Position Description Template

NVF Project Name: Upstream

Position:Trainer

Location:

Status:Consultant

Position Summary

UpstreamUSA℠is seeking dynamic, professional trainers to deliver the Upstream Training Program at health centers across the country.Upstream USA’s℠ mission is to change healthcare so that all women receive the highest quality services and can conveniently access the full range of contraceptive methods, including IUDs and the implant.

Essential Responsibilities and Tasks

  • Deliver Upstream training program to train a variety of support staff (medical assistants, health educators, RNs, and social workers) at health centers across the country. Topics include:
  • Patient-centered counseling skills
  • Medically accurate contraceptive information
  • Contraceptive counseling
  • Apply facilitation skills, effective learning principles and creativity to engage learners in the training process, encourage participation, and meet the requirements of the adult learner
  • Provide coaching, feedback, and supervision as learners progress through training; support performance by remaining available and approachable for questions and inquiries
  • Collaborate with team members to identify, contribute and recommend new ideas or methods for enhancing curriculum. Provide Training Director with updates on all issues regarding quality and content
  • Collaborate with Upstream training team to individualize training plans based on analysis and needs assessment
  • Participate in planning and preparation of materials for Upstream trainings as needed
  • Travel required

Required Education, Experience, Knowledge, Skills and Ability

  • Possesses excellent presentation skills; able to present articulately and confidently under all circumstances
  • Dynamic and engaging facilitator, who establishes rapport quickly with all levels of staff
  • Ability to effectively break-down complex information and theories in a manner that is clear and concise
  • Comfort with the use technology to enhance the learning experience when appropriate
  • Comfort with learner-driven training models, engages fluently with learners
  • Committed to meeting training objectives
  • Working knowledge of the principles of learning, training methodologies, group dynamics and human behavior. If skills gaps exist, should be a quick learner with the ability to pick up new skills and self-train when necessary
  • High level of proficiency and working knowledge of Microsoft Word, Excel, Power Point
  • Experience in reproductive health

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability

  • A variety of backgrounds lend themselves well to this role- professional trainers, medical assistants, registered nurses, behavioral health specialists, or those with other relevant healthcare experience are encouraged to apply
  • Training experience within the reproductive health care field
  • Strong knowledge of best practices related to same-day access to contraceptive care

Attributes

  • Excellent interpersonal and communication skills, written and verbal
  • Demonstrates top-notch internal and external customer service at all times
  • Ability to effectively manage multiple projects simultaneously and prioritize accordingly
  • Ability to be detail-oriented, without losing sight of the big picture
  • Demonstrated follow through – meets stated project management expectations – on-time and with quality
  • Solid work ethic and a team player attitude; must be comfortable with co-facilitation and receiving feedback from
  • Confident
  • Flexible
  • Sense of humor
  • A master coach and mentor - fulfilled by helping others reach their full potential

How to Apply

Send resume and cover letter to

New Venture Fund Careers

UPSTREAM USA is a project of the New Venture Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. The New Venture Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. The New Venture Fund's work environment is safe and open to all employees and partners, respecting the full spectrum of races, ethnicities, national origins, ages, sexual orientations, gender identities, beliefs, religions, faiths and ideologies, cultures, socio-economic backgrounds and levels of physical ability.