Volunteer Receptionist
Project/Service:Learning/Support Hub, No. 33 Rushworth Street, SE1 0RB
Location:Southwark
Support and supervision from: Hayley Bagshaw
Commitment:1 day per week minimum but can be negotiated
Where will I be volunteering?
No 33 Rushworth Street is a Learning and Support centre comprising of the following teams:
- Welfare Rights
- Peer advice link (PAL) Private Rents Scheme (PRS)
- Skills and Employment
- Outside In
- Multi Skills
- Recovery College
- Choir With Name
- Fundraising (Face to Face)
- Nip Nip (Social Enterprise)
What will I be doing?
•Answering the main intercom and letting people in
•Meeting and greeting clients and visitors and reception; providing a friendly welcome to all visitors and guidance on the existing services present in the building
•Ensuring that visitors sign in and out at reception.
•Some computer admin including e-mail and word processing.
•Receiving the distributing mail/deliveries.
•Setting up training rooms for trainers
•Updating delegates list and feedback forms
•Answering the phone and forwarding calls
•Helping staff members with other ad hoc tasks
Volunteers must meet the following criteria:
- Understanding of the causes of homelessness and its impact.
- Ability to work with people who may have offending behaviour, substance use and/or mental health, with sensitivity and respect.We particularly welcome applicants with experience of using and moving on from support services.
- Willingness to attend training to develop you in your volunteer role.
What support will I receive?
- Induction training to prepare you to volunteer and access to additional training
- Regular support from your volunteer supervisor
- There is a dedicated Volunteer Services team to support your volunteering
- Out of pocket travel expenses will be reimbursed.
I would like to help:
Complete the online application form which is available on our website. If you need support with filling out the online application please get in touch. Contact details:
Email: Telephone: 0203 856 6160