JOB DESCRIPTION
JOB TITLE:Communications and Marketing Officer – Publications
DEPARTMENT:Communications and Marketing
HOURS: 18 hours (0.5 FTE)
SALARY: £22,225 – £24,000
RESPONSIBLE TO:Communications and Marketing Manager
Primary Job Purpose
- To work with the Communications and Marketing Manager to create, review and deliver a range of printed materials which support St Christopher’s charitable objectives.
Principal Accountabilities
1. To coordinate and produce a wide range of marketing communications including flyers,
posters, brochures, banners, etc. by producing copy, proof reading, and co-ordinating agencies and suppliers.
2. Write, edit and produce Exchange, St Christopher’s monthly employee and volunteer
newsletter.
3. Write, edit and produce Connections, St Christopher’s quarterly supporter magazine.
4. Work proactively with patients, families, volunteers, staff and supporters to capture their
stories for use in publications, wider press and online.
5. Where appropriate, act as a support to those who share their story and signpost people in
need of further support and/orraise safeguarding concerns where appropriate.
6. Assist the Fundraising and Retail Team’s with the production of marketing and publicity
material.
7. Maintain a stock control system for printed material.
8. Work with the Communications and Marketing Manager to establish a regular review
system for patient information materials.
9. Work with colleagues from across the hospice, as well as patients and families, to ensure
St Christopher’s materials meet everyone’s needs and are both engaging and informative.
10. To arrange effective distribution of marketing materials, both internally and externally.
11.Ensure noticeboards throughout the hospice are engaging, current and tidy.
12. Reporting on project status on a monthly basis. Also to monitor competitor activity.
13. On occasion to write copy for the website.
14. Maintain the hospice photograph library and storage system of relevant consent
information, ensuring currency.
15. Take photographs of patients and families as required to support staff and at fundraising
events and liaise with contracted photographers as required.
16. Establish and maintain excellent relationships with staff at all levels.
17. Along with other members of the Communications and Marketing Team, ensure the
corporate image and branding is maintained throughout all communication channels.
18. To undertake any other duties considered to fall within the scope of the position as
directed by the Communications and Marketing Manager.
Professional Behaviour: Code of Conduct
The post holder must comply with their relevant professional code of conduct at all times, where this exists. All roles have identified competencies to which post-holders will be regularly assessed against.
A job description does not constitute a ‘term and condition of employment’. It is provided only as a guide to assist employees in the performance of their role. St Christopher’s is a fast moving organisation and therefore changes to employees’ duties may be necessary on occasion. The job description is not intended to be an inflexible or finite list of tasks and may therefore be varied from time to time, after discussion with the post-holder.
Safeguarding/MCA and DoLS
Staff are required to take responsibility in all areas of work for safeguarding people at risk (both adults and children) from any form of abuse or neglect. When delivering care and support, staffs are required to comply with the requirements of legislation relating to care in the UK, including the Care Act (2014), and Mental Health Capacity Act 2005, which incorporates the Deprivation of Liberty Safeguards (DoLS). In order to achieve this, all staff are required to read St. Christopher’s Safeguarding Policy and Procedure and to participate in both regular training and training updates and to incorporate preventative strategies into their work, as applicable.
General
All employees are required to undertake the following:
- To make positive contributions to all internal and external quality and/or best practice measures/processes.
- To fully participate in the annual appraisal process, to agree targets and objectives with line managers and to report on activity against agreed targets on a regular basis.
- To fully comply at all times, with St. Christopher‘s policies and procedures and to take responsibility for own actions/inactions.
- To fully comply with all mandatory and StC role specific training requirements
- To act in accordance with workplace legislation/requirements including Health and Safety, Equality and Diversity and Data Protection.
- To share and model St. Christopher’s values and expected behaviours at all times.
- To participate in all employee engagement activities including team, departmental or other staff meetings as required and to contribute to St. Christopher’s annual staff survey.
- To maintain professional registrations (where applicable) and to keep up to date with mandatory training and other training requirements within own area of specialism/responsibility.
A job description does not constitute a ‘term and condition of employment’, it is provided only as a guide to assist employees in the performance of their role. St Christopher’s is a fast moving organisation and therefore changes to duties and responsibilities may be necessary on occasion. The job description is not intended to be an inflexible or finite list of tasks and may therefore be varied from time to time in discussion with the post-holder.
PERSON SPECIFICATION: Communications and Marketing Officer – Publications
Qualifications / Essential / DesirableEducated to degree level or equivalent. /
Formal marketing/communications qualification or working towards one. /
Knowledge and Experience / Essential / Desirable
Experience of working in a marketingand communications role. /
Demonstrable experience ofcopywriting for different audiences. /
Understanding of importance of PR in avoluntary organisation. /
Experience of working within Healthcare, Education, Charitable sector or similar. /
Skills and Competencies / Essential / Desirable
Excellent communication skills, written and verbal, with the ability to write persuasive and targeted copy. /
Ability to communicate effectively at all levels. /
Strong interpersonal skills. /
Good photography skills. /
Excellent IT and administrative skills. /
Knowledge of Microsoft Office /
Personal Attributes / Essential / Desirable
Well organised, proactive self-starter with ability to meet deadlines. /
Team player with keen attention to detail and ability to work independently with minimum supervision. /
Work and communicate effectively in a team environment. /
"Can do" attitude /
Solution focussed and passionate about charity communications. /
Flexible and self-motivated. /
Committed to and show a passion for St Christopher's work, aims and values. /
Communications and Marketing Officer – Publications (August 2016) / 1