1
NEW YORK INSTITUTE OF TECHNOLOGY
school of management
mgmt 605
organizational development and behavioral factors
DR. STEPHEN W. HARTMAN
MBA PROGRAM
NO PREREQUISITES
3 CREDITS
Fall, 2005
Vancouver, CAN
old westbury OFFICE TEL.: (516) 686-7972 O.W.
Reference Web Site
Course Web Site
INTRODUCTION
This graduate seminar presents a review of organizational theory and the dynamics of the participation of management and employees in modern organizations. It deals with the areas of authority and power, decision making, communication, interpersonal relations, organizational change, and conflict resolution. Special consideration is given to group participation in terms of its contribution to the process of problem solving and decision making. Human values, motivation, and morale are also reviewed particularly as they relate to the influences of supervision and productivity expectations.
course objectives
1) Provide the student with an appreciation of organizational behavior, and see its emergence as a research field.
2) Broaden the understanding of basic theories of human development and interaction within the organization.
3) Develop a deeper understanding of the administrative processes of an organization by systematically analyzing its subsystems.
4) Study the understanding of the organization and operation of small groups and assess their impact on the superordinate organization.
5) Increase the "Human Skills" of the student which are so necessary in the modern organization.
course procedure
This seminar will be an interactive process providing exposure to lectures, case studies, discussions and research. The students are expected to have done all of the readings and course related work prior to the actual class session. Failure to do the readings and related work prevents the student from adequately participating in the classroom discussions and thus detracts from the overall quality of the seminar. Please do your part!
daily articles
As graduate MBA students in this course it is expected that each student will at least read the Wall Street Journal. While it is impossible to keep up with everything, students should at least be aware of the major developments of the day. Consistent with this philosophy students are asked to cut out and bring to class one business article from the business press each class session along with a brief summary of the article. Prepare to be called on to discuss the contents of the article with the class. READ YOUR BUSINESS PUBLICATIONS!
required readings
Luthans, Fred, Organizational Behavior,10th ed. (New York: McGraw-Hill, Inc., 2004). ISBN 0-07-287387-6.
examinations
There will be two multiple choice and true and false type examinations based upon the readings in the text and lecture material.
grade weighting
Examination #1 30%
Examination #2 30%
Term Paper 30%
Class Participation (Articles) 10%
grading
90-100 = a
86-89 = b+
80-85 = b
76-79 = c+
70-75 = c
0-69 = f
attendance
If you stay current in your readings, get the notes, and do the assignments, isolated absences should not, in general, have any adverse effects. However, more than three absences may force your withdrawal.
Please exchange phone numbers with those sitting around you. Please do not call to notify me of your absence unless you have an unusual problem. Your absence will be obvious. If you do miss a class, stay current by calling one of your classmates and get the notes etc.
a b average is a passing grade
in all graduate courses.
makeup examinations are not given.
students who do not pass at
least one examination will not pass the course!
reading assignments
WEEK / TOPICS AND CASE STUDIES / CHAPTER12/08/05 / Luthans, Organizational Behavior, Chapter 1, "Introduction to Organizational Behavior." Introduction to the subject and detailing of the challenges twenty-first century organizations face. Research methodology will be explored. Chapter 2, "Environmental Context: Information Technology and Globalization.” This chapter examines the role that information technology plays in today’s organizations and discussed the impact of globalization as an environmental context for organizational behavior. / 1, 2
12/09/05 / Luthans, Organizational Behavior, Chapter 3, "Environmental Context: Diversity and Ethics.” Discusses the topic of diversity and examines the meaning of ethics and the major factors of ethical behavior. Chapter 4, "Organizational Context: Design and Culture", and Chapter 5, "Organizational Context: Reward Systems." Chapter 4 discusses the modern organization theories of open systems and information processing, discusses organizational design and culture while Chapter 5 discusses the topic of compensation systems for motivating employees. / 3, 4 & 5
12/10/05 / Luthans, Organizational Behavior, Chapter 6, "Perception and Attribution." This chapter discusses the perceptual process and perceptual errors including attribution. Chapter 7, "Personality and Attitudes.” Here we discuss personality and its interrelationship with emotions, attitudes, and job satisfaction. / 6, 7
12/12/05 / Luthans, Organizational Behavior, Chapter 8, "Motivational Needs and Processes." This chapter discusses the critical topic of motivation, needs, equity and justice theories. Chapter 9, “Positive Organizational Behavior”, discusses the positive psychology movement, emotional intelligence, theory and research, and / 8, 9
12/13/05 / Luthans, Organizational Behavior, Chapter 10, "Communication,” Chester Barnard, nonverbal, interpersonal, downward, upward and interactive communication. Chapter 11, "Decision making." Models of decision making, the process of creativity, group decision making and the Delphi technique. / 10, 11
12/14/05 / Chapter 12, "Stress and Conflict." The causes of stress, emergence of stress, effects of stress and intraindividual conflict. Chapter 13, "Power and Politics." What is power? Classifications of power, empowerment, and political implications. / 12, 13
12/15/05 / Luthans, Organizational Behavior, Chapter 14, "Groups and Teams," nature of groups, informal group dynamics, dysfunctional characteristics of groups, and Chapter 15, “Managing and Leading for High Performance.” Job design, job enrichment, quality of work life and goal setting. / 14, 15
12/16/05 / Luthans, Organizational Behavior, Chapter 16, “Behavioral Performance management,” discusses the theoretical processes of learning, reinforcement and organizational reward systems, and Chapter 17, “Effective Leadership Processes.” Historical review of leadership studies, traditional and modern theoretical processes of leadership. / 16, 17
12/17/05 / Term Paper Is Due. All late papers are reduced by at least one full letter grade!!
12/20/05 / Final Examination. The final examination shall consist of 50 multiple choice questions covering chapters 1-15.
reference
Dictionary of Business Terms, Third Edition (New York: Barrons Educational Series, Inc., 2000). ISBN 0-7641-1200-7.
Dictionary of International Business Terms, 3rd edition (New York: Barron's Educational Series, Inc., 2004). ISBN 0-7641-2445-5.
Kate L. Turabian,A Manual for Writers of Term Papers, Theses and Dissertations (Chicago: The University of Chicago Press).
The Vest-Pocket MBA, 3rd Edition. NY: Penguin Group. 2004. ISBN: 1-59184-051-1.
bibliography
Argyris, Chris. Personality and Organization. New York: Harper Torch Books, 1957.
Argyris, Chris & D. A. Schon. Organizational Learning: A Theory of Action Perspective. Reading, MA: Addison-Wesley Publishing Co., 1977.
Bennis, Warren. On Becoming a Leader.Reading, MA: Addison-Wesley Publishing Co., 1989.
Cascio, Wayne F. Managing Human Resources. NY: McGraw-Hill Book Company, 1986.
Fayol, Henri. General and Industrial Management, Constance Storrs (trans.). London, England: Pitman, 1949.
Fiedler, Fred E. A Theory of Leadership Effectiveness. New York: McGraw-Hill, 1967.
Friedman, Thomas, Up the Ladder: Coping with the Corporate Climb. NY: Warner Books, 1986.
Hersey, Paul and Blanchard, Kenneth H. Management of Organizational Behavior, 4th ed. Englewood Cliffs, NJ: Prentice-Hall, 1982.
Lawler, Ed, Motivation in Work Organizations. Monterey, CA: Brooks/Cole Publishers, 1973)
Likert, Rensis. The Human Organization. NY: McGraw-Hill, 1967.
Lodge, George C., The American Disease. NY: New YorkUniversity Press, 1986.
Maslow, Abraham H., Motivation and Personality. New York: Harper & Row, 1970.
Mintzberg, Henry. The Nature of Managerial Work. NY: Harper & Row, 1973.
Organization theory: from Chester Barnard to the present and beyond. New York OxfordUniversity Press, 1990. 89-38918:
Rosen, Robert H. The Healthy Company. New York: Jeremy P. Tarcher / Perigee Books published by The Putnam Publishing Group, 1991.
Thompson, Victor A., Modern Organization: A General Theory. NY: Alfred Knopf Inc., 1961.
library of congress chronological bibliography
96-76231:Glanz, Barbara A. Care packages for the workplace. New York, McGraw-Hill, c1996. xvii, 222 p, ill., 21 cm. LC CALL NUMBER: HD58.7 .G456 1996
96-41340:Krause, Thomas R. The behavior-based safety process. New York, Van Nostrand Reinhold, 1996. p. cm.
96-35434:Schermerhorn, John R. Organizational behavior /. New York, Wiley 1997. p. cm.
96-34148:Simon, Herbert Alexander. Administrative behavior. New York, Free Press, 1997. p. cm.
96-33593:Pfeffer, Jeffrey. New directions for organization theory. New York, OxfordUniversity Press, 1997. p. cm.
96-32428:DeCenzo, David A. Human relations. UpperSaddleRiver, N.J, Prentice Hall, 1996. p. cm.
96-29435:Greenberg, Jerald. Behavior in organizations. Upper Saddle River, NJ, Prentice Hall, 1996. p. cm.
96-29422:Experiences in management and organizational behavior /. New York, John Wiley, 1997. p. cm.
96-26881:Bowditch, James L. A primer on organizational behavior /. New York, John Wiley, 1997. p. cm.
96-26326:Lane, Henry W. International management behavior. Cambridge, Mass, Blackwell Publishers, 1996. p. cm.
96-23664:Dettmer, H. William. Goldratt's theory of constraints. Milwaukee, WI, ASQC Quality Press, 1996. p. cm.
96-22372:Gibson, James L. Organizations. Chicago, Ill, Irwin, 1997. p. cm. 96-21277:Robbins, Stephen P. Essentials of organizational behavior /. Upper Saddle River, NJ, Prentice Hall, 1996. p. cm.
96-20954:Czarniawska-Joerges, Barbara. Narrating the organization. Chicago, University of Chicago Press, 1997. p. cm.
96-20143:Muchinsky, Paul M. Psychology applied to work /. Pacific Grove, CA, Brooks/Cole Pub, 1996. p. cm.
96-19520:Adler, Nancy J. International dimensions of organizational behavior /. Cincinnati, Ohio, South-WesternCollege Pub, 1996. p. cm.
96-14671:Flood, Robert L. Diversity management. New York, J. Wiley, 1996. p. cm.
96-13519:Hodgkinson, Christopher. Administrative philosophy. New York, Pergamon, 1996. p. cm.
96-10136:Orru, Marco. The economic organization of East Asian capitalism/. Thousand Oaks, Calif, Sage Publications, c1996. p. cm.
96-8382:Eitington, Julius E. The winning trainer. Houston, Tex, Gulf Publishing, 1996. p. cm.
96-7942:DuBrin, Andrew J. Human relations. UpperSaddleRiver, N.J, Prentice Hall, 1997. p. cm.
96-4525. Cognition within and between organizations /. Thousand Oaks, Calif, Sage Publications, c1996. xxiii, 528 p, ill., 24 cm. LC CALL NUMBER: HD58.8 .C62 1996
96-2586. Individual differences and behavior in organizations /. San Francisco, Jossey-Bass Publishers, c1996. xxvi, 606 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .I529 1996
96-1155:Hersey, Paul. Management of organizational behavior. UpperSaddleRiver, N.J, Prentice Hall, c1996. xxv, 627 p, ill., 23 cm. LC CALL NUMBER: HD58.7 .H47 1996
96-566:Stacey, Ralph D. Complexity and creativity in organizations /.San Francisco, Berrett-Koehler Publishers, c1996. xiii, 312 p, ill, 24 cm LC CALL NUMBER: HD58.7 .S73 1996
95-910548. The Sociology of formal organizations /. BombayNew York, OxfordUniversity Press, 1995. x, 399 p, ill., 22 cm. LC CALL NUMBER: HM131 .S61754 1995
95-236649:Rosenfeld, Paul. Impression management in organizations.London ; New York, Routledge, 1995. xii, 219 p., 22 cm. LC CALL NUMBER: HF5548.8 .R655 1995
95-192625:Fincham, Robin. The individual, work, and organization. OxfordNew York, OxfordUniversity Press, 1994. xv, 488 p, ill., 24 cm. LC CALL NUMBER: HF5548.8 .F46 1994
95-186090. Organizational politics. Wiesbaden, Gabler, 1993. xii, 182 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .O738 1993
95-179513:Wohlberg, Janet W. OB in action. Boston, Houghton Mifflin, c1995. xiii, 379 p, ill., 28 cm. LC CALL NUMBER: HD58.7 .W64 1995
95-171486:Liuhto, Kari. Creating new managerial concept to replace management Sovieticus. Turku, TurkuSchool of Economics and Business Administration, BusinessResearchCenter and Institute for East-West Trade, 1993. 83 p., 25 cm. LC CALL NUMBER: HD70.C6 L58 1993
95-167170:Bush, Tony. Theories of educational management /. London, P. Chapman Pub, c1995. ix, 164 p, ill., 23 cm. LC CALL NUMBER: LB2900.5 .B89 1995
95-157593:Aegean Seminar. A challenge for systems thinking /. Athens, University of the Aegean Press, c1993. x, 388 p., 25 cm. LC CALL NUMBER: HM131 .A319 1993
95-155132. Psychological dimensions of organizational behavior /. Englewood Cliffs, N.J, Prentice Hall, c1995. xi, 516 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .P758 1995
95-108009:Thurbin, Patrick J. Implementing the learning organisation.London, Financial Times, Pitman Pub, 1994. viii, 248 p, ill., 24 cm. LC CALL NUMBER: HD58.8 .T495 1994
95-78700:Smith, Charles E. The Merlin factor. McLean, Va, Kairos Productions, c1995. viii, 146 p., 23 cm. LC CALL NUMBER: HD58.7 .S63 1995
95-68357:Hodgetts, Richard M. Modern human relations at work /. Fort Worth, Dryden Press, c1996. xviii, 539 p, ill., 25 cm. LC CALL NUMBER: HF5549 .H519 1996
95-50213:Jones, Michael Owen. Studying organizational symbolism. Thousand Oaks, Calif, Sage Publications, c1996. viii, 73 p., 22 cm. LC CALL NUMBER: HD58.7 .J623 1996
95-45050:Hardy, Robert Earl. The self-defeating organization. Reading, Mass, Addison-Wesley Pub. Co, c1996. x, 313 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .H36917 1995
95-44786. When love is not enough. New York, Haworth Press, c1995. 105 p., 22 cm. LC CALL NUMBER: RJ504.5 .W46 1995
95-44345. Entrepreneurs, entrepreneurship and enterprising culture /.SingaporeReading, Mass, Addison-Wesley Pub. Co, c1996. xix, 474 p, ill. , 24 cm. LC CALL NUMBER: HD62.7 .E569 1996
95-41693:Weiss, Joseph W. Organizational behavior and change. Minneapolis/St. Paul, West Pub. Co, c1996. xxi, 418 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .W34 1996
95-39858:Vaughan, Diane. The Challenger launch decision. Chicago, University of Chicago Press, 1996. xv, 575 p, ill., 24 cm. LC CALL NUMBER: TL867 .C467 1996
95-39382:Hanson, Daniel S. A place to shine. Boston, Butterworth-Heinemann, c1996. xxvii, 211 p, ill., 24 cm. LC CALL NUMBER: HF5549.5.J63 H28 1996
95-37720:Schermerhorn, John R. Management and organizational behavioressentials /. New York, John Wiley, c1996. xviii, 321 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .S339 1996
95-36769. Becomimg a master manager. New York, John Wiley & Sons, c1996. xvii, 411 p, ill., 23 cm. LC CALL NUMBER: HD57.7 .B43 1996
95-35972:Kleinman, Sherryl. Opposing ambitions. Chicago, University of Chicago Press, 1996. viii, 152 p., 22 cm. LC CALL NUMBER: HD58.7 .K564 1996
95-34536:Sampson, Anthony. Company man. New York, Times Business, Random House, c1995. xiv, 353 p., 25 cm. LC CALL NUMBER: HD58.7 .S258 1995
95-34232. The dynamics of Japanese organizations /. LondonNew York, Routledge, 1996. p. cm.
95-33952:Pfeiffer, Raymond S. Why blame the organization?. Lanham, Md, Littlefield Adams Books, c1995. p. cm.
95-33582:Oshry, Barry. Seeing systems. San Francisco, Berrett-Koehler, c1995. xix, 208 p, ill., 24 cm. LC CALL NUMBER: HM131 .O82 1995
95-30865:Guastello, Stephen J. Chaos, catastrophe, and human affairs. Mahwah, N.J, Lawrence Erlbaum Associates, 1995. x, 439 p, ill., 24 cm. LC CALL NUMBER: HF5548.8 .G8 1995
95-26126:Greenberg, Jerald. Managing behavior in organizations. UpperSaddleRiver, N.J, Prentice Hall, c1996. xiii, 370 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .G7176 1996
95-22780. The logic of organizational disorder /. BerlinNew York, W. de Gruyter, 1996. ix, 205 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .L63 1996
95-20967. Trust in organizations. Thousand Oaks, Calif, Sage Publications, c1996. ix, 429 p, ill., 24 cm. LC CALL NUMBER: HM131 .T715 1996
95-20745:Briles, Judith. Gendertraps. New York, McGraw-Hill, c1996. xviii, 277 p., 24 cm. LC CALL NUMBER: HF5386.5 .B75 1996
95-18087. Classic readings in organizational behavior /. Belmont, Wadsworth Pub. Co, c1996. xviii, 519 p, ill., 23 cm. LC CALL NUMBER: HD58.7 .C52 1996
95-17943:George, Jennifer M. Understanding and managing organizationalbehavior /. Reading, Mass, Addison-Wesley Pub, c1996. xxxvi, 696 p, ill., 1 map, 29 cm. LC CALL NUMBER: HD58.7 .G463 1996
95-17938:Beehr, Terry A. Basic organizational psychology /. Boston, Allyn and Bacon, 1996. x, 246 p, ill., 23 cm. LC CALL NUMBER: HF5548.8 .B365 1996
95-16384:Brion, John M. Leadership of organizations. Greenwich, Conn,JAI Press, 1995. p. cm.
95-14431:Shani, Abraham B. Behavior in organizations. Chicago, Ill, Irwin, c1996. 1 v. (various pagings), ill., 28 cm. LC CALL NUMBER: HD58.7 .L37 1996
95-12638:Ivancevich, John M. Organizational behavior and management /. Chicago, Irwin, 1996. xxi, 714 p, col. ill., 26 cm. LC CALL NUMBER: HD58.7 .I89 1996
95-12506:Wright, Peter L. Managerial leadership /. New York, Routledge, 1995. p. cm.
95-11971:DuBrin, Andrew J. Human relations for career and personalsuccess /. Englewood Cliffs, N.J., Prentice Hall, c1996. xvii, 459 p, ill., 27 cm. LC CALL NUMBER: HF5386 .D768 1996
95-11730:Rousseau, Denise M. Psychological contracts in organizations.Thousand Oaks, SAGE Publications, c1995. xv, 242 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .R68 1995
95-11579:Carlson, Robert V. Reframing & reform. White Plains, N.Y, Longman Publishers USA, c1996. xv, 343 p, ill., 24 cm. LC CALL NUMBER: LB2805 .C268 1996
95-11265:Harriman, Ann. Women/men/management /. Westport, Conn, Praeger, 1996. x, 260 p, ill., 24 cm. LC CALL NUMBER: HD6060.5.U5 H37 1996
95-10667:Kofodimos, Joan R. Beyond work-family programs. Greensboro, N.C, Center for Creative Leadership, c1995. xi, 58 p., 26 cm. LC CALL NUMBER: HD4904.25 .K64 1995
95-7700. Organizational politics, justice, and support. Westport, Conn, Quorum Books, 1995. viii, 240 p, ill., 24 cm. LC CALL NUMBER: HD58.7 .O739 1995
95-7425. Power and politics in organizations /. Aldershot, Hants, England Brookfield, Vt., USA, Dartmouth, c1995. xxv, 529 p, ill., 25 cm. LC CALL NUMBER: HD58.7 .P68 1995
95-6952:Chaleff, Ira. The courageous follower. San Francisco, Berrett-Koehler Publishers, c1995. xviii, 194 p., 24 cm. LC CALL NUMBER: HM131 .C65 1995
95-5490. The Blackwell encyclopedic dictionary of organizational behavior /. Cambridge, Mass, Blackwell Publishers, 1995. p. cm.
95-4180:Lussier, Robert N. Human relations in organizations. Chicago, Irwin, c1996. xv, 560 p, ill., 28 cm. LC CALL NUMBER: HD58.7 .L86 1996
95-1425:Psychology and policing /. Hillsdale, N.J, Lawrence Erlbaum Associates, 1995. xii, 440 p, ill., 24 cm. LC CALL NUMBER: HV7936.P75 P78 1995
95-1076:Walton, Michael. Management on and off the ward /. Cambridge, Mass, Blackwell Science, 1995. xviii, 283 p, ill., 24 cm. LC CALL NUMBER: RT86.7 .W35 1995
scholarly management journals
Academy of Management Journal
Academy of Management Review
Administrative Science Quarterly
Decision Sciences
Group and Organization Studies
Industrial Relations
International Studies of Management and Organization
Journal of Business
Journal of Business Communication
Journal of Business and Psychology
Journal of Business Research
Journal of Management
Journal of Management Studies
Journal of Occupational Behavior
Journal of Occupational Psychology
Journal of Organizational Behavior Management
Management Science
Organizational Behavior and Human Decision Processes
Personnel Management
Personnel Psychology
Public Administration Review
research project
what do managers do?
interviewing questionnaire
At least three different managers, preferably from three different organizations, should be interviewed for the purpose of this paper. The managers should have positions of as great authority as possible. Describe in the paper what their positions are, what their responses are to the questionnaire, how the three different managers compare in terms of their respective responses, and what you learned from doing the exercise. These papers will be discussed in class. ALL PAPERS SHALL BE TYPED!
Based on research managers have been shown to perform at least ten roles. Not every manager performs every role; not every role is equally important in each manager's job. There may be things managers do that are not included on this list. Indeed, there is an "Other" category for including those things which are not found in this exercise.
The object of this assignment is to provide an experience in which you can collect some information on what contributions managers make to achieving organizational goals. For purposes of this study, a manager is anyone whose job consists primarily of supervising other people in organizations.
Since so many of our students are using word processing to prepare their research papers, I strongly recommend students use the spelling checker option to reduce the number of spelling and typographical errors and the use of a Grammar Checker to check the grammar of all written work. Grammar and spelling will be a factor in the grade for all papers!
Instructions
1. Find three managers and conduct the interviews, using the attached form as a guide. Obtain numerical answers, using the scale provided, for all of the questions, and place their answers in the suggested summary sheet at the end of this outline. Determine:
a. Which are the most important roles-those which contribute to effective performance on the job?