Trauma-Informed Care Initiative Team Meeting

October 19, 2017

Attendance: Joyce Starr, Kraig Knudsen, Kim Kehl, Craig Smith, Amanda Billegas, Takara Nunn, Deb Duris, Cathy Zwyer, Nachel Church, Cleveland Quinn, Jori Wilson-Crittenden, Jim Meador, Eric Decker

Updates

Action Item Status report

Action item

Next meeting date: November 16, 2017, 10:00 am

Action / Responsible / Status
Secure additional committee members/representative disciplines
  • Nachel to reach out to Officer Johnson – would bring a valuable perspective (Departure of Jim Meador)
/ Shanna Taylor
Nachael Church / In process
Secure 3rd shift participation/representation
  • Prentice Griswald; Lavette Kamfolt
/ Eric Decker and Tanna Ditch / Added to distribution list
Develop possible branding ideas and signage/posters
  • Liz Earley will coordinate to develop possible logo with patient
  • Banners – proposal to be developed by Cleveland and Shanna; Shanna do conduct risk survey
/ Jori Wilson-Crittenden and Liz Earley / In process
Logo in process
Update display case and TIC Board; unit posters
  • Include Committee names and emails in bubbles, posters
/ Craig Smith, Liz Earley, Amanda Billegas / In process
Promote TIC Committee; Committee picture; name tag identification / Amanda and TIC Committee / In process
Organizational Assessment – quantitative and qualitative / Kraig Knudsen and Cleveland Guinn; Craig Smith; Nachael Church / In process
Redesign of future TPW classes / Nachael Church / Parking Lot
Patient voice newsletter
  • Patient participation starting at next meeting; more patient participation; take meeting to the units to facilitate patient participation
  • 500 patients always get to pilot
  • How do we get additional unit representation?
  • Patients interested on 200, 400 and 500
  • NOPH staff newsletter
  • Beth Ligman will provide rough draft for next meeting
/ Amanda, Beth and Shanna Taylor / In process
Implementation plan format / Joyce, Kim, Shanna and Deb

Organizational Assessment

  • Update
  • Selected 32 question survey
  • Boxes returning surveys are being worked on
  • Trauma-Informed Approach Self-Assessment
  • Attitudes Related to Trauma-Informed Care Scale
  • Survey results will be presented to focus groups – deeper drive
  • Address what are some solutions that can address the issues – what are the most important; for use in the strategic plan;
  • Needs to be inclusive; TIC Committee needs to provide input into makeup of focus groups – Unit focus groups
  • Unit base groups
  • Support focus groups
  • Administration groups
  • General issues will occur that a wide focus group should occur
  • Results will be given to administration with volunteers from these groups with purpose of moving united with change
  • PR to move the survey out
  • Survey available with electronic version – individual preference
  • 20 mins to complete; rotating staff off unit into canteen to complete for each shift; faster process
  • 8am – 10 am first shift;
  • 3 pm – 5 pm second shift
  • 12 am – 2 am third shift – Craig to identify staff to cover third shift completing survey
  • Explore flex time to cover third shift to complete survey
  • Cleveland could serve as back up
  • Leadership to relieve staff on the units
  • Snacks provided through ERC
  • Start Monday - DELAYED
  • Joyce to draft email from Doug, release time to complete confidential
  • Establish email account for Nachel and Craig to manage surveys coming back; used for future planning; announcement from TIC Committee; TIC Committee picture and names
  • Craig and Nachel to send out the survey

Implementation Plan– what do we want to accomplish?

  • Review previous plans
  • Revisions/additions
  • Timeframe
  • Purpose – create a trauma responsive trauma responsive NOPH community
  • Goal: within 18 months become a TIC facility including patients, staff, families, providers, and other stakeholders
  • Six-month goal
  • Complete and analyze survey
  • Conduct focus groups
  • Newsletter(s)
  • What is the message – how are you going to help me?
  • What do we do now?
  • How do we support patients with trauma histories– refer to appropriate service
  • How do we support staff with trauma histories or who have experienced recent/work related trauma -refer to resources (EAP, central office, HR)
  • Establish framework for triaging
  • Revisit ASAP – Assaulted Staff Assist Program
  • Work in progress – under leadership of Deb
  • Update staff
  • Revamp/reenergize sounding board

What are we currently gathering for data?

  • Discussion
  • Measures/outcomes

Next meeting – trauma definition discussion - DISCUSSION

  • Include JCHAO

What are the specific process improvements that need to be made now? - DISCUSSION

  • Lalita Jambhale
  • Kyle Hurst