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POSITION DESCRIPTION: BG0145
POSITION:BAKERY ASSISTANT
REPORTS TO:BAKERY MANAGER
ROLE AND RESPONSIBILITIESIn this position you are the ‘face’ of the Bernardi Group. The Bakery Assistant is required to assist in baking speciality bread, rolls etc, replenishingthe Bakery department as well as providing our valued customers polite and friendly customer service. A key aspect of this role is the ability to work as a member of a team.
QUALIFICATION AND WORK SKILL REQUIREMENTS
- Recent relevant work experience
- Demonstrated understanding and willingness to provide excellence in customer service
- Demonstrated experience and or interest in speciality fresh foods
- Food safety certification
- Demonstrated attention to detail
- Willingness to complete Certificate III in Retail (Desirable)
PERSONAL ATTRIBUTES
TheBernardi Group’s vision, ‘Excellence in service and standards’ is supported by values.
A value is the belief that people have about what is right and wrong and what is most important in their life. This therefore controls their behaviour.
At work and while representing our organisation outside of work hours it is requested that you apply the following Bernardi Group organisational values:Responsiveness, Respect, Innovation, Commitment, Honesty (RRICH)
DUTIES AND RESPONSIBILITIES
Duties will include but are not limited to:
- Undertake the departments procedures as per the Bernardi Group standard
- Effective communication with all key stakeholders including Directors, Managers, Team Members as well as Contractors and Suppliers
- Prepare bakery recipes according to procedure
- Provide customer service to our valued customers
- Assist our valued customers with product selection as required
- Stock , replenish and rotate bakery shelves and displays
- Assist in the timely and efficient break down of loads as they are delivered ensuring that there is not too much stock on the shop floor at one time
- Receive Bakery deliveries, ensuring order and invoice accuracy
- Assist in undertaking stock takes
- Cleaning duties on a continuous basis
- Other duties, as required, as directed
WORK HEALTH AND SAFETY
As per the Work Health and Safety Act 2012 all employees of the Bernardi Grouphave the following duties and responsibilities:
- Take care of your own reasonable of your own health and safety
- Take reasonable care so that our conduct does not adversely affect others
- Comply with instructions
- Co-operate with notified policies and procedures
- Notify Supervisor/Manager of any work health and safety issues you become aware of
BUSINESS EXCELLENCE FRAMEWORK
The Bernardi Group has implemented the Business Excellence Framework (BEF) to create an environment of continuous improvement. The BEF is both leadership and management systems that are combined to ensure the Bernardi Group vision of, ‘Excellence in Service and Standards’
The BEF considers all factors that influence the performance of the Bernardi Group therefore the people, processes and services are considered together rather than independently. It is also recognised that people in the Bernardi Group work in a ‘system’ and not just in a ‘store’ or ‘supermarket’
KEY RESULT AREAS (KRA’S)
- Adhere to the Bernardi Group’s OHS policies, procedures and practices
- Food safety guidelines adhered to at all times
- All tasks undertaken as per the Bernardi Group policies and procedures
- Gain experience and qualifications/certifications as listed in selection criteria (see Page 1)
- Undertake all duties in line with the Bernardi Group vision of ‘Excellence in Service and Standards.’
CONDITIONS OF EMPLOYMENT
As per General Retail Industry Award
APPROVED Date
Store Manager
I understood and agree to the content of this Position Description and my letter of appointment. I will follow andundertake to meet the key accountabilities in an appropriate manner and to the best of my ability.
Employee Name
Employee Signature Date
______The Bernardi Group is committed to equal employment opportunity, fair treatment and non-discrimination for all existing and future employees. Page 1 of 2