Job Description

Job Title Individual Giving Fundraiser

Location Manchester

Salary £23,259

Hours per Week 35

Annual Leave 25 days plus 10 Statutory holidays (pro-rata for part time / term

time roles)

Term Permanent

Reports to Individual Giving and Legacies Manager

DBS Check Checks not applicable to role.

Job Summary

The Individual Giving Fundraiser will be responsible for all of Henshaws’ Individual giving programme including the rapidly growing lottery and all direct mail appeals. They will also play a key role in developing donor journeys for our existing and new supporters ensuring that donors feel valued and informed about the impact they are making.

Key responsibilities

·  To successfully manage and develop Henshaws Lottery and individual giving programmes to achieve sustainable income for the charity

·  To ensure relationships with supporters are managed to the highest professional standards, ensuring their continued support and engagement

·  To implement donor journeys for all individual supporters e.g. regular givers, lottery players

·  To work with colleagues throughout the organisation to identify and approach key stakeholder groups close to the organisation e.g. service users, families and friends

·  To manage all direct mail appeals and other mailings, helping to co-ordinate all activity and responses

·  To work with the marketing team to develop the digital aspects of the individual giving campaigns

·  To ensure that the expenditure of the individual giving campaigns is effectively managed and responsibly spent

·  To evaluate all campaigns and prepare reports and recommendations for the future of individual giving

·  To work with the Individual Giving Manager to develop strategic plans and multi-year budgets which aim to grow the income from individual giving campaigns

·  To record all information on Donorflex and ensure it is updated on a regular basis

·  To gain and maintain an understanding of the charity’s work, priorities and future plans

·  To be an active and supportive member of the Fundraising and wider Henshaws team, contributing to the team’s development and working collaboratively with colleagues and volunteers

·  Any other reasonable duties commensurate with this role, as required by the Director of Fundraising

Person Specification

In order to be shortlisted you must demonstrate that you meet all the essential criteria and as many of the desirable criteria as possible. Where we have a large number of applications that meet all of the essential criteria, we will then use the
desirable criteria to produce the shortlist.

All disabled candidates who meet the minimum essential criteria will be included on the shortlist.

Criteria / Essential or Desirable / How Identified
Application form / Interview / Selection test / copy of certificates.
Skills and Experience / Experience of running direct mail appeals e.g. Christmas campaigns / Essential / Application form / Interview
Experience of developing journeys for supporter groups including new supporters / Essential / Application form / Interview
Experience of monitoring income and expenditure budgets, and cost negotiation / Essential / Application form/ Interview
Knowledge of how to analyse results to assess campaign performance / Essential / Application form / Interview
Experience of managing a number of third party suppliers/agencies / Essential / Application form / Interview
Ability to multi-task and prioritise workload whilst maintaining attention to detail. / Essential / Application form / Interview
Excellent written and verbal communication skills / Essential / Application form / Interview
A methodical and systematic approach to data / Essential / Application form / Interview
Experience of project or event management / Desirable / Application form
Effective time management and organisational skills. / Essential / Interview
Ability to work effectively as part of a team as well as independently / Essential / Application form / Interview
Experience of using a CRM system or database within a fundraising environment / Essential / Interview
Experience/aptitude for copywriting to online and offline audiences. / Desirable / Interview
Attention to detail / Essential / Interview
General &
Specialist Knowledge / Excellent IT skills including Microsoft packages / Essential / Application form
Knowledge of Gift Aid, data protection and fundraising best practice / Desirable / Application form
Knowledge and experience of complying with legislation around raffles and fundraising campaigns / Essential / Application form / Interview
Education &
Training / Educated to degree level / Essential / Copy of certificates
Qualification in Fundraising or willingness to undertake one / Desirable / Application form / Interview
Member of the Institute of Fundraising / Desirable / Application form / Interview
Special
Requirements / A strong interest in working for a disability charity / Desirable / Interview
Willingness to occasionally work outside of normal office hours / Essential / Interview

Henshaws will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability.

Henshaws is committed to safeguarding vulnerable adults and children. The post holder may be required to complete an enhanced DBS disclosure check including barring lists for Adult and/or child barring services.

Henshaws is committed to equal opportunities and positively welcomes applications from all sections of the community.