MASC3-KZN

SUMMARY OF WORKSHOP 2 - DATED 22 APRIL 2010

  1. Check in PIES - went through all the intelligences we will focus on which include the physical, intellectual, emotional and spiritual.
  2. Leadership vision, need to know where we’re going otherwise our results will not change, whether you call it a vision, mission, dream, goal, purpose is irrelevant. The principle is to discuss whether you actually need one or not. Discuss the following principle:
  • Do we have a vision?
  • Do we need a vision?
  • What are we going to do about it into the future?
  • People to have their thoughts around the process and idea.
  1. Question asked to the group: If we do not pass on prices to our customers, how do we manage our profits going forward? Certain concepts and ideas that arose as a result of this concept was that:
  • Food cost with the new menu will come in, including packing at 37.5%
  • The new menu has a 4.5% increase in price
  • Electricity will become an issue and we need to decide how we are going to manage it going forwards
  • To do a financial review and decide what is required. Everybody forward their current income statements to Johan;
  • A Panarottis model will then be updated according to these results which he received.
  1. Paper printing from Pilot is becoming very costly – are there alternative options and solutions?
  • Everyone felt that Pilot was a general problem
  • Each operator to forward a letter of the situation in their particular store to Johan.
  1. World Cup potential discussed.
  2. Cheese will be available during the World Cup in the event that we are exceptionally busy.
  3. Johan to send a menu food cost breakdown to all the stores. My guess is that thisis the menu breakdown and not the food cost.
  4. Drive turnover and sales mix and food cost will decrease.
  5. Preferred training methodology was discussed
  • Trainer tells → trainer does
  • Learner tells→trainer does
  • Learner tells→learner does

Great as always; fruitful, engaging, learned discussion. I thank you for your attendance, your presence in the room and your participation. Much appreciate the learnings. Thank you.

Look forward to seeing you at Workshop 3 on the 20 May

Kind regards

Peter.

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