Corporate Volunteers Phone Script Andguidelines

CORPORATE VOLUNTEERS—PHONE SCRIPT ANDGUIDELINES

CORPORATE VOLUNTEERS—PHONE SCRIPTcont.

CHOICE Give options so they feelinvolved
“Does that sound like something your organisation would be interested indoing?”
Adviseonavailablelocationsandshifttimes.Offertosendanemailwithallthedetails.
If they are still unsure about getting involved with Red Shield, offer to meet in person at their office or better still, offer them a tour of the corps to see the services you are already providing the community. Thiscouldopenupotheropportunitiesastheymayseethereareotheractivitiestheirorganisationcould become involved in such as painting, serving meals, packing ER parcels,gardening/landscaping...
COMMITMENT Confirm their choice and share your gratitude for theircommitment
“We really appreciate your involvement in Red Shield and very much look forward to sharing RedShield Appeal with you and yourteam”
CATAPULT Outline specifics—time, date and activity. Thankthem!
“So (contact), we’ll see you at (time and date) at (location). We will send you an email with all thedetails. Can I confirm your email is (contact’semail)?”
“Thank you once again, we are very much looking forward to seeing you on the (date). If you have any questions, please feel free to contact us—our details are in the email I will send shortly. Bye fornow!”

VOICEMAIL SCRIPTexample

Modify accordingly if you have engaged this organisationbefore.

“Hello! My name is (corps officer name) from Salvation Army Corps in (location/suburb). I’m contacting you today as I am wondering if you are interested in the opportunity to join us in May for this year’s Salva- tion Army Red Shield Appeal. I thought of (organisation name) as I believe we share the same values in helping our community (or other shared value you have identified) and I would appreciate a chance to catch up and discuss the possibility of your employees joining in on our biggest event of the year. It’s through partnerships with organisations like yours that we are able to continue our work in helping Aus- tralia’s most vulnerable. Our corporate partners report that joining in on the Red Shield Appeal is good for staff morale and team connectedness as they are actively making a difference. Please feel free to call me on (phone no.). I would love an opportunity to talk to you about the Red Shield Appeal or perhaps other ways we could unite our sharedvalues.

Thank you and I look forward to hearing from you soon. My number again is (phone no.) and my name is (corps officer name). Bye fornow.”