Social Groups
What is a group?
• aggregate: people who temporarily share the same physical space but don’t identify with one another
• category: people who have some status in common (share similar characteristics)
• social group: two or more people who identify and interact with one another
Primary and Secondary Groups
• primary group: small social group whose members share personal and enduring relationships
– intimate, long-term, face to face association and cooperation
• secondary group: large and impersonal social group whose members pursue a specific interest or activity
– relatively temporary, more anonymous, formal, interaction on basis of roles
Voluntary Associations
• group made up of volunteers who organize on the basis of some mutual interest
– particular type of secondary group
– examples include: Boy Scouts, Girl Scouts, Chamber of Commerce, American Legion
– Michels: iron law of oligarchy
• tendency to be dominated by small, self-perpetuating elite
In-groups and Out-groups
• in-group: social group commanding a member’s esteem and loyalty
• out-group: social group toward which one feels competition or opposition
• social life is an interplay of both kinds of groups
• consequences are both positive and negative
– sense of belonging, clearer social identity
– discrimination, hatred, violence
• “we” have valued characteristics that “they” lack
– can create problems in a diverse society, especially when there is unequal distribution of power
– Merton: double standard
Reference Groups
• groups we use as standards to evaluate ourselves
– serves as a point of reference
– reflects need to conform
– operates as form of social control
• we don’t actually have to belong to the group to use it as a reference group
• whatever our situation in absolute terms, we assess our situation subjectively, relative to some specific reference group
Social Networks
• web of social ties that links people who identify and interact little with one another
– people who come into occasional contact with one another, but lack a group’s sense of boundaries and belonging
– people we “know of” or who “know of us”
• often used for career advancement
• tend to perpetuate social inequalities
Bureaucracies
• formal organization designed to perform complex tasks efficiently
• characteristics include:
– clear-cut levels, with assignments flowing downward and accountability flowing upward (hierarchy of offices)
– division of labor (specialization)
– written rules and regulations
– written communications and records
– impersonality
• informality exists within bureaucracy
• perpetuation through goal displacement
• rationalization of society (social life dominated by bureaucracies)
- “McDonaldization” of society (limited creativity, discretion, autonomy)
Dysfunctions of Bureaucracies
• "red tape" (inefficiency, ritualism, inertia)
• alienation
• iron law of oligarchy (hidden corporate culture)
• Parkinson’s law: work expands to fill the time available
• Peter principle: bureaucrats are promoted to their level of incompetence
Group Dynamics
• group size
– as small group grows larger, intensity (intimacy) decreases and stability increases
• dyad: most intense (intimate) and most unstable
• triad: coalitions
– diffusion of responsibility
– formality
– division into small groups
• types of leaders / leadership styles
– instrumental, expressive / authoritarian, democratic, laissez-faire
• conformity
– Asch: willing to compromise our own judgment to avoid being different (peer pressure)
– Milgram: obedience to “legitimate” authority
– Janis: groupthink (desire for consensus closes off alternatives)
leaders cut off from different points of view
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