CITY OF GREATER GEELONG
MUNICIPAL EMERGENCY MANAGEMENT PLAN
PART 4 EMERGENCY RESPONSE OPERATIONS: 2011 - 2014
Contents
Part 4 Emergency Response Operations Page
Amendment Summary 4-4
4.1 Command, Control, Co-ordination 4-6
4.2 Principal Role of (Police) Emergency Response Co-ordinators (All Levels) 4-6
4.2.1 Police Field Emergency Response Co-ordinator 4-6
4.2.2 Police Municipal Emergency Response Co-ordinator (MERC) 4-6
4.2.3 Police Regional Emergency Response Co-ordinator (RERC) 4-7
4.3 Area – of – Operations / Regional Operations Controller 4-7
4.4 Incident Controllers 4-7
4.5 Emergency Management Team (Incident Control Level) 4-8
4.6 Management of Council Operations 4-8
4.6.1 Response Preparedness 4-8
4.6.2 Contact Arrangements – MEM/MERO/MRM 4-9
4.6.3 Response Operations 4-9
4.6.3.1 Resource Supplementation 4-10
4.6.3.2 Activation Protocol – Council Resources 4-11
4.6.3.3 AHES Contact Telephone Book 4-13
4.6.3.4 Equipment Schedules 4-13
4.6.3.5 Transport – Community & Private Buses 4-13
4.6.3.6 Council Fuel Supplies 4-14
4.7 Catering Arrangements 4-14
4.8 Relocation/Evacuation Coordination 4-14
4.8.1 NRIS Box Storage Locations 4-15
4.8.2 Neighbourhood Safer Places & NSPs Plan 4-16
4.8.2 Township Protection Plans (Community Information Guides) 4-16
4.8.3 Vulnerable People 4-17
4.8.4 Single Incident Response Protocol 4-17
4.8.5 Obtaining Current Population Data 4-17
4.9 Declaration of an Emergency Area 4-17
4.10 Municipal Emergency Coordination Centre 4-18
4.10.1 Activating MECC 4-18
4.10.2 MECC Rosters 4-19
Contents cont’d
4.10.3 MECC Administrative Support 4-19
4.11 Event Specific Arrangements – Bushfires 4-20
4.11.1 MECC Preparedness Arrangements 4-20
4.11.2 MECC Activation Trigger 4-20
4.11.3 Declaration of an Emergency Area associated with Bushfires 4-20
4.11.4 Sources of Information 4-21
4.11.5 Link between MECC and CFA Incident Control Centre 4-21
4.11.6 Link between MECC and Regional Emergency Response
Coordination Centre 4-21
4.11.7 Warning the Community 4-21
4.11.8 Traffic Management 4-22
4.11.8.1 Road Closures Associated with Bushfire 4-22
4.11.8.2 Closure of Arterial Road Network 4-22
4.11.8.3 Notification Protocol for Bushfires – Road Closures 4-22
4.11.8.4 Removal of Burnt Out Cars from Road Reserves 4-23
4.11.9 Spare 4-24
4.11.10 Essential Water Replacement During/After Fires 4-24
4.11.11 Relocation of Farm Stock 4-24
4.11.12 Downed Power Lines 4-25
4.11.13 Council Operations Sub-Plan 4-25
4.12 Event Specific Arrangements – Floods 4-26
4.12.1 MECC Activation Triggers 4-26
4.12.2 Flood Warning Networks 4-26
4.12.2.1 Flood Levels 4-26
4.12.3 Warning the Community 4-32
4.12.4 Council & VICSES Sandbag Stockpiles 4-33
4.12.5 Flood Prone Areas 4-34
4.12.6 Traffic Management 4-34
4.12.7 Relocation of Farm Stock 4-35
4.12.7.1 Emergency Relief Measures for Horses 4-36
4.12.8 Downed Power Lines 4-36
4.12.9 Dam Safety Emergencies 4-36
4.13 Event Specific Arrangements – Severe Weather 4-38
4.13.1 MECC Activation Triggers 4-38
Contents cont’d
4.13.1 Severe Weather Warnings 4-38
4.13.2 Warning the Community 4-38
4.13.3 Responding to Tree Requests 4-38
4.13.4 Downed Power Lines 4-38
4.13.5 Council Operations Sub-plan 4-39
4.14 Event Specific Arrangements – Heatwave 4-40
4.14.1 MECC Activation Trigger 4-40
4.14.2 Warning the Community 4-40
4.14.3 Council Operations Sub-plan 4-40
4.15 Resource and Capacity Mapping 4-41
4.15.1 Technical Advise/Support from Council 4-41
4.15.2 Technical Advise/Support from Emergency Services 4-41
4.15.3 Technical Advise/Support from Local Consultancy Firms 4-42
4.16 Helicopter Landings 4-42
4.16.1 Requests Made During or Associated with an Emergency 4-43
4.17 Links to Other Emergency Management Plans 4-43
4.18 Control, Support Agency Arrangements 4-44
4.18.1 Introduction 4-44
4.18.2 Control and Support Agencies 4-44
4.19 Aerial Imagery 4-48
4.20 Response/Recovery Handover 4-48
4.21 Initial Impact Assessment 4-48
4.22 Post – Operational Debriefing 4-54
AMMENDMENT SUMMARY – PART 4
RevisionNumber / Amendment Date / Change/ Reason for Change
2010-2014 / Nov 2010 / 1. s4.1 amended
2. s4.2 amended
3. s4.3 added
4. s4.4 added
5. s4.5 amended
6. s4.3.6.1 added
7. s4.3.6.2 figure updated
8. s4.3.6.5 information on shuttle busses added
9. s4.8.1 added
10. s4.8.2 added
11. s4.10 information on backup MECC added
12. s4.10.3 added
13. s4.11.1 amended
14. s4.11.2 updated
15. s4.11.8.3 added
16. s4.11.8.4 added
17. s4.11.11 added
18. s4.12.7 added
19. s4.14 added
20. s4.18.2 amended
21. s4.20 added
2011-2014 / Nov 2010 / 1. s4.11.8.2 minor rewording of clause
Feb 2011 / 1. s 4.11.8.3 & s 4.12.6 amended to reflect email advice from Police REMI
2. s4.5 amended to reflect amendment in EMMV
3. s4.9 amended to reflect new EMMV page reference
4. s4.11.3 amended to reflect new EMMV page reference
5. s4.12.1 standby MECC trigger for flood on Barwon River amended to 3.8m (based on Jan 2011 3.67m Flood on the Barwon River)
6. Table in s4.12.4 amended as VICSES no longer store sandbags at Council Operations Centres
7. s4.15.2 VicPol information added following email from REMI dated 18th Feb
May 2011 / 1. s4.11.5 MECC email address amended to comply with recommended ‘State’ format
Sept 2011 / 1. s 4.12 – new tables added for flooding on Hovells Creek, Lara
2. references to wildfire replaced with bushfire
3. s4.6.3.2 note added
4. s4.8 note added
5. s4.11.6 amended
6. s4.11.9, Access to Standpipes clause deleted
Nov 2011 / 1. s4.8.3 Vulnerable People/Facilities added
2. s4.11.8.3 Special Note added re VicRoads Traffic Control Centre
Sept 2012 / 1. s4.8.2 amended to include new name for TTPs
2. s 4.8.4 & Attachment A added & Red Cross State DO number amended to reflect new number as of Oct 15, 2012
3.s4.8.5 added
4. s4.10, contact details amended
5. New s4.19 added
Sept 2013 / 1. Page footer amended to reflect update date
2. Text boxes amended to reflect Floodsys drive
3. s4.5 updated to reflect new EMT Arrangements released in July 2013 + text box reference updated
4. Note 2, s4.6.3.2 p4-12 amended
5. Note added to s4.3.6.5, p4-14
6. s4.6.3.6, p4-14 on council fuel supplies added
7. s4.8, p4-14 amended to reflect 2012 EMMV update
8. s4.8.1 NRIS table on p4-15 added
9. Note added to s4.8.4, p4-17
10. s4.9, p 4-18 text box amended
11. s 4.11.3, p 4-21 reworded to match EMMV
12. s 4.11.8.1 textbox p 4-22 updated
13. s 4.11.8.3, p 4-22 reworded
14. s 4.11.11, p24 Showground information added to clause
15. s4.12.7.1on p4-36 added re Project Hope Horse Welfare Victoria
16. s 4.12.12.1 p4-26 & p4-30 added
17. s4.12.2.2, p4-32 added
18. s 4.12.3, p4-32 reworded to reflect the new Victorian Warning Protocol, version 2.0, July 2013
19. s4.12.3.1 Flood Warning Manual, p 4-32 added
20. s4.12.4, contacts updated Oct 2013
21. s 4.12.6, p 4-34 Special Note added
22. s4.12.6, p4-35 info on Show grounds added
23. 4.12.10, p4-36, ne section added on Dam Safety Emergencies
24. s 4.18.2, p44 Tables updated
25. s4.21 p4-48 Impact Assessment rewritten as per VicPol Guidelines Dec 2012
4.1 Command, Control and Co-ordination (ref VicSES email, 10th June 2010)
COMMAND
Refers to the direction of personnel and resources of an agency in the performance of that organisation’s role and tasks. Authority to command is established in legislation or by agreement within an agency. Command relates to agencies and operates vertically within an agency.
CONTROL
The overall direction of response activities in an emergency. Authority for control is established in legislation or in an emergency response plan, and carries with it the responsibility for tasking other agencies in accordance with the needs of the situation.
Control relates to situations and operates horizontally across agencies.
CO-ORDINATION (EMERGENCY RESPONSE)
The bringing together of agencies and resources to ensure effective response to and recovery from emergencies. In relation to response, coordination includes ensuring that effective control has been established.
4.2 PRINCIPAL ROLE OF (Police) EMERGENCY RESPONSE CO-ORDINATORS (All Levels) (ref VicSES email, 10th June 2010)
· Ensure that the appropriate control and support agencies are in attendance, or have been notified by the incident controller and are responding to an emergency.
· Ensure that effective control has been established by the control agency in responding to an emergency.
· In consultation with the incident controller, ensure an emergency management team has been formed.
· Ensure the effective co-ordination of resources and services having regard to the provision of section 13(2) of the Emergency Management Act 1986.
· Arrange for the provision of resources requested by control and support agencies.
· Ensure allocation of resources on a priority basis.
· In the event of uncertainty, determine which agency is to perform its statutory response role within the region or specified area, where more that one agency is empowered to perform that role.
· Ensure recovery agencies are in attendance, or have been notified by the incident controller of the emergency.
· Consider registration of persons evacuated or otherwise affected.
· Consider provision of relief needs to evacuees and agency personnel where necessary.
· In consultation with the control agency, consider the need for the declaration of an emergency area.
· Cooperate with all participating agencies and authorities.
4.2.1 FIELD EMERGENCY RESPONSE CO-ORDINATOR
This is usually the senior member of the Victoria Police present at the initial scene of an emergency. Primary duties listed in 4.2 (above).
4.2.2 MUNICIPAL EMERGENCY RESPONSE CO-ORDINATOR
The Officer- In-Charge of the Geelong Police Station or one of his deputies will undertake the role the Municipal Emergency Response Coordinator (MERC) for the City of Greater Geelong.
In addition to the roles listed under Section 4.2, undertake the following;
· Take on active role in planning at a local level including representation on the MEMPC.
During an emergency:
· Ensure that the Municipal Emergency Resource Officer is advised of the emergency and available to provide access to municipal resources as required.
· Ensure the Municipal Emergency Resource Officer is receiving information as appropriate.
· Attend at the Municipal Emergency Co-ordination Centre, if activated.
· Advise the Regional Emergency Response Coordinator regarding emergencies which have the potential to require supplementary resources from outside the municipal district.
Any Control Agency requiring municipal resources will request that support through the MERC who will pass on all the requirements to the MERO. Refer to figure on p4-12.
4.2.3 REGIONAL EMERGENCY RESPONSE COORDINATOR
In addition to the roles listed under Section 4.2, the response roles, responsibilities and duties of the (Police) Regional Emergency Response Coordinator are:
· Responsible to the State Emergency Response Coordinator for the effective co-ordination of resources or services within the emergency response region, having regard to the provisions of section 13 (2) of the Emergency Management Act 1986.
· In an emergency, arrange to provide regional resources requested by a Municipal Emergency Response Coordinator, to response of recovery agencies.
· In circumstances where requested resources are not available within the region, to request the resource through the State Emergency Response Coordinator
· Monitor the provision of emergency relief and supply.
4.3 Area-of-Operations / Regional Operations Controller
The response roles, responsibilities and duties of the Area-of-Operations Controller are outlined in the reference identified below:
4.4 Incident Controllers
The response roles, responsibilities and duties of the Incident Controllers are outlined in the reference identified below:
Some of the principal responsibilities include:
· Strategies to provide community information and community warnings – if required
· Ensuring timely information and warnings are provided to the community and support agencies
· Facilitating media management
· Ensuring that relief coordination agency is engaged in the EMT and that a decision is made as to when relief services should be established
4.5 Emergency Management Team. (Incident Control level)
The Emergency Management Team a collaborative forum where agencies with a diverse range of responsibilities during emergencies identify and discuss the likely consequences of an emergency and assist the Incident Controller to establish priorities and plan a ‘whole-of-government’ approach to its management
The Chair of the EMT is the Incident Controller or a nominated Deputy Controller
The Emergency Management Team consists of;
· Incident Controller.
· Support agency commanders (or their representatives).
· Health Commander (functional commander of supporting health agencies)
· Recovery Commander (if appointed) or the recovery coordinator (or representative)
· Emergency Response Coordinator (or representative)
· Other specialist persons as required.
4.6 Management of Council Operations
Council has developed Operations Plans that provides an overview as to how Council will respond to a number of incident types. These operations plans summarise key data and actions that the MERO may need to take. These plans differ to sub-plans as sub-plans detail arrangements for various agencies for a particular event type.
An index of these sub-plans & operations plans is included in Appendix J.
4.6.1 Response Preparedness
Preparedness involves the establishment of event management structures, the development of systems and the testing / evaluation of organizations of their capacity to effectively perform their allocated tasks. Council’s Municipal Emergency Management Plan is the public component that outlines the management arrangements for incidents.
The Plan and all supporting documentation sits ready to be called upon for any incident.
4.6.2 Contact Arrangements – MEM, MERO and MRM
a) During Business or Outside Business Hours
If there is a need to contact the MEM, MERO, MRM, PHEC, use Part 10 of MEMPlan
4.6.3 Response Operations
Typical Response Tasks
Various response activities take place during an event. Responsibility of these tasks fall to various organizations/individuals. Refer to the following table for a guide to some of these tasks.
Most Common Response Tasks & Responsibilities
RESPONSIBILITYMAIN TASKS / MUNICIPAL LEVEL / REGIONAL LEVEL
Erect barriers and/or road signs on closed roads and highways / City of Greater Geelong & VicRoads
Police, VICSES / VicRoads other Municipalities
Police, VICSES
Evacuation/Relocation / Police in consultation with Control Agency and City of Greater Geelong / Police in consultation with Control Agency and municipalities involved
Managing Relief/Recovery Centres / City of Greater Geelong via MRM / Police & VICSES/DHS
Rescue / Police & VICSES / Police & VICSES
Advice on drainage & pumping (for flood event) & other specialist advice / City of Greater Geelong / Municipalities
General assistance to the public eg sandbagging, lifting furniture, etc. – subject to availability of people and resources at the time (for flood event) / VICSES Local Units & City of Greater Geelong / VICSES/Councils
Media releases – agencies own area of responsibility only. / Control Agency, Police,
City of Greater Geelong (on council activities/reputation and recovery operations only) / Control Agency & Police
Animal Management / Council Animal M’ment Coordinator
Supply of physical resources / City of Greater Geelong / Police RERC
RESPONSIBILITY
MAIN TASKS cont’d / MUNICIPAL LEVEL / REGIONAL LEVEL
Provision of specialist information (GIS, Resident property data) / City of Greater Geelong
Activating the MECC / MERC / RERC
Sourcing & coordinating physical resources from Council / MERO / Relevant MERO
Gathering and Disseminating Information / Incident Controller / Regional Controller
Community Warnings / Control Agency/Police / Control Agency/Police RERC
Catering for Response Crews
· Council Crews
· Other Agencies
· MECC and/or ERC(s) / Council via MRM
Council via MERC, BUT only after an agencies own arrangement has been exhausted.
Council MRM / Council (CoGG crews only, unless otherwise agreed to by MERO’s) via MRM
Council via MERC, BUT only after an agencies own arrangement has been exhausted.
4.6.3.1 Resource Supplementation (ref VicSES email, 10th June 2010)