Accessing Pinpoint Online Training

Accessing Pinpoint Online Training

Users of the Health Alliance online training tool will access the portal via the link provided by Health Alliance and followed by initial registration. Successful registration provides user with login credentials that will be used for portal authentication during subsequent visits. Successful login will take the user to the system home page.

You may use following URL: https://healthalliance.pinpointglobal.com/Apps/Medicare/Default.aspx

Returning users

Returning users: enter in your username (most likely your NPN) and password. Use the “forgot password” link if you can’t remember your password. The system may ask you to verify information as a returning user and once you get past that, it will take you to your home screen to begin training.

Registration for first time users

First time users to the portal are required to complete a one-time registration. They may initiate the registration process by clicking on the “Registration” button, located on the left navigation. Taking this action will move the user to the pre-registration page.

Pre-Registration

Enter your Health Alliance writing number in the Agent ID field. The Agent ID value entered on the pre-registration page will determine user site license and NPN registration requirement. Clicking on the “Continue” button will move the user to part one of registration.

Registration Part One

Part one of registration populates with Last Name as read only and requires user to enter Date of Birth and Last 4 Digits of SSN and click 'Submit'. Clicking on the “Submit” button will move the user to part two of registration.

Registration Part Two

Part two of registration presents Last Name, Date of Birth and Last 4 Digits of SSN in read only state, and requires user to enter at least all required information.

Clicking on the “Register” button will move the user to part three of registration.

Figure 2: NIPR Overlay - Search by SSN & Last Name

Figure3: NIPR Overlay - Search by License

Registration Part Three

Part three of registration provides username for future visits. Clicking on the “Continue” button will log the user in to system and move them to the Home page.

Email Notification

After successfully completing registration, an email

notification containing username will be sent to the

email used during registration.

Login

Existing users will enter login information created during

registration process in the left navigation. Username is

received during registration part three and password would

have been entered by user during registration part two.

Successful login will take the user to the system Home page.

Home Page Dashboard

The dashboard area of the home page serves to provide a centralized location

for user information. My Certification Status panel on the left displays individual

user’s certification status for all tracks. When a track is incomplete, clicking on the

next course link permits launching of next training course. Center panel displays

Events information. Far right Reminders panel displays helpful user training reminders.

My Certifications

Available user training courses may be accessed on the My Certifications page. Clicking on the “Certifications” link located in the left navigation will move the user to this page.

Course completion is signified by display of completion date. See Figure 4 for specific course completion requirements.

Figure4: Course Requirements

My Transcript

Clicking on the “Transcript” link located in the left navigation will move the user to the My Transcript page. This page contains a detailed history of user course completions and is organized by annual requirement year.