Message from Risk Management

All Accidents and Near Misses resulting in “even minor” medical treatment or property damageshouldbe reported by the person involved. A formal written report stating the causes and consequences of each accident or near miss shallbe completed by the supervisor. Incident reportingwhen done promptly helps us intervene in due time and identify how similar accidents can possibly be preventedin the future. All incident reports eventually reach the concerned departments andsafety risk management, where the circumstances leading to the incident are scrutinized and appropriate measures are taken to prevent recurrence.

At AUB, incident reporting bycompleting the “incident report” form is mandatory. The purpose of this form is to provide a standard procedure to document necessary details such as occupation of the person involved, type, location, and underlying reason(s) behind the incident. Data collected is kept confidential and analyzed in order to identify problem areas that need special attention and promote safety. It is the policy of AUB to encourage reporting of incidents thus it is in no way used to place blame or to take punitive actions against any individual. In this respect, training sessions are provided for staff members where they can learn about the importance of incident reporting and how to complete the incident report properly.

Reporting incidents is also important to ensure compliance with AUB & its MedicalCenterrules, accreditation and regulatory requirements relating to documenting, investigating, and correcting deficiencies.

Observation of all AUB policies and procedures is necessary for the maintenance of good order and safety.

For information about incident reporting rules and regulations or for additional inquiriesor suggestions, please contact us at:

For Patient Related issues / For Non Patient Related issues
Ext: 6686 / Ext: 2360
E-mail: / E-mail:

The Environmental Health, Safety & Risk Management (EHSRM) department wishes that your stay at AUBMC be safe, rewarding and enjoyable. The safety of all AUBMC occupants holds our top priority and all efforts are channeled in that direction.

Sincerely,

Suha Arzouni

Assistant Sanitarian and Biosafety Officer

EHSRM

General Guidelines on Incident Reporting

Instructions on how to complete the IncidentReport form

General Guidelines on Incident Reporting

The following procedure applies to incidents related to any patient, faculty, staff, contractor, student or visitor atAUB/MC:

ComprehensiveComplete incident report by citing details about the incident to help the investigator in identifying the causes and finding solutions.Reporting incidents will help in identification of risks at AUB/MC and are ultimately aimed at performance improvement.

AccurateDescribe the incident in clear terms. Provide additional relevant and useful information on the reverse side of the incident report form or on a separate sheet.

TimelyComplete the incident report as soon as possible after attending to the incident to avoid missing any detail and to ensure that facts are not altered.

ValidatedAny person can complete the incident report. However, the incident report should be validated (signed) by the supervisor and co-signed by the department head.

Multi-purposeThe incident report formis usedto report both patient and non-patient related incidents.

Non-punitiveAUB/MC follows a non-punitive policy on reporting incidents.

Joint ResponsibilityIncident reporting is a duty to be assumed by all staff including medical and resident staff.

ObjectiveIncidents should be reported in an objective manner without incriminating other personnel.

System’s ApproachIncident reporting is used to identify and modify systems and processes rather than finding fault inindividual personnel.

How to complete section II “in case of injury to be completed by physician” of the incident report?

This section shall only be completed in case of bodily injury. The treating physician shall:

  • Complete this section (can be delegated to assistants).
  • Answer all the questions in this section.
  • Mention all body parts affected by the incident in order to facilitate coverage ofmedical expenses.

For further details regarding the incident reporting policy, please check the following: