Broxtowe
Community
Useful conacts
and
Social groups
For carers
Updated on 26/08/2016
USEFUL CONTACTS
Age UK
Age UK Nottingham & Nottinghamshire
Bradbury House
12 Shakespeare Street
Nottingham
NG1 4FQ
Telephone: 0115 844 0011
Website: http://www.ageuk.org.uk/nottinghamandnottinghamshire
http://www.ageuk.org.uk/home-and-care/advice-for-carers/are-you-a-carer/
Opening times
Mon-Thurs 9am-5pm; Fri 9am-4.30pm
Services offered
Adaptions/repairs, Advice on accessing local services, Advice on managing finances, Advice on organising your care and support, Advocacy, Benefits advice, Bereavement support, Care home, Care home finder, Carer support, Counselling, Day care, Day centre, Dementia support, Drop-in centre, End of life advice, End of life care, Events, Exercise, Eye health, Falls prevention, Grants/trusts, Handyperson, Health & care services, Health advice, Health promotion, Holidays/outings, Home help, Home safety, Home security, Housing advice, Information & advice, IT/computer training, Laundry, Learning opportunities, Lunch club, Mental health services, Mobility aids & appliances, Personal aids & appliances, Personal care at home, Pets, Practical support, Practical support with energy efficiency, Pre-retirement schemes, Removals, Respite care, Retirement planning advice, Shopping, Social activities, Support services, Traders register, Visiting/befriending, Volunteering.
For more on services available, please visit the organisation’s website.
Alzheimer’s Society
1st Floor Castle Heights 72
Maid Marian Way
Nottingham
NG1 6BJ
Telephone:0115 934 3800 (main office)
Website: https://www.alzheimers.org.uk
Email:
Twitter: @AlzSocEMidlands
Facebook: @AlzheimersSocietyEastMidlands
Support and information
The Alzheimer’s Society website has many factsheets on everything that you need to know about dementia, including symptoms, behaviour changes, relationships, everyday care, care services, coping with caring and financial and legal affairs. All factsheets are free to download and print; if you do not have access to the internet a small number can be posted out if requested by telephone.
Helpline
If you have concerns about Alzheimer's disease or about any other form of dementia, Alzheimer's Society National Dementia Helpline on0300 222 1122can provide information, support, guidance and signposting to other appropriate organisations.
The Helpline is usually open from:
9am - 8pm Monday to Wednesday
9am - 5pm on Thursday and Friday
10am - 4pm on Saturday and Sunday
The service may be closed occasionally during these times for operational reasons or because of staff shortage.
Callers speak to trained Helpline Advisers.
You do not need to be a member to use the Helpline.
Live online advice
Our Live Online Advice service is available 9am - 12pm Monday to Friday, and 2pm - 3pm Saturday and Sunday. In addition to the current opening hours, Live Online Advice is also open 6pm - 8pm Monday to Wednesday.
If the blue sign on the screen says 'Open' it means one of our Helpline team is available to talk online; click on the sign to begin a conversation.
If the sign says 'Closed' this is because you are visiting outside of our Live Online Advice opening hours. However you can still send us an email with your enquiry. Our address
Sometimes when we are open the Helpline team might all be busy on other online conversations or phone calls. If you do not get a response having clicked on the 'Open' sign, please do try again. If you continue to have problems please email the above address to let us know. At times the Live Online Advice Service might be closed for staff training.
Please note: Users of mobile devices may experience connection problems when minimising the window or switching off your mobile device’s screen. Please bear this in mind if contacting us from a mobile device.
Please follow the link below to access this service: https://www.alzheimers.org.uk/site/scripts/home_info.php?homepageID=428
Or visit the website and enter “live online advice” in to the search box.
Carers Federation
Carers Federation Head Office
Christopher Cargill House,
21-23 Pelham Road,
Nottingham,
NG5 1AP
Telephone:01159 629 310
Fax:01159 629 338
For support in the Broxtowe area please contact
Zanel Leaf
07525 237 716
0115 9629313
Due to working a varying pattern please leave a message if there is no reply and Zanel will return your call as soon as possible.
Adult Carer Support
Our Adult Carer Support services are there to empower unpaid carers. Our expert team provides a wide range of practical and emotional support enabling individuals to care for those they love whilst maintaining a life of their own.
You are anunpaid carerif you support a family member or friend who is ill, disabled, elderly, has mental health issues or substance misuse problems. The support you offer may be emotional or include shopping, cooking, dealing with medication, or attending medical appointments with the person you care for. The person you care for could live with you, in their own home, or even in residential care.
Most of our services are for carers living in the city of Nottingham however we do have some services which are available for carer’s living within the county.
To register with us please contact us using any of the above methods.
If you or a carer you know have any specific information or communication needs and require information about our services in an alternative format please let us know.
Counselling
Carers Federation counselling support was established in 1996 as part of a developing service to carers. We provide emotional support to reduce the symptoms of anxiety and non-delusional depression, and for carers to realise their individual potential thus improving the quality of social and interpersonal relationships. For carers, a major outcome has been defined as prevention of carer role breakdown.
How we do it - Our counsellors recognise the struggles, joys and responsibilities that the carer can encounter within their caring situation. The feedback from clients is that the counselling has helped to reaffirm their sense of worth and self-identity, thus empowering the client in their given situation.
How we deliver it - The service offers:
Counselling for Carers Aged 7 to 80+
Support in venues that suit you. These include: Our city centre rooms, at local suitable premises,
at GP practices and at schools
Home visits for adults can be arranged if assessed as suitable.
Cost – There is a small cost for people living within the county of £6 per session.
Closed social network
Working similarly to Facebook, this is a private, completely closed social network specifically for carers. On here you can find peer support, information, events and much more.
Once registered with the Carer’s Federation you will be given access to this site.
Carers hub
Contact details:
19 Pelham Road
Nottingham
NG5 1AP
Telephone: 0115 824 8824
Email:
Website: www.carerstrustem.org/hub
Facebook: CTEastMidlands
Twitter: @CarersTrustEM
Information advice and guidance
Signposting to specialist organisations.
Advice on benefits
Information sessions on various topics about your caring role – these have varying dates and topics. Places are limited and must be booked in advance.
Telephone support
121 telephone service where we listen and provide emotional support
Coping mechanisms during stressful times
Carer’s grants
There are three types of grants available each of which requires an application which is assessed on individual merit.
Carers essentials – this allows you to apply for up to £300 towards the cost of one piece of essential household equipment which will benefit you in your caring role.
Carers take time out – you can apply for a grant of up to £400 to enable you to take a small break from your caring role. Up to £160 of this can be used to fund replacement care if needed which can be accessed through a local carers trust scheme (contact www.carers.org)
Carers: skills for you – You can apply for a grant of up to £500 to enable you to learn a new skill that will assist you in your caring role, help you return to work or enable you to have a new interest outside your caring role. Up to £200 can be used to pay for replacement care if needed.
Financial support
The CarerSmart discount card is available to all carers (www.carersmart.org).
Joining is free and once you’re a member you can benefit from a wide range of offers including:
Cashback on shopping
Best rates from energy providers
Reductions on insurance renewels
Discounts on holidays and travel
Reduced price lifestyle activities
Free legal advice service.
Short break accommodation
Carers who are registered with the Carers Hub can access breaks in either of our 2 self-catering lodges.
The Forest Lodge sleeps 4-6 people but due to steps is not suitable for wheelchair access.
The Kingfisher Lodge sleeps 6-8 people, is fully wheelchair accessible and has a wet room.
These are available to book for one week bookings, Saturday to Saturday.
Carlton Meres Country Park
Rendham Road
Saxmundham
Suffolk
IP17 2QP
Set in beautiful mature woodland this is ideal for relaxing.
Facilities on site include: shop, laundry, outdoor swimming pool, gym, sauna, steam room, snooker, tennis, fishing (small extra charge), Wi-Fi access in the bar area, bed linen and towels and on site bar and restaurant.
To cover the cost of cleaning a minimum donation of £45 is requested but no conditional.
No animals allowed except for assistance animals.
Health and well-being memberships for carers
Take advantage of free membership at a local gym and have access to the gym, pool, Jacuzzi or any of the exercise classes. Carers who are registered with the Carers Hub can ring the hub to arrange their 3 month membership.
Carers can book a maximum of 1 day per week at their local participating gym and have full access to all of the facilities throughout that day.
Participating venues in the Broxtowe area:
The Village
Brailsford Way
Chilwell
NG9 6DL
0115 8965 065
Mon-Sun 6.30am-10.00pm
Eastwood Hall
Mansfield Road
Eastwood
NG16 3SS
01773 532 520
Mon-Fri 6.00am-10.00pm
Respite break
In order to support carers to attend social or support groups there is access to a free “sitting service” which is provided by volunteers.
They are unable to provide personal care.
Pathways
Do you care for someone who is in the last years of their life and sometimes feel as though you need someone to care about you? Would you like help with the practical things, someone to talk to or just time for yourself? Interested? Yes? Then please read on...
What we offer Pathways Carer Support Service is a fully funded service which is tailored to suit your needs, so the type and level of support you receive, depends very much on what you want.
Below is just a small selection of the kind of things we can do:
• Offer you a short-term respite break (up to 4 hours per week) from caring by providing professionally-trained care support workers.
• Give you someone to talk to about your worries and feelings. This could be in your own home or in the community.
• Help you sort out any areas of concern you may have such as housing, finances, debt, getting aids and adaptations, employment, legal advice and social activities.
• Help you to feel more confident about what you do.
• Help you with identifying and/or accessing other services which may be of benefit to you or the person you care for.
• Help you to prepare emotionally and practically for your bereavement.
• Provision of emergency care and support at a time of crisis.
• Provision of the service, free of charge.
Why we do this
• To enable the person cared for to remain at home with increased carer support, averting hospital admissions due to carer breakdown (as opposed to an unanticipated change in the patient’s condition) and support facilitating discharge home, where that is the person’s preferred place of care.
• To reduce isolation of carers and their ‘cared for’.
To allow carers to have a life of their own alongside their caring role.
• To ensure that carers have access to information and training, and are signposted to other appropriate services.
• To ensure the carers’ spiritual requirements are met including the ability to attend religious services or other spiritual/cultural activities.
• To provide independence and personal dignity for people approaching the end of life
Who can access this service?
• You and the person you care for must be over the age of 18.
• The person you care for must be registered with a GP Practice in Nottinghamshire or Bassetlaw.
• Pathways Carer Support Service will offer support to a carer who is caring for someone with any terminal condition.
Contact us
You can contact us Monday to Friday, 9am - 5pm.
A Pathways worker will contact you within 5 working days of the receipt of referral.
If you would like to find out more about the service, please contact the Nottinghamshire Carers Hub on: 0115 824 8824
Alternatively, please email
or visit www.carerstrustem.org/hub
Carers Trust
https://carers.org/
A online support network where you can find information and advice about all aspects of caring and its impact on your life.
Carers space is an online forum where you can share tips and ideas with other carers or just have a pause in your day for some fun. Write on the boards, email the helpline or drop into live chat anytime.
Carers UK
http://www.carersuk.org/
The Carers UK Advice line is open Monday to Friday, 10am-4pm.
Call 0808 808 7777 or
We give expert advice, information and support. Caring can be extremely complicated. The maze of rights and entitlements can be complicated. Filling in paperwork can be complicated. Getting a break can be complicated. Our feelings about caring can certainly be complicated. We're here to make sure that no matter how complicated your query or your experience, you don't have to care alone.
Our expert telephone advice and support service is here if you want to talk about caring. If you're looking for answers, our online information and support is the best place to start.
We connect carers so no-one has to care alone. Every day 6,000 people become carers. It can be bewildering if you don't know where to turn for help and support. Through our carers' groups and volunteers we're reaching out in local communities throughout the UK and online.
If you're new to caring, we want to make sure you get the right support from the start.
Connect Service
The Connect service is aimed at people who might be struggling with keeping active or managing personal affairs, or who might be feeling lonely. All these things can happen so easily as a result of getting older, poor health, family moving away or losing loved ones. The Connect service can find information about local services, activities and opportunities. If needed, Connect can work with people around money issues, housing problems, health management and other things. This support will be tailored to each person and will focus on achieving what they want in a way that suits them.