THIS DOCUMENT INCLUDES THE TRANSPARENCIES I USE TO TEACH SCIENTIFIC MANAGEMENT

DR. YONATAN RESHEF

UNIVERSITY OF ALBERTA

SCHOOL OF BUSINESS

EDMONTON, ALBERTA

CANADA T6G 2R6

EMAIL:


HOW TO IMPROVE PRODUCTION

ACCORDING TO F.W. TAYLOR

Ø  TIME AND MOTION STUDIES

Ø  PIECE-RATE SYSTEM OF COMPENSATION

Ø  SELECTION AND TRAINING

Ø  ORGANIZATIONAL STRUCTURE


WHY SCIENTIFIC MANAGEMENT?

F  MANAGEMENT USES RULES OF THUMB

F  WORKERS ABUSE MANAGEMENT TRUST

e NATURAL SOLDIERING -- TAKING IT EASY

e SYSTEMATIC SOLDIERING -- PEER PRESSURE TO PERFORM TO AN UNWRITTEN NORM WHICH IS LOWER THAN THE WRITTEN ONE

F  WORKERS CANNOT DEVELOP THE SCIENTIFIC WAY OF DOING THEIR JOBS

THE RABBLE HYPOTHESIS
Ø  SOCIETY CONSISTS OF A HORDE OF UNORGANIZED INDIVIDUALS
Ø  EVERY INDIVIDUAL ACTS IN A MANNER CALCULATED TO SECURE HIS/HER SELF INTEREST
Ø  EVERY INDIVIDUAL THINKS LOGICALLY, TO THE BEST OF HIS/HER ABILITY, IN THE SERVICE OF THIS AIM
TAYLORISM
Ø  SCIENCE, NOT A RULE OF THUMB
Ø  HARMONY, NOT DISCORD
Ø  COOPERATION, NOT INDIVIDUALISM
Ø  MAXIMUM OUTPUT, NOT SOLDIERING
Ø  THE DEVELOPMENT OF EACH WORKER TO THE WORKER’S MAXIMUM PHYSICAL CAPABILITY

SCIENTIFIC MANAGEMENT

Ø  DIVORCE PLANNING AND EXECUTION – CENTRALIZED PLANNING
Ø  SYSTEMATIC ANALYSIS OF EACH DISTINCT OPERATION
Ø  DETAILED INSTRUCTION AND SUPERVISION
Ø  UNCOUPLE “DIRECT” AND “INDIRECT” WORK
Ø  RECRUIT MENTALLY FIT MEN
Ø  FUNCTIONAL MANAGEMENT/FOREMANSHIP:
ü  SETTING-UP BOSS
ü  SPEED BOSS
ü  QUALITY INSPECTOR
ü  REPAIR BOSS


HOW TO READ TAYLOR

Ø  SM IS A PHILOSOPHY AND A SET OF PRINCIPLES

Ø  SM RENDERS WORKERS CONTROLLABLE, MANAGEABLE, REPLACEABLE

Ø  SM BUREAUCRATIZES THE STRUCTURE OF CONTROL, BUT DOES NOT DO THE SAME TO THE EMPLOYMENT RELATIONSHIP

Ø  SM RECOGNIZES THE PROBLEMS OF COOPERATION, GAINING WORKER CONSENT, AND DEVELOPING SHARED UNDERSTANDINGS

Ø  SM EMPHASIZES A PEACEFUL COEXISTENCE BETWEEN CAPITAL, MANAGEMENT, AND LABOR

Ø  TEAMWORK IS STRICTLY LIMITED

Ø  SM CAN BE IMPLEMENTED IN MORE THAN ONE WAY

TAYLORISM IN ACTION

Ø  HIERARCHICAL WORK SYSTEM
Ø  CONTINUOUS FLOW TECHNOLOGY
Ø  HIGH-VOLUME PRODUCTION
Ø  STANDARDIZED CONSUMER GOODS
Ø  UNIFORM MARKETS/CONSUMERS
Ø  WORKING CLASS CONSUMPTION
Ø  UNSKILLED PRODUCTION JOBS
Ø  SOCIALIZATION
Ø  NO LEARNING EXPERIENCE
Ø  LITTLE ON-THE-JOB TRAINING