Division of Enrollment Management & Student Affairs - Academic Quality & Engagement

Division of Enrollment Management & Student Affairs - Academic Quality & Engagement

COLLEGE PRIORITY / DIVISIONAL PRIORITY
TIMELINE
GOAL / STRATEGIES / Baseline / 2011-12 / 2013-14 / 2015-16 / ASSESSMENT PLAN
1. Active student engagement in learning
i. In the classroom / Recruitment Strategies /

Leadership – Work with Political Science to offer a Leadership Studies minor beginning Fall 2012

Present proposal in Fall 2011

/ X /

Proposal approved by College Senate

1. Active student engagement in learning
ii. Out of the classroom / Technology/
Process Improvement /

Leadership – Through the maintenance of an ePortfolio students will engage in active reflection, assessment and professional development

Train students to use ePortfolio software
Work with various academic offices/career services on how to integrate current initiatives and/or portfolio into major/job search

/ X /

ePortfolio rubric
Retention #s in the program, completion rates
Job placement rates of students involved in the program
Qualitative assessment of portfolios

Retention of Students /

RL/LC - Offer a variety of Living Learning Community options that meet the developmental needs of residential students and enhance their academic success.

Living Learning Community Program
FIR Program
Interest Floors (Academic Excellence/Substance free)

/ X /

Student Conduct Data
Participation
Program Attendance
GPA, retention, graduation rate comparison
Surveys and EBI – learning outcomes and satisfaction

Community Building and Collaboration /

EMSA - Provide educational purposeful opportunities for students through our graduate assistant and intern opportunities.

Employ up to 20 interns/academic year.
Host 8 summer interns from CSPA and HEA programs from across the US.
Employ 12-15 graduate assistants throughout the academic year who are interested in EMSA or related work in higher education.
Develop comprehensive orientation programs for Grad Assistants and interns
Promote opportunities to encourage applications from underrepresented populations

/ X / X / X / X /

Feedback from direct supervisors
Number of applicants
Conduct exit interviews with interns and GAs about their experience
Post evaluation of orientation
Diversity of interns and graduate students

COLLEGE PRIORITY / DIVISIONAL PRIORITY / Academic Quality & Engagement (continued)
TIMELINE
GOAL / STRATEGIES / Baseline / 2011-12 / 2013-14 / 2015-16 / ASSESSMENT PLAN
1. Active student engagement in learning
ii. Out of the classroom / Leadership and Civic Engagement /

Community Development - Through collaboration with academic departments, create opportunities to participate in service learning

Coordinate a service learning experience over Winter and Spring Break
Development of at least three community /service learning opportunities per year
Create a departmental service learning internship that supports at least three service learning experiences throughout each academic year

/ X /

National (President’s Honor Roll) and State and local recognition
Develop learning outcomes for the program and jointly assess if outcomes were met – course grade, attitude changes, content knowledge.
Qualitative data

Division of Enrollment Management & Student Affairs - Co-Curricular Programming & Support Services

COLLEGE PRIORITY / DIVISIONAL PRIORITY
TIMELINE
GOAL / STRATEGIES / Baseline / 2011-12 / 2013-14 / 2015-16 / ASSESSMENT PLAN
4. Enrichment programs to:
i. Promote Student Development / Technology/
Process Improvement /

EMSA Assessment Team (EAT) - Develop an infrastructure to support a culture of assessment within the division.

Create recognition systems for individuals and departments that excel in the areas of assessment.

Create an e- newsletter celebrating our work and communicating data within the division and within the College.
Schedule training to build competency of divisional assessment team members.
Build our content knowledge through reading, discussions, workshops, webinars.
Include reading and data review in monthly divisional assessment team meetings.

/ X / X /

Measure learning of the individual team members through observation and knowledge that is flowing through to other members of departments.
Departmental goals and assessment plans completed

Career Services - Benchmark and Identify “Best Practice” Career Management Systems (technology to support the tracking of the use of our services by the students)

Define the Career Services student life-cycle.
Identify and implement an effective tool to track the elements included in the Career Services student life-cycle and the learning outcomes involved, including the development of a way to assess and measure the Career Advisement SLO.
Seek opportunities to partner with other EMSA/College departments that may benefit from such a system and obtain their buy-in and monetary support.

/ X /

Use system to track participation in all steps of career services student life cycle

COLLEGE PRIORITY / DIVISIONAL PRIORITY / Co-Curricular Programming & Support Services (continued)
TIMELINE
GOAL / STRATEGIES / Baseline / 2011-12 / 2013-14 / 2015-16 / ASSESSMENT PLAN
4. Enrichment programs to:
i. Promote Student Development / Technology/
Process Improvement /

Campus Life - Implement student event management processes in collaboration with College Events

Develop an outdoor reservation process communicated with campus.
Update the campus posting policy to include chalking and other electronic media
Develop a policy related to trademarks and licensing of college marks and brands

/ X /

Evaluation and satisfaction related to process and events
Number of participants
Decrease in violations and/or complaints for outdoor events and posting related issues.

Financial Aid - Improve the overall knowledge and understanding of the financial aid processes by financial aid staff members to improve services to students

Explore training methods (manual, webinar, workshops, etc) for new employees
Develop a training manual
Schedule specialized training with staff from related student services (Student Accounts, Academic Advisement, etc.)
Ensure that office policies and procedures are updated annually

/ X /

Conduct student peer advisor audit of the manual to determine its effectiveness.
Test new employees on financial aid knowledge upon hire and again after formal training period
Incorporate level of knowledge and expertise into annual evaluation process

Community Development - Develop electronic support services for registered student organizations

Implement registration process
Provide organization leader training
Implement My Brockport(Collegiate Link, Filecity, websites, etc.)
Provide advisor training

/ X /

Number of student organizations registered

Qualitative feedback from Advisory Committee based on learning outcomes of the program.

# of organization leaders attending Spring Leadership conference
# of organization leaders attending trainings

Qualitative feedback from Advisory Committee based on learning outcomes of the program to meet the needs of the student organizations.

Use of My Brockport
Use of The Space

COLLEGE PRIORITY / DIVISIONAL PRIORITY / Co-Curricular Programming & Support Services (continued)
TIMELINE
GOAL / STRATEGIES / Baseline / 2011-12 / 2013-14 / 2015-16 / ASSESSMENT PLAN
4. Enrichment programs to:
i. Promote Student Development / Technology/
Process Improvement /

Financial Aid - Reorganize and implement a more effective SUNY Financial Aid Day to better educate prospective students and families

Discuss issues and devise solutions/alternatives
Implement changes for SUNY Financial Aid Day on February 12, 2011
Conduct a debriefing meeting to discuss participant surveys
Provide feedback to SUNY about our outcomes

/ X /

Participant evaluations
Presentation feedback

Health and Counseling – As a leader in college health, implement systems to improve accessibility and effectiveness

Implement Third Party Insurance billing and set standard for SUNY
Implement electronic medical record as part of Third Party Billing

/ X /

National College Health Assessment
Core Alcohol & Drug Survey
Best practice within SUNY
SOS Survey
Funding available for programming that supports student success

Recruitment Strategies /

Financial Aid - Complete a Federal Consumer Information Audit to verify that information is properly being distributed to students

Compile a listing of Federal Consumer Information Disclosure Requirements
Conduct audit
Review audit results with deficient departments

/ X /

Audit report
Follow up compliance review

Financial Aid - Revamp the financial aid cost of attendance (COA) survey in order to create more accurate student financial aid budgets.

Research how other schools are obtaining COA information from students
Develop COA survey proposal for VP of EMSA
Utilize online survey tool
Publicize and conduct the survey
Compile data create COA for 2012-2013

/ X /

Monitor change in number of responses
Student focus groups

Financial Aid - Redesign office policies and procedures (P&P) manual based on the Federal Quality Assurance Program (QAP) format

Review the information provided by QAP on P&P manuals
Discuss and train staff on the new format
Assign individual policies and procedures to employees to convert into new format

/ X / X /

Review the manual utilizing QAP guidelines
Assess accuracy and usefulness utilizing input from new staff members

UG Admissions – Meet regional deposit recruitment, quality and diversity goals. Recruit 15% of the incoming freshman class into special admit categories of EOP, Exceptional Talent, and Transition

Targeted communications including: web based, electronic and print
Specialized programming and events
Refine key messaging and enrollment drivers
Student Ambassador program
Update and implement a comprehensive diversity recruitment program
Work collaboratively with the departments enrolling special admit students

/ X /

Track historical regional yields to forecast the number of accepts needed to meet overall, regional and diversity targets.
Recruitment strategies will be monitored and adjusted on a weekly basis utilizing weekly reports.

EOP - Develop a Career Mapping Pathway Program to increase graduation marketability prior to their 4th and 5th years of enrollment

Develop curriculum, program requirements and criteria
Develop employment preparation materials for various fields of employment that will be uploaded to EOP Career website

/ X /

Pre and post tests
Track completion rate and compare success at finding careers with other cohorts

EOP – assist to increase the recruitment and admission of underrepresented males in the 2012 freshman cohort

EOP staff will participate in recruitment activities with the Undergraduate Admissions Office
Underrepresented males will receive targeted letters, phone calls, and online contacts by EOP, admissions staff, and current EOP students.

/ X /

Weekly admissions status and other reports
Cohort increase of 5%

Retention of Our Students /

EOP – Increase student/counselor contacts for the purpose of career counseling

Counselors will increase student/counselor contacts

The EOP career service liaison will maintain career information resources
EOP counselors and GEP120 instructors will provide career information in the GEP120 classes.

/ X /

Compare quantitative data for the 2009-10 to the 2010-11 for 10% increase
Survey each GEP120 class

Student Retention – Provide timely, consistent and open communication to feeder institutions

Transfer Professionals Workshops – each semester
Website

/ X / X / X / X /

Participant rates
Surveys

Community Building and Collaboration /

Campus Life - Build collaborative efforts among campus constituents on the student experience related to programming initiatives.

Develop an application process for student involvement in campus-wide programs
Develop recognizable collaborative programs that meet student’s developmental needs (e.g. hazing, sexual assault, proactive choices)

/ X /

Assessment of SLOs for specific programs through observation, focus groups and surveys

Financial Aid - Implement a Financial Literacy Program targeted at first year students.

Investigate Financial Literacy resources
Meet with campus constituents to gain support, combine efforts and plan workshops/sessions
Publicize and conduct workshops/sessions
Develop evaluation of Financial Literacy Sessions

Implement Money Management Day

/ X /

Track number of Participants
Survey
Feedback from APS Courses
Pre and Post testing
Evaluation of sessions held

Health and Counseling - Develop, implement, and assess a comprehensive Sexual Assault Prevention and Response Program.

Explore opportunities for grant funding from the US Department of Justice.
Enhance coordinated community response to sexual assaults.

Strengthen existing prevention programs and implement new programs to create a comprehensive and ongoing approach to addressing sexual assault.
Involve students in the process of developing, implementing, and assessing sexual assault prevention programming.
Title IX Compliance

/ X /

Appropriate grant applications completed, submitted, and awarded

Attendance at educational programs and training sessions
Complete the review and revise current protocols as needed.

Continuing linking data related high-risk drinking prevention efforts to sexual assault prevention efforts.

Reports of sexual assaults

Community Development - Provide opportunities for interested students to pursue spiritual growth and development

Foster partnerships with local faith communities
Help identify external funding for registered faith based student organizations

/ X /

Presidential initiative

Student Retention – Infuse alcohol awareness within programs

Alcohol prevention program within summer orientation

Student surveys
Follow-up into academic year

Healthy Campus 2020 /

Health and Counseling - Counseling Center will develop and implement a Peer Counseling Program on campus

Engage students interested in becoming peer counselors and provide appropriate training.

/ X /

Midterm and end of semester evaluation
Program assessments

Leadership & Civic Engagement /

Leadership Development Program – Develop a program targeted toward student organization leaders

Provide skill building workshops
Work with organizations to create succession plans

/ X /

Reflection of organization officers
Satisfaction with programs
Track student involvement data after training

Recreational Services - Through a purposeful employee training program, provide student employees with knowledge and confidence to ensure guidelines for a safe structured working environment.

Provide training at all levels of employees
Provide opportunity for advancement
Intentional promotion to increase student staff from underrepresented population

/ X / X / X / X /

Number of applications

Pre/post tests related to training and student learning objectives
Qualitative and quantitative measures related to satisfaction
Placement rates in graduate school or professional employment opportunities
Diversity of staff

CampusLife – Campus Life facilitating major events and committees will be recognized for their student centered focus.

Reorganize the structure of Homecoming, Family Weekend, and Welcome Week to a student centered focus with direct student leadership for Homecoming & Family Weekend, and student leadership for the Welcome Week Assistant program.
Increase student involvement in Campus Life facilitated committees
Implement a training program for student leaders in regard to programming

/ X / X /

Identify student leaders for each major events committee.
Number of student participants increased for the following major event committees:
Homecoming / Family Weekend / Welcome Week
Professional Staff assessment of questions asked by student in their programming planning.
Training, evaluations and self-reflections from students
Post-graduate experience

RL/LC - Prepare students to be engaged members of their communities by teaching the importance of integrity and accountability.

Student Conduct process
Resident Assistant Training/Leadership Development Program

/ X / X /

Student conduct data
EBI
Focus groups & anecdotal notes
RA surveys

Student Retention – Provide opportunities for students with disabilities to gather socially

Mix ‘N Munch mixers

/ X /

Participation
Qualitative feedback

Health and Counseling - Provide opportunities for student engagement within Health and Counseling Services.

Student Health Advisory Committee (SHAC)
Student Health Advocate, Women Center Assistant, and Late Night Programming Crew
Provide outreach, training, and mentorship to student leaders

/ X /

Participant numbers
Midterm & End of Semester Evaluations
Creative/Reflective Self Assessment
Program Assessments

Staff Satisfaction

Student Retention – Provide authentic leadership and growth experiences and to meet overall institutional enrollment and revenue targets

Offer Peer Mentoring course to qualified students interested in mentoring new freshmen and transfer students
Provide comprehensive training programs for Orientation Student Advisors and Overnight Hosts
National Society of Collegiate Scholars (NSCS) local chapter for first- and second-year students
Tau Sigma National Honor Society for transfer students
Student internships and student employee trainings

/ X /

Journal entries
Grades
Staff debriefing
Host surveys
Participation
Activities
Feedback from interns and student employees

Diversity and Inclusiveness /

RL/LC - Create inclusive and interactive communities that foster citizenship, global awareness and social justice.

Critical Conversations Programming
RD Educational Programs
FIR Program

/ X /

Surveys/anecdotal notes

Community Development – Create services for under-represented student populations

Develop global community (Brockport Helping Haiti)
Interfaith Campus Ministry
Gospel Choir
Develop relationships with community agencies and organizations (ie. Threshold, Community Place of Greater Rochester)
Men of Color Summit
International Student Services

/ X /

# of hours contributed to raising awareness
# of program participants
Amount of money collected for disaster relief
Amount of money raised for disaster relief
# of community ministries that participate in quarterly meetings
Attendance at annual gospel concert
# of participants who enroll in post- Summit activities (ie, online discussions)
Successful SEVIS recertification

Community Development– Promoteacademic and personal growth of traditionally underrepresented students.

Coordinate at least three distinctive programs that connect students to campus networks and groups and organizations.
Coordinate participation in Junior Achievement
Establishment of a support system for under-represented students interested in STEM disciplines.
Creation of program aimed at increasing access to academic, social, cultural, recreational, and other groups and activities; opportunities for intentional interaction and engagement; and inclusion.

/ X /

# of students participating
# of students who indicate a willingness to participate in a future program
Retention and graduation rates of participants, compared to non-participants