Discovery 2: Working At a Small-to-Medium Business or ISPWVEIS 1644

This course provides an introduction to routing and remote access, addressing, and network services.Areas of study include the Internet and its uses, ISP support, planning a network upgrade, planning an addressing structure, configuring network devices, routing, ISP services, and ISP responsibilities. Students will demonstrate knowledge and technical expertise necessary to provide customer support to users of small-to-medium-sized networks and across a range of applications. Emphasis will be placed on personal and professional ethics, and students will explore a variety of career opportunities. Students will utilize problem-solving techniques and participate in laboratory activities to develop an understanding of course concepts, and teachers should provide each student with real world learning opportunities and instruction related to occupations in networking. Safety instruction is integrated into all activities. Students are encouraged to become active members of SkillsUSA for additional co-curricular opportunities that enhance student achievement, develop student leadership, and support experiential learning. The West Virginia Standards for 21st Century Learning include the following components: 21st Century Content Standards and 21st Century Learning Skills and Technology Tools. All West Virginia teachers are responsible for classroom instruction that integrates learning skills, technology tools, and content standards and objectives.

Grade 9-12

/ Discovery 2: Working At a Small-to-Medium Business or ISPWVEIS XXXX
Standard: 1 / The Internet and Its Uses
ET.S.WSMB.1 / Students will:
  • examine the Internet.
  • examine the function of ISPs.
  • examine the factors related to ISP connectivity.

Objectives / Students will
ET.O.WSMB.1.1 / examine the various ways that businesses are using the Internet.
ET.O.WSMB.1.2 / examine the importance of standards in the continuing growth of the Internet.
ET.O.WSMB.1.3 / examine the purpose of an Internet Service Provider (ISP) and the services that it offers.
ET.O.WSMB.1.4 / examine the hierarchical structure of the Internet.
ET.O.WSMB.1.5 / examine the purpose of the Point of Presence (POP) and the Internet Exchange Point (IXP).
ET.O.WSMB.1.6 / examine the types of devices used by the ISP to provide services.
ET.O.WSMB.1.7 / examine the importance of scalability in the ISP network.
ET.O.WSMB.1.8 / examine the roles and responsibilities of the various network support teams that work at an ISP.
Performance Descriptors (ET.PD.WSMB.1)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in the Internet and its uses. The student canexplain the various ways that businesses are using the Internet; research new and emerging standards in the continuing growth of the Internet; explain the purpose of an Internet Service Provider (ISP) and the services that it offers; explain the hierarchical structure of the Internet; explain the purpose of the Point of Presence (POP) and the Internet Exchange Point (IXP); use the types of devices used by the ISP to provide services; debate the importance of scalability in the ISP network; and explain the roles and responsibilities of the various network support teams that work at an ISP. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in the Internet and its uses. The student can examine the various ways that businesses are using the Internet; examine the importance of standards in the continuing growth of the Internet; examine the purpose of an Internet Service Provider (ISP) and the services that it offers; examine the hierarchical structure of the Internet; examine the purpose of the Point of Presence (POP) and the Internet Exchange Point (IXP); examine the types of devices used by the ISP to provide services; examine the importance of scalability in the ISP network; and examine the roles and responsibilities of the various network support teams that work at an ISP. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in the Internet and its uses. The student canlist the various ways that businesses are using the Internet; describe the importance of standards in the continuing growth of the Internet; define the purpose of an Internet Service Provider (ISP) and the services that it offers; describe the hierarchical structure of the Internet; definePoint of Presence (POP) andInternet Exchange Point (IXP); list the types of devices used by the ISP to provide services; define scalability as it relates to an ISP network; and describe the roles and responsibilities of the various network support teams that work at an ISP. Performance needs further development and supervision.
Standard: 2 / ISP Support
ET.S.WSMB.2 / Students will:
  • examine help desk operations.
  • describe the OSI model.
  • role play common help desk scenarios.

Objectives / Students will
ET.O.WSMB.2.1 / examine the various roles of help desk and installation technicians.
ET.O.WSMB.2.2 / examine the seven layers of the OSI model and how the OSI model is used in troubleshooting network issues.
ET.O.WSMB.2.3 / examine common tools and diagnostic procedures of help desk technicians.
ET.O.WSMB.2.4 / utilize on-site procedures to resolve issues.
Performance Descriptors (ET.PD.WSMB.2)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in ISP support. The student canexplain the various roles of help desk and installation technicians; compare and contrast the seven layers of the OSI model and how the OSI model is used in troubleshooting network issues; select appropriate tools and diagnostic procedures as help desk technicians; and evaluate on-site procedures to resolve issues. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in ISP support. The student can examine the various roles of help desk and installation technicians; examine the seven layers of the OSI model and how the OSI model is used in troubleshooting network issues; examine common tools and diagnostic procedures of help desk technicians; and utilize on-site procedures to resolve issues. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in ISP support. The student can define the various roles of help desk and installation technicians; identify the seven layers of the OSI model and how the OSI model is used in troubleshooting network issues; label common tools and diagnostic procedures of help desk technicians; and utilize on-site procedures to resolve issues with assistance. Performance needs further development and supervision.
Standard: 3 / Planning a Network Upgrade
ET.S.WSMB.3 / Students will:
  • examine common issues associated with network upgrades.
  • plan a network upgrade.
  • purchase and maintain equipment.

Objectives / Students will
ET.O.WSMB.3.1 / conduct a customer site survey.
ET.O.WSMB.3.2 / examine the importance of planning when beginning a network upgrade.
ET.O.WSMB.3.3 / consider physical topology considerations when upgrading a network.
ET.O.WSMB.3.4 / examine structured cabling.
ET.O.WSMB.3.5 / examine network configuration and interaction of network devices.
ET.O.WSMB.3.6 / examine other considerations when planning an upgrade.
Performance Descriptors (ET.PD.WSMB.3)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in planning a network upgrade. The student cananalyze a customer site survey; explain the importance of planning when beginning a network upgrade; recommend a physical topology when upgrading a network; evaluate structured cabling; research network configuration and interaction of network devices; and assess other considerations when planning an upgrade. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in planning a network upgrade. The student can conduct a customer site survey; examine the importance of planning when beginning a network upgrade; consider physical topology considerations when upgrading a network; examine structured cabling; examine network configuration and interaction of network devices; and examine other considerations when planning an upgrade. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in planning a network upgrade. The student candescribe the function of a customer site survey; describe the importance of planning when beginning a network upgrade; label physical topologies; recognize structured cabling; describe network configuration and interaction of network devices; and identify other considerations when planning an upgrade. Performance needs further development and supervision.
Standard: 4 / Planning the Addressing Structure
ET.S.WSMB.4 / Students will:
  • design an IP addressing scheme for a LAN.
  • explain the operation of NAT and PAT.

Objectives / Students will
ET.O.WSMB.4.1 / examineIP addressimplementation in a LAN.
ET.O.WSMB.4.2 / subnet a given network to allow for an efficient use of IP address space.
ET.O.WSMB.4.3 / examine the use of Network Address Translation (NAT) and Port Address Translation (PAT) are used in a network.
Performance Descriptors (ET.PD.WSMB.4)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in planning the addressing structure. The student can assessIP addressimplementation in a LAN; evaluate the subnetting of a given network to allow for an efficient use of IP address space; and explain the use of Network Address Translation (NAT) and Port Address Translation (PAT) are used in a network. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in planning the addressing structure. The student can examineIP addressimplementation in a LAN; subnet a given network to allow for an efficient use of IP address space; and examine the use of Network Address Translation (NAT) and Port Address Translation (PAT) are used in a network. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in planning the addressing structure. The student can define the functions ofIP addresses; subnet a given network to allow for an efficient use of IP address space with assistance; and describe the use of Network Address Translation (NAT) and Port Address Translation (PAT) are used in a network. Performance needs further development and supervision.
Standard: 5 / Configuring Network Devices
ET.S.WSMB.5 / Students will:
  • configure an ISR router.
  • configure a router using IOS CLI.
  • configure a switch.
  • connect a CPE to an ISP.

Objectives / Students will
ET.O.WSMB.5.1 / configure a router with an initial configuration.
ET.O.WSMB.5.2 / use SDM to configure an ISR with LAN connectivity, Internet connectivity, and NAT.
ET.O.WSMB.5.3 / configure a router for LAN connectivity, Internet connectivity, and NAT using the IOS CLI of the IOS software.
ET.O.WSMB.5.4 / configure a WAN connection from a customer premise to an ISP.
ET.O.WSMB.5.5 / setup and configure a stand-alone LAN switch.
Performance Descriptors (ET.PD.WSMB.5)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in configuring network devices. The student cantroubleshoot an initial router configuration; troubleshoot an ISR with LAN connectivity, Internet connectivity, and NAT; troubleshoot a router for LAN connectivity, Internet connectivity, and NAT; troubleshoot a WAN connection from a customer premise to an ISP; and troubleshoot a stand-alone LAN switch. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in configuring network devices. The student can configure a router with an initial configuration; use SDM to configure an ISR with LAN connectivity, Internet connectivity, and NAT; configure a router for LAN connectivity, Internet connectivity, and NAT using the IOS CLI of the IOS software; configure a WAN connection from a customer premise to an ISP; and setup and configure a stand-alone LAN switch. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in configuring network devices. The student can configure a router with an initial configuration with assistance; describe the use of SDM to configure an ISR with LAN connectivity, Internet connectivity, and NAT; configure a router for LAN connectivity, Internet connectivity, and NAT using the IOS CLI of the IOS software; configure a WAN connection from a customer premise to an ISP with assistance; and setup and configure a stand-alone LAN switch with assistance. Performance needs further development and supervision.
Standard: 6 / Routing
ET.S.WSMB.6 / Students will:
  • enable and verify interior routing protocols.
  • enable and verify external routing protocols.

Objectives / Students will
ET.O.WSMB.6.1 / examine the purpose and function of dynamic routing and the protocols used to implement it.
ET.O.WSMB.6.2 / configure RIP-v2 dynamic routing using the IOS.
ET.O.WSMB.6.3 / examine the use of exterior routing protocols across the Internet.
ET.O.WSMB.6.4 / enable BGP on a customer site router.
Performance Descriptors (ET.PD.WSMB.6)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in routing. The student can explain the purpose and function of dynamic routing and the protocols used to implement it; troubleshoot RIP-v2 dynamic routing using the IOS; explain the use of exterior routing protocols across the Internet; and troubleshoot BGP on a customer site router. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in routing. The student can examine the purpose and function of dynamic routing and the protocols used to implement it; configure RIP-v2 dynamic routing using the IOS; examine the use of exterior routing protocols across the Internet; and enable BGP on a customer site router. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in routing. The student can define the purpose and function of dynamic routing and the protocols used to implement it; configure RIP-v2 dynamic routing using the IOS with assistance; define the use of exterior routing protocols across the Internet; and enable BGP on a customer site router with assistance. Performance needs further development and supervision.
Standard: 7 / ISP Services
ET.S.WSMB.7 / Students will examine the common services and protocols provided by an ISP.
Objectives / Students will
ET.O.WSMB.7.1 / examine the networking services provided by an ISP.
ET.O.WSMB.7.2 / examine the protocols that support the network services provided by an ISP.
ET.O.WSMB.7.3 / examine the purpose, function, and hierarchical nature of the Domain Name System (DNS).
ET.O.WSMB.7.4 / examine common services and their protocols.
Performance Descriptors (ET.PD.WSMB.7)
Above Mastery / Mastery / Partial Mastery
The student demonstrates exceptional and exemplary performance with distinctive and sophisticated application of knowledge and skills that exceed the standard in ISP services. The student canexplain the networking services provided by an ISP; analyze the protocols that support the network services provided by an ISP; explain the purpose, function, and hierarchical nature of the Domain Name System (DNS); and troubleshoot common services and their protocols. The student can independently solve problems and is self-directed. / The student demonstrates competent and proficient performance and shows a thorough and effective application of knowledge and skills that meet the standard in ISP services. The student can examine the networking services provided by an ISP; examine the protocols that support the network services provided by an ISP; examine the purpose, function, and hierarchical nature of the Domain Name System (DNS); and enable common services and their protocols. Application of knowledge and skills is thorough and effective, and the student can work independently. / The student demonstrates basic but inconsistent performance of fundamental knowledge and skills characterized by errors and/or omissions in ISP services. The student canlist the networking services provided by an ISP; list the protocols that support the network services provided by an ISP; define the purpose, function, and hierarchical nature of the Domain Name System (DNS); and identify common services and their protocols. Performance needs further development and supervision.