EXEMPLAR -11- NC(V)

NEW VENTURE CREATION
NQF LEVEL 3

2008

(3011032)

(X-Paper)

09:00 – 12:00

EXEMPLAR

This question paper consists of 10 pages and a 1-page answer sheet.

TIME: 2½ HOURS
MARKS: 150
______
NOTE: / If you answer more than the required number of questions, only the required number of questions will be marked. All work you do not want to be marked, must be clearly crossed out.

INSTRUCTIONS AND INFORMATION

1.
2.
3.
4. / Answer ALL the questions in SECTION A and only FOUR questions in SECTION B.
Read ALL the questions carefully.
Number the answers correctly according to the numbering system used in this question paper.
Write neatly and legibly.

SECTION A

Answer ALL questions in this section on the attached ANSWER SHEET.

QUESTION 1

1.1 / Various possible options are provided as answers to the following questions. Choose the answer and write only the letter (A - D) next to the question number (1.1.1 - 1.1.10) on the attached ANSWER SHEET, for example 1.1.11 A.
1.1.1 / One of the following is not an example of internal stakeholders of the Post Office:
A
B
C
D / Employees
Trade Unions
Employers
Management
1.1.2 / The main function of the Human Resources Manager in a business venture is ...
A
B
C
D / to promote the business or products.
to make sure that production goes well.
to provide the financial statements.
to deal with all the recruitment, training and salaries of the employees.
1.1.3 / For an organisation to run smoothly ... is needed and regarded as support functions.
A
B
C
D / finance
human resources
sales and marketing
all of the above-mentioned
1.1.4 / ... is classified as an example of primary sector activities.
A
B
C
D / Mining
Manufacturing
Services
All of the above-mentioned
1.1.5 / ... is/are not classified as the basic method to undertake a basic skills survey in a new venture.
A
B
C
D / Questionnaires
Observation
Application
Interviews
1.1.6 / A ... helps one to ensure that a new venture is not understaffed or overstaffed.
A
B
C
D / recruitment plan
developmental plan
personal development plan
training plan
1.1.7 / A/An ... clearly states what needs to be done to achieve the goals of the business.
A
B
C
D / action plan
business plan
recruitment plan
financial plan
1.1.8 / One of the advantages of leasing a business premises is that . . .
A
B
C
D / there is no ownership of the property.
the lessee must pay the rent each month.
it is not too expensive like when buying the property.
A and B only.
1.1.9 / ... refers to individuals who are directly involved in the business and will be financially rewarded for the contributions they make in the business.
A
B
C
D / External shareholders
Internal shareholders
Government
All of the above-mentioned
1.1.10 / ... describes transport and distribution networks.
A
B
C
D / Primary activities
Secondary activities
Tertiary activities
All of the above mentioned / (20)
1.2 / Indicate whether the following statements are TRUE or FALSE. Write only 'true' or 'false' next to the question number (1.2.1 - 1.2.5) on the attached ANSWER SHEET.
1.2.1
1.2.2
1.2.3 / The government is an example of external stakeholders in a private business.
For a team to achieve its goals and objectives the business strategies must be clear.
The duty of the managing director is to make decisions, delegate tasks and implement various projects in the business.
1.2.4
1.2.5 / Disciplinary procedures are a step by step process that guides employees on how to lodge a grievance correctly.
A current account is the same as the savings account. / (5)
[25]
QUESTION 2
2.1 / Choose the correct word(s) from those listed below to complete the sentences. Write only the word(s) next to the question number (2.1.1 - 2. 1.5) on the attached ANSWER SHEET.
organisation; department; interviews; skills survey; government; resources
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5 / ... involves asking people questions about the work they are involved in, to which they give verbal answers.
... is a method used to gather information about skills you would require.
A ... is a group of people who work together in a particular section of a large organisation.
A group or club that is formed for a particular purpose is called a/ an ...
For plans to be carried out businesses need the necessary ... / (5)
2.2 / Choose a word from COLUMN B that matches a description in COLUMN A. Write only the letter (A - K) next to the question number (2.2.1 – 2.2.10) on the attached ANSWER SHEET.
COLUMN A / COLUMN B
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.2.8
2.2.9
2.2.10 / One of the business functions of an organisation.
Businesses that deal with the country's natural resources.
... are similar to a personal bank account but the main difference is that the bank charges are calculated differently.
People who bought goods on credit from the business and owe the business money.
The way the business brands itself in the market and distinguishes itself from its competitors.
People to whom the business owes money.
Details about the work someone must do in an organisation.
Group of people all working together to achieve a common goal.
Ability to understand and work well with others.
The core business of a hotel is ... / A
B
C
D
E
F
G
H
I
J
K / Business bank accounts
Creditors
Human relations skills
Primary sector
Debtors
Team
Accommodation
Professional image
Human Resources
Job description
Catering Services
(20)
[25]
SECTION B
Answer only FOUR questions
The following case study pertains to QUESTION 3 and QUESTION 4. Read it carefully and answer the questions that follow:
The Department of Agriculture is doing well to empower women by honouring those in the agriculture industry. The national winners of the farmer's award, Makgoro Mannya and Wendy Ramokgopa, are the partners of the Ditubatse Business Enterprise Project.
They are specialising in farming mangoes and producing atchaar, which is sold throughout South Africa and also exported to Botswana, Europe and Madagascar. The company has employed 200 labourers, two (2) administrators, two (2) finance managers, one (1) marketing manager, one (1) human resource manager and two (2) production managers. Most workers in this organisation belong to the Farmer's Workers Union.
Mannya is the director and Ramokgopa is the deputy director of the project. They said one of the challenges they experienced was when the workers embarked on an illegal strike, demanding a 10% living wage. During this period the company faced a decline in production. Exports also suffered.
They also said that farming is hard work and people regard it as a man's job. They said to be successful in this business, hardwork, perseverance and commitment are the main factors needed. [Taken from: Pretoria News, 17 September 2007]
QUESTION 3
3.1 / What does the Ditubatse Business Enterprise Project produce? / (2)
3.2 / Identify at least TWO internal and external stakeholders of the Ditubatse Business Enterprise Project. / (4)
3.3 / Briefly explain the TWO important relationships that exist between the following stakeholders:
3.3.1
3.3.2 / Employees and Ditubatse Business Enterprise Project as an employer.
Ditubatse Business Enterprise Project, employees and the Trade Union. / (4)
(6)
3.4 / In your opinion do you think is it important for employees to join a union? Provide TWO reasons for your answer. / (4)
3.5 / Looking at the organisations below, mention the core business activity of each. Write only the answer next to the Organisationm, for example the core business activity of your College is Education and Training.
3.5.1
3.5.2
3.5.3
3.5.4
3.5.5 / Property business
Dairy farm
Toyota
The Post Office
SAA / (5)
[25]
QUESTION 4
4.1 / From the Ditubatse Business Entreprise project do you think Mannya and Ramokgopa as the partners in the business would be successful without their employees? Give TWO reasons for your answer. / (4)
4.2 / The human resource department is not a core department of the Ditubatse Business Enterprise Project, however it plays a critical role in the organisation. Briefly explain its THREE main functions. / (6)
4.3 / Identify FIVE different support functions identified in this business. / (5)
4.4 / The core business of the Ditubatse Business Enterprise Project is farming Mangoes. Thereafter they make atchaar with the mangoes. This would have been impossible if there were no workers in business.
Briefly identify and explain the relationship between a work team and the support units or personnel found in this business. / (5)
4.5 / Draw up the organogram of Ditubatse Business Entreprise. / (5)
[25]
QUESTION 5
The following case study pertains to QUESTION 5 and QUESTION 6, read it carefully and answer the questions that follow.
Lindi Ndaba is a young 22 year old lady. She has hair care diploma from Ekurhuleni West College (Tembisa Campus). She has been running a salon in a two roomed house in her mother's backyard. She does everything herself, because the business is only a year old.
She has R50 000 which she has saved over the years. She has identified a business opportunity in a new busy shopping mall called the Greenstone. As an inexperienced businesswoman, Lindi needs some advice on how to go about starting her new venture business.
5.1 / Lindi Ndaba would like to appoint new employees to assist in running her hair salon.
5.1.1 / List THREE employees that she would need in her business and briefly outline their roles. / (6)
5.1.2 / What knowledge, skills and training would each of the employees need in order for the business to run effectively and why? / (6)
5.2 / Briefly discuss the FOUR ways in which you could conduct a skills survey. / (8)
5.3 / List TWO costs of employing new employees in the business. / (4)
5.4 / Is it compulsory for all businesses to have a code of conduct? / (1)
[25]
QUESTION 6
6.1 / List FOUR important things Lindi must have when starting the hair salon. / (8)
6.2 / Because Lindi's business is still new, she has decided not to buy the premises but to lease it. Briefly discuss FOUR disadvantages of leasing the premises. / (8)
6.3 / If Lindi wants her customers to come to her business, she must have a professional image. Design the professional image she can use to attract customers. / (4)
6.4 / What type of the bank account would you suggest Lindi must have for her business? Motivate your answer. / (3)
6.5 / Briefly explain the meaning of the deadline for an activity. / (2)
[25]
QUESTION 7
7.1 / Starting a new venture is a risk because it needs a large amount of capital. Briefly explain FOUR risks involved in running a business. / (8)
7.2 / You want to open an FET College in a nearby township. List FIVE points you would include in the learners' code of conduct. / (10)
7.3 / Who will be the senior personnel of the FET college? / (2)
7.4 / List FOUR points that must be included in the most senior personnel's job description. / (4)
7.5 / Who are the target market in this business? / (1)
[25]
TOTAL: / 100



ANSWER SHEET / EXAMINATION NUMBER:

SECTION A

QUESTION 1

1.1 / 1.1.1 / 1.2 / 1.2.1
1.1.2 / 1.2.2
1.1.3 / 1.2.3
1.1.4 / 1.2.4
1.1.5 / 1.2.5
1.1.6 / (5 × 1) / (5)
1.1.7
1.1.8
1.1.9
1.1.10 / (10 × 2) / (20)
2.1 / 2.1.1 / 2.2 / 2.2.1
2.1.2 / 2.2.2
2.1.3 / 2.2.3
2.1.3 / 2.2.4
2.1.4 / 2.2.5
2.1.5 /
(5 × 1) / (5) / 2.2.6
2.2.7
2.2.8
2.2.9
2.2.10
(10 × 2) / (20)
TOTAL: / 50


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