DAVID R. SLOAN

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Lead Business Analyst

Business & Systems Analysis Application Development  Document Management

Results-achieving professional leader transforming technology into quantifiable solutions definitively impacting corporate goal achievement. Catalyst sharpening business processes through effective requirements gathering, scope management, and end-to-end project leadership, routinely surpassing expectations. Demonstrated ability to direct multiple domestic and international projects concurrently, including the largest automation project in AIG’s history. MS SharePoint Administrator also certified as an Agile project team member equally versed in Waterfall methodologies.

  • Agile Certified
  • Enterprise Content Management
  • Kofax Capture 10 Certified
  • User Acceptance Testing / Training
  • Global Systems
  • System Design
  • Content / Systems Migration
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  • Project Management
  • Kofax KTM 6 Certified
  • Platform Consolidation / Integration
  • Business Process Development
  • SDLC Experienced
  • Customer Relationship Management
  • Business Leadership

PROFESSIONAL EXPERIENCE

CHUBB Insurance, Philadelphia, PAJun 2016-Present

Lead Business Analyst

Supports the North American Document Fulfillment Division. Serves as Lead Document Migration Business Analyst for the global merger between Ace & Chubb Insurance.Analyzes varioussystems and document repositories in multiple concurrent strategic initiatives to achieve synergies through the enablement of the document management data base in FileNet.

  • Forecast resource and infrastructure allocations to migrate 345 million documents within time and budget scope.
  • Supportstage release system enhancements while strategically coordinating synchronous repository migrations.
  • Successfully mediating tense content management consolidation discussions between legacy Ace and legacy Chubb business units while maintaining corporate vision.
  • Selected to screen and interview Business Analysts, Project Managers and Technical Leads for open requisitions.
  • Owningadditional responsibilities as Project Manager, leveraging Agile methodologies to efficiently meet aggressive milestones in lieu of unfilled Project Manager requisition.
  • Perform gap analysis on functional and non-functional requirementsbetween 7 legacy / go-forward systems.
  • Tapped as lead analyst to deliver enhanced techniques, materials and logistics in the Training and UAT programs for Chubb’s global claims and underwriting document management application.
  • Administrating North America and legacy ECM migrations SharePoint sites for 2 separate teams.
  • Identified the need for and led group wide initiative for process & procedure improvement and standardization.

AIG, Berkeley Heights, NJ Jul 2013- Mar 2016

Senior Business Systems Analyst

Supported a global enterprise content management platform, supplying analysis components and requisites within established budgets through skilled scope and timeline management. Analyzed unique systems, crafting processes to facilitate integration with internally developed applications. Served as Lead Enterprise Content Management (ECM) Business Systems Analyst for the North American integration between the newest AIG claim system and a proprietary content viewing application. Supported global implementations in 54 countries.

  • Helped advance a work program accountable for the monthly delivery of 29M+ pages of content worldwide.
  • Supported implementations in five countries throughout North America, Europe, and Latin America.
  • Project-led the comprehensive development of a PEGA-based application used as a claims research portal for 26 lines of businesses, including A&H, Property & Casualty, SCG & Healthcare, Reinsurance and Excess Severity.
  • Supervised quality assurance, user acceptance testing, and regression testing.
  • Completed two professional certifications and wrote 12 business requirement documents and 90 change request documents, knowledgeably leveraging analysis and subject matter expertise on 15 distinct, large-scale initiatives.
  • Tapped as Lead Kofax Solutions Analyst for a cross-training program. Shadowed by three Business Analysts for six months. Completed weekly training sessions and project status reviews.

SCHOOL DISTRICT OF PHILADELPHIA, Philadelphia, PA Jan 2005- Jul 2013

Lead Teacher, Head of Science Department, Joseph C. Ferguson Academic Plus School

Certified to teachK-6 as well as middle school science, math, and social studies as a tenured teacher accountable for 120+ students in six separate sections comprised of grades 4-8. Taught such curriculum as Introduction to Biology, Earth and Space Science, Introduction to Physical Science, Chemistry, Geology, Physics, Algebra, World History, American History and College & Careers.

  • Experienced in implementing various learning methodologies and instructional programs.
  • Helmed the middle school science department, additionally serving as the IT district liaison.
  • Oversaw the Robotics Club, Chess Club, and Science Fair.

PHILLIES BASEBALL ACADEMY, Bryn Mawr, PA May 2003- July 2013

Operations Director (2011-2013)

Supervised daily operations, including 30 personnel, 210 campers at 10 sites, payroll, and on-site staffing. Completed safety reviews for each site. Managed the delivery quality of curriculum and instructional strategies. Facilitated the delivery of tours of Citizens Bank Park and visits by current and former Phillies coaches.

  • Engineered completion of performance reviews and team development.

Additional roles at the Phillies Baseball Academy include Academy Specialist (2009-2010), Support Specialist (2007-2008), Group Specialist (2005-2006), and Coach (2003-2004).

EDUCATION

Coursework, Master of Science in Education, Holy Family University, Newtown, PA

Bachelor of Science in Education/Elementary Education, West Chester University, West Chester, PA