Our Customer Terms
Cloud Services, Part B: Applications– DocuSign Not For Profit (NFP)
Contents
Click on the section that you are interested in.
1 About the DocuSign Not for Profit (NFP) section 2
2 What is DocuSign Not for Profit ? 2
3 DocuSign Not for Profit Editions 3
4 Additional Terms 17
TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | Cloud Services – DocuSign Not For Profit (NFP) was last changed 19 January 2018 / Page 25 of 25Our Customer Terms
Cloud Services, Part B: Applications– DocuSign Not For Profit (NFP)
Certain words are used with the specific meanings set out below or in the General Terms section of Our Customer Terms.
1 About the DOCUSIGN NOT FOR PROFIT (NFP) section
1.1 This is the DocuSign Not For Profit (NFP) application section of Our Customer Terms. Depending on the nature of the products and services you are receiving under this Cloud Services section, provisions in other parts of the Cloud Services section, as well as in the General Terms of Our Customer Terms at http://www.telstra.com.au/customer-terms/business-government/index.htm, may apply.
1.2 Unless you have entered into a separate agreement with us which excludes them, the General Terms section of Our Customer Terms also applies. See section one of the General Terms of Our Customer Terms at http://www.telstra.com.au/customer-terms/business-government/index.htm for more detail on how the various sections of Our Customer Terms are to be read together.
1.3 See section one of the General Terms of the Cloud Services section for more detail on how the various parts of the Cloud Services section are to be read together.
2 WHAT IS DOCUSIGN NOT FOR PROFIT ?
What is the DocuSign Not For Profit product?
2.1 The DocuSign Not For Profit product is a series of DocuSign plans available exclusively to customers in the Not For Profit and Charity sector. NFP plans include special pricing discounts, not available to customers who purchase the alternative DocuSign Advanced plans.
2.2 In addition to the standard DocuSign product which allows users to send, sign, and track documents electronically using a compatible tablet, mobile or desktop with internet connection, DocuSign NFP also provides a series of optional ‘Add Ons’ which allow customers to completely tailor DocuSign and integrate it with other common business applications.
Eligibility
2.3 To use the DocuSign Not For Profit service, you will need to:
(a) Be a registered Charity or Not For Profit organisation registered with the Australian Governments Charities and Not For Profit Commission
(b) Have a valid ACNC ABN
(c) have a compatible tablet or mobile device or desktop with a supported operating system and supported internet browser (Capable Device);
(d) purchase a licence from us for the DocuSign application for each eligible user;
(e) download and install the DocuSign application on each Capable Device, where the application is not already installed; and
(f) have access to the internet through a Capable Device.
2.4 You acknowledge that we do not support all mobile platforms nor all browsers, and it is your responsibility to acquire and maintain supported platforms and browsers. We can provide you with details of supported platforms and browsers on request. If you do not maintain supported browsers and platforms, you may not be able to use the DocuSign service and you will still be liable for all fees and charges in relation to your DocuSign service.
Telstra Customers
2.5 The DocuSign service is not available to Telstra Wholesale customers or for resale.
2.6 You must not provide or assist with the provision of the DocuSign NFP service to any other person.
2.7 You must ensure that only your Authorised Users use the DocuSign NFP service. In the Plans described below, each “licence” corresponds to usage of the DocuSign NFP service by one Authorised User.
3 Docusign not for profit Editions
3.1 You will be able to take up DocuSign Not for Profit Editions provided you have a valid ACNC ABN.
3.2 DocuSign Not for Profit comprises the following Editions:
(a) 30 Day Free Trial;
(b) Standard NFP;
(c) Business Pro NFP;
(d) Enterprise Pro NFP;
(e) Business Pro Advanced NFP;
(f) Enterprise Pro Advanced NFP;
(g) Business Pro EP NFP; and
(h) Enterprise Pro EP NFP.
3.3 You can only take up one Edition of DocuSign Not for Profit on each Telstra Apps Marketplace account. For example you cannot take up Standard NFP and Business Pro NFP
3.4 You cannot combine other DocuSign products with your DocuSign Not for Profit Edition. For example, you cannot take up DocuSign Not for Profit Enterprise Pro NFP and DocuSign Advanced Business Pro together.
Concierge Service
3.5 A Concierge service is available to all customers free of charge who take up the DocuSign 30 day free trial plan.
3.6 You must book into the Concierge service via the booking form link that you will be sent to you via email shortly after activating your DocuSign Trial.
30 Day Free Trial Edition
3.7 A 30 Day Free Trial Edition (Trial) is available for customers who take up a DocuSign Not for Profit Edition. You do not have to take up the Trial.
3.8 A limit of 10 licences applies to the Trial. These licences are included in your plan.
3.9 After 30 days, your Trial will expire and you will need to select a 12 Month pre-paid DocuSign NFP Plan Edition. You should arrange this prior to the expiry of your Trial.
3.10 If you require your data and templates to be transferred to your paid DocuSign NFP Edition, you must request this to be done by us prior to expiry of your Trial.
3.11 If you take up the Trial, you will have access to the features set out in the table below:
DocuSign Plan
/Features
30 Day Free
Trial Plan
/· 10 licences included in this plan
· Concierge Service (at no charge)
· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
3.12 If you choose the DocuSign Standard NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Standard NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· Basic Workflows
· Real Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.13 If you choose the DocuSign Business Pro NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Business Pro NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Dedicated DocuSign Account manager
· Basic & Advanced fields
· Signer attachments
· Bulk Send
· Power Forms
· Collaborative Fields
· In person signatures
· Advanced authentication options
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· Real Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.14 If you choose the DocuSign Enterprise Pro NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Enterprise Pro NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Dedicated DocuSign Account manager
· 100 SMS authentications per licence/per year
· Q & A Testing Sandbox
· Offline Signing
· Advanced Workflows
· Document Retention policies
· Password Policy Management
· Advanced roles & Permissions
· Recipient Language lock
· Basic & Advanced fields
· Signer attachments
· Bulk Send
· Power Forms
· Collaborative Fields
· In person signatures
· Advanced authentication options
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· Real Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.15 If you choose the DocuSign Business Pro Advanced NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Business Pro Advanced NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Dedicated DocuSign Account manager
· Premier Support· Basic & Advanced fields
· Signer attachments
· Bulk Send
· Power Forms
· Collaborative Fields
· In person signatures
· Advanced authentication options
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· uSignReal Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.16 If you choose the DocuSign Enterprise Pro Advanced NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Enterprise Pro Advanced NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Dedicated DocuSign Account manager
· Premier Support· 100 SMS authentications per licence/per year
· Q & A Testing Sandbox
· Offline Signing
· Advanced Workflows
· Document Retention policies
· Password Policy Management
· Advanced roles & Permissions
· Recipient Language lock
· Basic & Advanced fields
· Signer attachments
· Bulk Send
· Power Forms
· Collaborative Fields
· In person signatures
· Advanced authentication options
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· Real Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.17 If you choose the DocuSign Business Pro EP NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Business Pro Advanced NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Dedicated DocuSign Account manager
· Enterprise Premier Support· Basic & Advanced fields
· Signer attachments
· Bulk Send
· Power Forms
· Collaborative Fields
· In person signatures
· Advanced authentication options
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· Real Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.18 If you choose the DocuSign Enterprise Pro EP NFP Edition, you will have access to the features set out in the table below:
DocuSign Plan
/Features
Enterprise Pro Advanced NFP Plan
/· Signing documents (Unlimited)
· Sending documents for signature (100 envelopes per licence per year)
· Dedicated DocuSign Account manager
· Enterprise Premier Support· 100 SMS authentications per licence/per year
· Q & A Testing Sandbox
· Offline Signing
· Advanced Workflows
· Document Retention policies
· Password Policy Management
· Advanced roles & Permissions
· Recipient Language lock
· Basic & Advanced fields
· Signer attachments
· Bulk Send
· Power Forms
· Collaborative Fields
· In person signatures
· Advanced authentication options
· Reminders & Notifications
· Personalised Business Branding
· Basic tags and signing fields
· Reusable templates
· Real Time Audit Trail
· Integrates with Box, O365 and more
· Supports Multiple languages
3.19 You must purchase a minimum of 2 licences for each DocuSign Not For Profit Edition, excluding for the 30 Day Free Trial.
3.20 You can only purchase a maximum of 5 licences for the DocuSign Standard NFP Edition.
3.21 There is no limit to the number of licences you can purchase for all other DocuSign Not for Profit Editions.
3.22 Each licence includes 100 envelopes per user per annum.
3.23 When you reach your envelope cap you will be notified and given an opportunity to purchase more envelopes.
3.24 All envelopes as part of each licence can be pooled and shared with other users.
Charges
3.25 We will charge you the following amounts, payable upfront, for your DocuSign Not for Profit Editions, unless otherwise agreed in our agreement with you:
12 Month Pre-paid Plan
/Plan Edition
/Yearly Charge
(inc GST)
DocuSign Not for Profit
/30 Day Free Trial
/No Charge
/Standard NFP
/$314.30 per licence
/Business Pro NFP
/$508.20 per licence
/Enterprise Pro NFP
/$1062.60 per licence
/Business Pro Advanced
/$584.50 per licence
/Enterprise Pro Advanced
/$1,222.20 per licence
/Business Pro EP
/$620.20 per licence
/Enterprise Pro EP
/$1296.40 per licence
24 Month Pre-paid Plan
/Plan Edition
/24 Month Charge
(inc GST)
DocuSign Not for Profit
/Standard NFP
/$628.60 per licence
/Business Pro NFP
/$1016.40 per licence
/Enterprise Pro NFP
/$2125.20 per licence
/Business Pro Advanced
/$1169.00 per licence
/Enterprise Pro Advanced
/$2444.40 per licence
/Business Pro EP
/$1240.40 per licence
/Enterprise Pro EP
/$2592.80 per licence
36 Month Pre-paid Plan
/Plan Edition
/36 Month Charge
(inc GST)
DocuSign Not for Profit
/Standard NFP
/$942.90 per licence
/Business Pro NFP
/$1524.60 per licence
/Enterprise Pro NFP
/$3187.80 per licence
/Business Pro Advanced
/$1753.50 per licence
/Enterprise Pro Advanced
/$3666.60 per licence
/Business Pro EP
/$1860.60 per licence
/Enterprise Pro EP
/$3889.20 per licence
Add-Ons
3.26 You may purchase Add-Ons to your existing DocuSign NFP Edition by contacting us. For more information on each of the Add-Ons and which Add-Ons are available to you, contact us.