PERSONAL INFORMATION,

Name / Ahmed Kamal Abdelaal Mohamed
Telephone / 00971567907515
E-mail /
Nationality / Egyptian
Date of birth / 04 September 1978
Emirates ID Num / 784-1978-4280246-0


PERSONAL SUMMARY

An outstanding individual who comes to you with a track record of driving results, improving inefficiencies and increasing sales. Key strengths ability to firstly develop strategies that increase market share, and secondly to be able to foster a competitive sales team environment. I can easily work in an environment of change, challenge and multiple deadlines. On a personal level, I have superb communication skills allow me to provide constructive feedback to sales staff in a positive way. As a true all-rounder, I have extensive experience of inspiring team members, responding to customer feedback, and monitoring competitor activity. At the moment I am looking for a suitable position with a company where top performer are respected, rewarded, and celebrated.

WORK EXPERIENCE:

KEY ACCOUNT EXECUTIVE (FMCG)

ARABIAN OASIS FOOD CO. (L.L.C.)

February 15, 2015- present

DUBAI- 04 3474367

DUTIES;

·  Identifies market potential by qualifying accounts.

·  Initiates sales process by scheduling appointments, making initial presentation, understanding account requirements.

·  Closes sales by building rapport with potential accounts.

·  Explaining product and service capabilities.

·  Overcoming objections,

·  Preparing contracts.

·  Expands sales in existing accounts by introducing new products and services.

·  Contribute information to market strategy by monitoring competitive product and reaction from accounts.

·  Accomplishes marketing and organization mission by completing related results as needed.

SALES SUPERVISOR - July 2014 – January 2016

SHT GENERAL TRADING (FMCG)

Al ManaraTower, Business Bay

Email:

Tel:+971 44343297

Duties;

§  Launching incentive programs to generate and increase sales.

§  Coordinating and supervising the day-to-day sales efforts of the team.

§  Assisting Account Executives in the preparation of proposals and presentations.

§  Training and coaching team members on selling techniques.

§  Setting examples for other staff in areas of personal character, commitment and work habits.

§  Reducing shrinkage by managing loss prevention techniques.

§  Leading, directing and motivating the sales team.

§  Gaining a thorough understanding of every customers’ need in order to offer them the best solution.

§  Presiding over weekly staff meetings.

§  Conducting real-time phone monitoring of staff.

§  Maintaining staff attendance and punctuality reports.

§  Promptly handling customer complaints.

§  Field training new sales representatives.

§  Monitoring and responding to changing service level requirements.

§  Maintaining accurate records of customer contracts.

§  Attending all company departmental and general meetings.

§  Completing all sales paperwork.

§  Recruiting sales representatives.

§  Carrying out staff performance reviews.

§  Addressing individual and group training needs.

Senior Sales Associate

August,2012- August 9th 2013

M.H Alshayaco.LLC

E-mail;

Website; www. Potterybarnkids.me

Duties:

·  Discuss research, service levels, and subscription pricing options.

·  Upgrade services to include other product offers.

·  Assist with transitioning new clients from salesperson to account manager.

·  Train clients on research service, methodology, reports, and company website.

·  Set up conference calls between clients and research staff.

·  Acquire and effectively communicate responses to client questions.

·  Work with Sales Manager and Marketing team to come up with new outbound marketing ideas

·  Provide input to team to help develop client programs.

·  Provide feedback from clients to assess possible refinements to existing products and the need for new products.

·  Maintain accurate customer database of industry contacts for mailings, reporting, and marketing programs

·  Consistently provide detailed updates on activities to Sales Manager.

Shift Supervisor

December 2010 to July2012

Global emirates services Co.LLC

P.o.box; 3916, Abu Dhabi United Arab Emirates

Tel; +971 26435985, fax; +97126435934

E-mail;

Website; www.damacholding,com

Duties,

·  Planning menus in consultation with chefs

·  Recruiting and training permanent and casual staff

·  Organizing, leading and motivating the catering team

·  Planning staff shifts and rotes

·  Ensuring health and safety regulations are strictly observed

·  Budgeting and establishing financial targets and forecasts

·  Monitoring the quality of the product and service provided

·  Maintaining stock levels and ordering new supplies as required

·  Interacting with customers if involved with front of house work

·  Liaising with suppliers and clients

·  Negotiating contracts with customers, assessing their requirements and ensuring they are satisfied with the service delivered (in contract catering)


Senior Sales Associate


The One Total Home Experience -

Villa Number 758 Alwasal RoadJumeirah 3

P.O. Box 50171 DubaiUnited Arab Emirates

Tel:+971 4-395-5889

Fax:+971 4-395-5778

Duties,

·  Assist the efforts of the store and all associates at the location.

·  Anticipate guest needs and respond promptly.

·  Maintain responsibility for overall financial performance of individual store.

·  Maintain solid communication and feedback relationship with store management.

·  Hold complete knowledge of and strictly abide by the company’s approach and systems (i.e. educational materials/systems)

·  Ensure interior and exterior of store is kept to company standards

·  Showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems.

·  Maintain team environment between associates.

·  Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required)

·  Protects sales associates and customers by providing a safe and clean environment.

·  Actively participate in the Grass Roots Marketing activities.

·  All other duties as assigned.

Assistant Restaurant Manager

March 2001 – August 2004

Kuwait Food Corporation - Jamal Abdul Naseer Street Sharjah, United Arab Emirates
Tel: +971 (4) 398 1200; Fax: +971 (6) 398 0027;
Email: ; Website: http://www.americana-group.com


Duties,

§  Delegate tasks effectively.

§  Coordinate the activities of the catering and kitchen staff.

§  Handle pressure in a fast paced commercial operation.

§  Keep customers happy.

§  Market the restaurant through publicity.

§  Manage a group of diverse staff who has different abilities.

§  Schedule staff working hours and times.

Senior Captain

August 1, 2000 – February 15, 2001
Hyatt Regency Taba Heights - 1191 Corniche El Nile, Cairo Egypt
Tel: +20 69 580 234; Fax: +20 69 580 235;
Email: ; Website: http://taba.regency.hyatt.com/

Duties,

·  Total charges for group functions, and prepare and present checks to group contacts for payment.

·  Ensure banquet rooms, coffee breaks are ready for service.

·  Ensure proper centerpieces are displayed on every table.

·  Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction.

·  Set tables according to type of event and service standards.

·  Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

·  Maintain cleanliness of work areas throughout the day.

·  Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

·  Welcome and acknowledge all guests according to company standards.

KEY SKILLS AND COMPETENCIES,
Professional,

§  Formulating pricing policies.

§  Experience of working in a business-to-business sales environment.

§  Carrying out assessments of individual and sales team performance.

§  Driving profitable sales growth.

§  Setting high standards of performance for self & others.

§  Negotiating contracts with vendors and third parties.

Personal,

§  Assertive, yet calm manner.

§  Flexible “can do” attitude.

Education and training;
1999 - 2000
Egyptian Hotel Association - 8, El Sad El Aly St. Dokki - Giza, Egypt
Tel.: (20-2) 748 84 68; Fax: (20-2) 760 89 56
Email:
Hospitality Course
1993 – 1996
El Mimori El Senqia
Civil Engineering
1990 – 1993
Ammar Abn yasser
Secondary Education
1984 – 1990
El Fairnous School
Primary Education
Driving License
Country Issued : UAE
Number: 857471
Category: Light Vehicle
Issue Date: 25/01/2005
Expiry Date: 29/01/2025
Reference:

Available on request.