of Leadership Qualities

15) Bad Work Methods or Habits

16) Un-calibrated instruments

17) Non-conditioned tools

18) Un-maintained Machinery

19) Callous Attitude

20) Wastage of Energy such as electricity

21) Wastage of Water or any other Utilities

22) Wastage of Man-power/man-hours

23) Poor utility of Office Space

24) In-effective use of office Stationery

25) Poor Materials Planning

26) Poor HR Policies

27) No Cost Awareness

28) Poor Welfare Measures

29) Lack of effective use of Packing Materials

30) Lack of effective use of Logistics

31) Poor Training Procedures

32) No Job Descriptions or Role Clarity

33) Poor Coordination

34) Poor Quality or HR or Housekeeping Audits on time.

35) Lack of interest in Self Development

: 3 :

HOW TO DEVELOP CONTINUOUS IMPROVEMENT

SMALL THINGS MAKE PERFECTION, PERFECTION IS NOT A SMALL THING

All the employees can do Continuous Improvement on their Jobs. It needs no extra Skill but TOTAL INVOLVEMENT AND COMMITMENT. Even a very small improvement is IMPROVEMENT.

Let you do it and record it., Arrive the value and get the approval from the Management.Daily you can do wonders by practising CI on your job. Even now you are doing it knowingly or un-knowingly, but you are not recording it as a proof. Now you start doing it.

SOME SAMPLE METHODS OF PRACTICES

1)Regular Maintenance of Punctuality

2)Reduction in Absenteeism rates

3)Improvement in Personal Cleanliness

4)Maintaining Good Housekeeping

5)Reduction in Accidents

6)Effective use of Raw Materials by showing minimum scrap or no scrap

Reduction in re-work, rejection, etc.

7)Regular In-house Training Programmes preferably by your own People

8)Implementation of Quality Circles

9)Implementation of Suggestion Schemes

10)Improvement in Welfare Measures

11)Improvement of Cost controlled Product Features

12)Improvement in Designs

13)Effective use of Office Space and value it.

14)Well planned Preventive Maintenance Schedules

15)Well planned Calibration Schedules

16)Excellent Induction Programmes

17)Re-use of used materials such as Stationery, oil, or utilities

18)Reduction in Customer Complaints

19)Rate of Increase in Customer Satisfaction with evidences

20)Effective improvement of designing formats, records, etc. Without any ambiguities.

21)Effective results of Fucntional Conflicts

22)High Rate of Motivational Factors

23)Measurement of Effectiveness of Training Programmes

24)Best Inventory Control of Stores and Consumables

25)Regular Audits of HR, Quality and House-keeping

26)Introduction of Systems and Procedures to reduce Man-hour involvement

27)Excellent Vendor Rating Systems

28)Learning and Practising of Organisational Culture

29)Increase in Team Work output

30)Increase in level of Creativity and Innovations

31)Develop a system of Customer Feedback

32)Improve Methods in Process capablities

33)Develop Statistical Quality Control Techniques

34)Increase in the level of Communication both as Individual and Organisation

35)Confidence Level outside such as Governement Agencies, local population,etc.

36)Improvement in Advertising Skill in Marketing the Product or Service

37)What is your level of Value Addition to the Product or Service?

38)What is your level of Involvement and Commitment?

39)What is your level of responding to Non-Conformities?

40)Relationship of Intra and inter-Groups

: 4 :

EVIDENCES FOR SHOWING THE CONTINUOUS IMPROVEMENT

METHODS:

1)VISIBILITY

2)PERSONAL DISCUSSIONS

3)DATA COLLECTION

4)GRAPHS

5)PERSONAL FEELINGS

6)FEEDBACKS

7)COST VALUE (SAVING-WISE)

8)VALUE ADDITIONS

9)INCREASE IN COMPANY PROFITS

10)AUDITS (BOTH BY INTERNAL AND EXTENAL)

: 5 :

Cost control Practices

Employees can play the role in controlling the Cost. They must realize that it is not only the duty of top Management, but they are also involved. Following are some of the work practices that they can implement in their day-to-day jobs:

PUNCTUALITY

ATTEDNANCE

UP-KEEP OF PERSONAL CLEANLINESS

UP-KEEP OF HOUSEKEEPING

KNOWLEDGE OF SAFETY MEASURES

SHARING KNOWLEDGE, COMMUNICATION AND INFORMATION

TRAINING

LEARNING AND LISTENING

DEVELOP LEADERSHIP SKILLS

CONTROL PAPER WORK

COORDINATION

INTRODUCE QUALITY CIRCLES

CONTRIBUTE SUGGESTIONS (EVEN IT MAY NOT BE VIABLE)

ARREST LEAKAGES

ARREST LOOPHOLES

DEVELOP SUB-ORDINATES

RE-CONDITION THE TOOLS AND OTHER CONSUMABLES

REGULAR PREVENTIVE MAINTENANCE WITHOUT ANY COMPROMISE

SELF LEARNING

HAVE A LIMITED SPACE FOR YOUR WORK AREA

DEVELOP MULTI-SKILLS

BEHAVE LIKE A CULTURED PERSON

UNDERSTAND THE CONCEPTS THOROUGHLY

ADAPT ROLE MODELS

HAVE EVIDENCES FOR ALL WORK

UNDERSTAND YOUR ROLE CLARITY

LATEST TECHNIQUES IN PACKING AND DELIVERIEIS

UP-DATE KNOWLEDGE, SKILL AND ATTITUDE

INCREASE ESTEEM LEVEL

DEVELOP MOTIVATIONAL FACTORS

REALIZE OUTSTANDINGS

UNDERSTAND VENDOR MARKETS

DEVELOP VERY EFFECTIVE WORK METHODS

FOLLOW WORK METHODS WITHOUT ANY COMPROMISE

QUALITY REQUIRES NO COMPROMISE

DEVELOP INTER-PERSONAL SKILLS

SEE, OBSERVE, LISTEN, HEAR, DO – MORE AND MORE

HAVE WIN-WIN APPROACH

BE SELF-DEVELOPMNENT CENTERED KEEPING ORGANISATION IN VIEW.

DEVELOP SENSE OF BELONGINGNESS

DISCUSS AND SHARE – MORE AND MORE

DEVELOP SAVING HABIT BOTH PERSONAL AND ORGANISATION

KNOW WHERE YOUR ORGANISATION IS MOVING

IF IT IS DOWN-TREND, WORRY FOR IT AND FIND A SOLUTION FOR IT.

YOU MAY BE A SMALL DROP BUT DEFINITELY IT WILL BE AN ADDITION TO THE OCEAN.