2011 Helena Chamber Membership Survey

How long has your business been a member of the Helena Chamber?

Less than a year

1-4 years

5-10 years

11-15 years

16-20 years

20+ years

Don’t know

The Helena Chamber has many priorities – this past year we have put considerable time and resources into these areas/activities – please rank them as major priorities.

Business Advocacy (city, state, and federal levels) High Priority/Medium Priority/Low Priority

Tourism growth (CVB/TBID)High Priority/Medium Priority/Low Priority

Professional growth/learning opps. (Leadership Helena, workshops, etc.)

High Priority/Medium Priority/Low Priority

Provide excellent member serviceHigh Priority/Medium Priority/Low Priority

On-going efforts to build a Year-round Visitor Center for Capital City

High Priority/Medium Priority/Low Priority

Young Professionals GroupHigh Priority/Medium Priority/Low Priority

Researching potential new events to draw more visitors to Helena

High Priority/Medium Priority/Low Priority

Grow our membership for strength in numbers and to provide services to more businesses.

High Priority/Medium Priority/Low Priority

Non-Dues revenue sources to benefit members and to benefit the Chamber’s resources.

High Priority/Medium Priority/Low Priority

What other projects/priorities would you like to see the chamber identify as a major priority for the coming fiscal year? RESPONSE BOX

Which of the following Chamber/Convention and Visitor Bureau Events and programs are important to business and should continue:

Business and Community Services Luncheon

Annual Awards Luncheon

Annual Banquet

Annual Golf Tournament

Business After Hours

Business Before Hours

Leadership Helena

Membership Luncheons

Professional Development Seminars

(Asst. for Business, Customer Service, Motivational, etc)

Quarterly Lunch Meetings with the Mayor/Co.Commissioners

SWISH Basketball Tournament

Young Professionals Program

Chamber TV Spotlight Program

On-line Advertising

What are the most important reasons you are a member of the Helena Chamber/CVB?

Business Advocacy Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Advertising/Marketing Opportunities Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Networking Opportunities Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Personal/Professional Growth Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Improve the business climate

In the Helena AreaStrongly agree Agree Somewhat agree Disagree Strongly Disagree

Improve the quality of life in
the Helena Area Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Community awareness/involvement Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Access to Health Insurance Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Want to be associated with an organization

That is helping Helena move forward Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Feel obligated Strongly agree Agree Somewhat agree Disagree Strongly Disagree

Which Chamber/CVB benefits do you utilize the most? (RESPONSE BOX)

Please list any benefits not currently offered that you would be interested in receiving with your membership? RESPONSE BOX

Rank your level of involvement with the Chamber/CVB

Very ActiveSomewhat activeNot active

If you don’t participate in Chamber activities, please explain why: RESPONSE BOX

Do you feel you’ve been given sufficient opportunities to become involved?

Yes

No

What is your preferred method of hearing from the Chamber/CVB on events, activities and opportunities (check all that apply)

Email

E-News

Hard Copy Newsletter

Text Message

Twitter

Facebook

Fax

Phone

Postcard

Other (please specify)

Do you read the Chamber’s newsletter/E-News?

ThoroughlySkim HeadlinesOccasionally look atNever

What information/stories would you like to see published in our communications? RESPONSE BOX

What changes would you like to see made in our efforts to communicate with members? RESPONSE BOX

What is your current dues level?

$300-$500

$501-$1000

$1001-$2000

$2001-$3500

$3501-$5000

$5000-$10,000

Unknown

The Helena Area Chamber of Commerce….. (Check all that pertain)

Is an influential force in the community

Is relevant to OUR business

Is a customer service oriented organization

Communicates effectively with the membership

Takes positions on issues important to me

Is THE voice of business for the Helena Area

How likely is it that you would recommend membership in the Helena Chamber to a friend or colleague?

Absolutely

Highly likely

Likely

Somewhat likely

Not at all