The Council Is Interested to Know Why Employees Leave Their Jobs and As a Result

LEAVERS QUESTIONNAIRE

The Council is interested to know why employees leave their jobs and as a result

the information you provide in this questionnaire is extremely valuable to us.

The information provided will enable the Council to consider possible changesto working conditions, terms and conditions, benefits, internal processes andthose issues that are specific to your Section or Department. It will alsoprovide important information regarding staff turnover.

The information you provide is confidential and any operational recommendations

or areas of concern will only be seen by those people who will be able to actupon the information or suggestions provided.

Your personal details will not be supplied with the information used bymanagers unless you give permission for us to do so at the endofthis questionnaire.

Please note that any responses to the questions below will not affect any re-application to work for the Authority again.

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NOTES FOR INTERVIEWERS:

Please allow leavers a few minutes to complete the questionnaire before discussing the points raised from it.

Post interview please send the completed questionnaire to the appropriate HR person in the relevant department. They are as follows:

Adult Social Services

Children & Young Peoples Services

Corporate Services

Regeneration

Technical Services

Finance

CURRENT JOB DETAILS

Name / Department
Post / Section
Date of Leaving / Grade/Salary
Length of WMBC Service / In Present Post

PERSONAL DETAILS (Please circle appropriate answer)

Full Time / Part Time / Job Share

Permanent / Temporary

Male / Female

Age: 16-24 / 25-34 / 35-44 / 45-54 / 55-64 / 65 +

Ethnic Origin (choose one section from a to e, then tick the appropriate box to indicate your cultural background):
a. White
British
Irish
Any other White background
b. Mixed
White & Black Caribbean
White & Black African
White & Asian
Any other Mixed background
c. Asian or Asian British
Indian
Bangladeshi
Pakistani
Any other Asian background
d. Black or Black British
Caribbean
African
Any other Black background
e. Chinese or other ethnic group
Chinese
Any other
Do you consider yourself to have a disability?
Yes
No

I am happy for my personal details to be supplied with the information provided

I would like my personal details to remain confidential

PART A

Why are you leaving?

(Where more than one box is ticked, please indicate your main reason for leaving by marking it number 1):

Promotion (more money and responsibility)

Increase in salary

Improved benefits package

Career Change

Better Career Prospects

Difficult Working Relationships

Improved/Better Conditions of Service

Opportunity to study for a professional qualification

Better Working Conditions

Being Bullied or Harassed

Other reasons

Relocation/Position closer to home

Caring responsibilities

Not returning to work following maternity leave

Unsatisfactory Probation

End of Temporary Contract

Personal Reasons

Redundancy

Retirement 

Moving out of the area

Career Break

Illness/Poor Health

Other reason (please state) ______

Where are you going NOW? (Please tick the appropriate box)

Another job in a different department

Another job in a different Local Authority

A similar job in the Public Sector

To the Private Sector

Self Employment

Further Education

Resignation but no job to go to

Other Destination 

Please tell us who your new employer is, the department you will be working in and what your new position is: …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

PART B

PERSONAL VIEWS

We would appreciate it if you would answer ALL of the questions below. However, if you do not wish to answer any specific questions, please leave them blank.

What did you enjoy most about your job?

Colleagues

Salary

Work/tasks

Hours/pattern of work

Working Conditions

N/A

Other, please specify…………………………………………..

What did you least enjoy about your job?

Colleagues

Salary

Work/tasks

Hours/pattern of work

Working Conditions

N/A

Other, please specify…………………………………………..

How would you rate the opportunities for career progression and development at WMBC?

Poor

Satisfactory

Good

Excellent

Comments:……………………………………………………………………………………………………………………………………………………

How would you rate the training and development you have received?

Poor

Satisfactory

Good

Excellent 

Please name one training course that you have found useful ……………………..

……………………………………………………………………………………………..

Please name one training course that you think needs to be improved……………

……………………………………………………………………………………………..

Are you booked onto any outstanding training courses? If yes, please give details.

Yes Course and date______

No 

Have you received an annualKey Issues Exchange (KIE) meeting (i.e. after your probationary period and thereafter annually)?

Yes

No If no please go straight to question 8.

How would you rate the Council’s Key Issues Exchange process based on your own experience?

Poor

Satisfactory

Good

Excellent

Comments: ……………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………………

How would you rate each of the following:

PoorSatisfactoryGoodExcellentN/A

Salary/hourly rate  

Bonus  

Benefits  

Working Conditions  

Health and Safety  

Comments: ……………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………………

How would you describe your workload?

Not enough work

Too much work 

About right

Have any areas of your job or tasks changed since your appointment?

Yes 

No 

Please say what has changed……………………………………………………………......

………………………………………………………………………………………………………………..

How would you describe the morale within your department?

Poor

Satisfactory

Good

Excellent

Comments/reasons why: ……………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………………

………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………

How would you rate the following skills of your Manager:

PoorSatisfactoryGoodExcellentN/A

Communication     

Relationships     

Skills/Knowledge     

Support/Mentoring     

Comments: ……………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………………

Do you think the Council has a good reputation as an employer?

Yes

No

Would you recommend Wirral MBC to others as an employer?

Yes

No

Please explain why?………………………......

……………………………………………………………………………………………………………..

15. How would you rate communication in a) your own section and b) across the council?

Poor

Satisfactory

Good

Excellent

Comments: ……………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………………………………

How do you feel communication could be improved in both a and b?.

…………………………………………………………………………………………………………………..

17. If you could change one thing about the Council, what would it be and how would you

go about it?......

……………………………………………………………………………………………………………………

18. Are there any other comments you wish to make about your employment with WMBC?......

…………………………………………………………………………………………………………………….

Interview Conducted By: …………………………………… Post Title: ………………… Date:……………..

LEAVERS QUESTIONNAIRE1/7