GENEVIEVE PIENAAR BSc (hons.); ICIOB
Motorcity, Dubailand, Dubai, UAE
(m): 00 971 562690998; (e)
Nationality: British DOB: 27 March 1974Marital status: Single
10years’ experience of Project Management and Cost Management, managing projects from inception to completion. Well developed technical competence, qualified member of Chartered Institute of Building and has a track record of success, meeting all Key Performance Targets and winning awards for ‘quality’ and ‘support to internal departments’. Able to build effective working relationships with clients and stakeholders, with a strong customer focus
Professional Qualifications
Project Management Professional Preparation Course (2016)
Incorporate member of CIOB (2011)
BSc (hons) Construction Management – Sheffield Hallam University (2006-2009)
HNCBuilding Studies- SheffieldHallamUniversity (2004-2006)
Skills Profile
- Excellent cost management skills with keen attention to detail
- Project Management, including good planning & performance monitoring skills
- Effective interpersonal skills, strong communicator and able to develop relationships at all levels
- Well developed problem solving skills, analytical and able to develop appropriate solutions
- IT skills – Microsoft Office XP and Vista, CATO and COINS (Cost Management Programmes), Excel including pivot tables
Career History
Currie & Brown LtdAugust ’12 – Current
Project Manager
Overseeing planning, implementation and tracking short term refurbishment of lounges and restaurants
across Jumeirah Group hotels.
Responsibilities include:
- Define the scope of the project with senior management
- Liaise with Contractors and Hotel personnel on site and weekly progress meetings
- Raise potential risks to the project and raise cost variations, programme change or team acknowledgement
- Raising LPO directly with the hotel senior management for internal scope of works
- Determine the resources required to complete the project
- Review the quality of work completed with the project team on a regular basis to ensure that it meets the project requirements
- Ongoing meetings with subcontractors for designs and delivery scope of works.
- Ongoing monitoring of all budgeted expenditures of the project
- Ensuring all financial reports for the project is up to date
- Ensuring the project deliverables are on time, all site passes are issued and valid for delivery and all security measures are in place for delivery
- Monitoring Contractors’ procurement logs are current with the target delivery date within the agreed programme
- Ensure project comes within time, cost and quality of the original scope of works
I was also instrumental in the implementation of the company’s new ISO management system through the Middle East offices.
Cost Manager
Contractual, commercial and re-measurement review of all outstanding subcontractors’ contracts for the development of the new Meydan Racecourse, 76,000,000ft2, 1km length over 10 storeys in height. Featuring a hotel, multiple restaurants, cinema, 60,000 capacity grandstand and a state of the art race track complex. Responsibilities were to provide services to finalise 900+ contracts including re-measurement, contract analysis and final account recommendation to the board.
Pre-contract services for projects which consists of shell and core areas for retail, cinema, restaurant, food and beverage and basement parking
Danzer LimitedSeptember ’10 – August ‘12
Quantity/Estimating Surveyor
Working for a modular Design and Build prefabrication company working for the Sales and Support Department.
Commercial and surveying responsibilities include:
- Identification of commercial risks and opportunities
- Assessing projects and organizing sub-contract enquiries
- Collation and analysis of sub-contract quotations
- Overseeing pricing for all infrastructure/enabling works, groundworks and foundations
- Interpreting and understanding tender information
- Assembly and preparation of tender costs
- Finalising tender submissions to Client
- Post-tender and post-contract analysis and reviews
- Attending pre-award meetings and assist in negotiations with Client
- Provide procurement and logistics duties for all materials required for the construction/delivery of a modular structure
- Agreed final accounts
Faithful+GouldMarch ’06 – October ‘09
Assistant Quantity Surveyor
Quantity surveying services on a £15m development programme for 13 new build and refurbishment Children’s Centres for Nottinghamshire County Council. Projects were all procured on the NEC 3 Option C form of contract:
- Preparing tender and contract documents from Architects drawings and specifications
- Preparing and analysing costings from tenders to ensure it will return profit for the clients
- Led Value Engineering meetings to negotiate costs for the client with contractors and architects
- Monthly valuations, reviewing costs to date and monitoring against agreed schedule of works
- Agreed Compensations Events during construction, gaining quotes for additional works and maintained record of costs
- Agreed final accounts including adjusted target cost and Pain/Gain assessments
- Prepared Performance Management reports, highlighting progress against KPIs
- Authorised final payments, subject to satisfactory KPI reports.
- Provide building estimation costs to the Building Surveyors for new potential projects when required.
Quantity surveying services on a £45m development programme for Greater Nottingham LIFT, providing assistance in the construction and commissioning of five primary health centres incorporating local authority accommodation, GP surgeries & dental practices:
- Prepared budget forecasts for the coming year
- Undertook costings, using excel and pivot tables, to prepare furniture and equipment schedules and room data sheets
- Preparing Schedule 21 reports
Grant Rail LimitedFebruary’04 – March’06
Assistant Quantity Surveyor
Assistant surveying services on the West Coast Main Line track renewal project:
- Assisting the commercial manager with External Monthly valuations for submission to the client.
- Assisting the commercial manager in monthly Cost Value Reconciliations
- Procurement and management of Subcontractors
- Calculation of Cost to Completes on projects.
- Estimating costs of plant, materials and equipment for the project
- Loss / Gain analysis of materials / plant and labour used in any project.
- Undertook project cost reporting to measure and monitor labour rates
Genesys Telecommunications Laboratories (Europe) LimitedOctober’00 – October’03
Product Logistics Controller
The purpose of the role was to supply in timely manner information and requirements to satisfy customer orders in Southern Europe, DACH, Middle East and Africa Regions:
- Licenses and software procurement and distribution for Genesys EMEA
- Track and supply information regarding all previous and current requests
- Managing customer issues
- Work with Finance to insure that all orders are distributed for all revenue orders
- Work with the sales people to insure that orders and requests are completed fully for the customer’s requirements
- Weekly statistics on all software shipments that have been ordered and distributed
- End of quarter targets
Genesys Telecommunications Laboratories (Europe) LimitedSeptember ’96 – October ‘00
Technical Support Analyst
Provided client helpdesk 1st line support service:
- Problem solving and troubleshoorting support service for Genesys software
- Managing customer issues by effective call logging and follow through until resolution
- Liaising with other departments and technical support in Head Office
- Keeping abreast of product development
- Dealing with all levels of customers from executive to end-user agents, on customer site when necessary
- Managed support team’s resource planning, arranging shifts, holidays, courses and pager cover
- Received a Quality Assurance Award for achieving quality targets
Sun Microsystems Ltd, Camberley, Surrey.January ‘93 – September ‘96
Call Receipt Co-ordinator/ Manager for Software Engineering Team
Other Achievements
- Achieved a Global Award ‘Corporate Contributor of the Year Award’ 2002 for effective support to the Sales Teams.
- Appointed Chairperson of the company social committee, arranging meetings with the team and organising social events to suit all Genesys staff.
- Member of the Quality Assurance team to re-build Product Ordering’s working structure and quality system also ensuring that the new procedures work well for the other departments in the company.
General Education
11 GCSE’s - English, English Literature; Office Technology;Mathematics; Science; French; Geography;
Health, Hygiene & Safety and Life Skills;Child Psychology and Sociology
Professional Training & Certification
Construction Skills – Operatives – Health & Safety Test, (CSCS) 2009
Pitman Level 1 Book-Keeping course, 2004
S.A.P. Administration – In House Genesys Training, 2002
Health & Safety Awareness Training - The Industrial Society(BS EN ISO 9001 Certified), 1999
First Aid at Work - The British Red Cross, Ascot, Berkshire, 1999
Certified Genesys Engineer V5.1 - Genesys Telecommunications Laboratories (Europe) Limited,1999
Customer Satisfaction Measurement - JPD Training Limited, 1997
Customer service training
Other information
Full UK and UAE driving licences