JOB DESCRIPTION
Post title:IT Network Manager
Responsible to:Head of IT Department
Main purpose of the role:
- Responsible for helping with the maintenance of the College’s ICT and audio-visual equipment
- To deal with issues that occur
- To assist with the development and implementation of new projects
- Monitor and maintain the computer and AV equipment, servers and services provided by the IT Department
Key responsibilities:
- To resolve any technical issues that may occur with the IT hardware and software
- To install and configure new equipment
- To assist users with IT issues
- To help train colleagues in IT skills
- To create clear and concise documentation of IT network management processes
- To maintain our disaster recovery precautions (back-up, UPS, security)
- To ensure that legal obligations are adhered to (data protection, protection of minors)
- To assist the Head of IT in developing new strategies, ensuring we stay abreast of new technologies and challenges
- To cover for other members of the IT team when they are away
GENERAL
The College
Atlantic College is an international Sixth Form College, located at St Donat’s Castle in the Vale of Glamorgan. There are around 340 students and 75 staff.
The IT Facilities
We have a Windows 2003 Active Directory domain, with around 200 Windows XP PCs and laptops running RM Community Connect 3 management tools. Additionally, there are 20 Macs used by the Art and Music Departments and around 60 thin client terminals.
Email is handled by an Exchange 2003 server and filtered by Clearswift MIMESweeper. We have a 50MBit leased line internet connection. Our firewall is a Smoothwall appliance, and all network switches are Cisco. The network is divided into VLANs, and we use certificates issued by a RADIUS server to authenticate College computer access to the network.
There are various servers running departmental software. Server data is backed up to a disk array, and then archived to DLT tape.
The College is part-way through a programme of modernisation of its IT facilities, and over the next few years we will be installing a large number of thin client terminals, a College database and a SharePoint portal, along with a general expansion and refresh of the current stock of equipment.
The IT Team
The existing IT Team consists of three people: Head of IT and two network managers. The new post will be an additional network manager.
PERSON SPECIFICATION
Post title:IT Network Manager
Responsible to:Head of IT Department
Qualifications:
- Professional IT qualifications, such as MCP, MCSE, CCNA or other certified training would be advantageous but not essential.
Personal attributes
- Highly motivated individual, adaptable, able to work both on own initiative and as part of a small team
- Effective communicator to people with all levels of technical knowledge
- Conscientious and thorough
- Able to prioritise under pressure
Contractual Terms
Atlantic College is committed to the fair treatment of its staff, potential staff, students and other users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background.
Employment is subject to the receipt of satisfactory references, Criminal Records Bureau report, medical (if considered necessary), and a probationary period of six months.
The contractual terms will be agreed after interview. College support staff usually live off campus, work 35-hour weeks, have normal Bank Holidays and get 20 days holiday per year, rising to 25 days from 1 January 2011. In addition, there is a College closure period of approximately two weeks over the Christmas and New Year period.
The exact hours of the Network Manager will be agreed after interview. We try as far as possible to avoid evening and weekend work, but some flexibility in this regard will be required.
TERMS AND CONDITIONS
Appointment
This is a permanent full-time position and is subject to an initial six months probationary period. The normal retirement age is 65.
Probationary period and notice
During the probationary period, the period of notice will be two weeks by either party. Thereafter, it will be three months by either party.
Working hours
This is a salaried full-time post. For the purpose of employment legislation, the normal working hours are 09:00 – 17:00 hours, Monday to Friday. However, the successful candidate will need to be flexible in the actual hours worked, including the likelihood of weekends, to satisfactorily fulfil the job description.
Salary
Salary will be dependent on experience and qualifications, but is not likely to be less than £22,000 per annum.
Holiday entitlement
The holiday entitlement is 20 paid working days per year, rising to 25 days from 1 January 2011, plus all public holidays.
Pension
On completion of the probationary period, support staff may join the College’s Pension Scheme administered by the Pensions Trust. This is a defined contribution pension scheme – provided the employee contributed 5% of gross salary, the employer will contribute a further 10%.
Other benefits
A free daily lunch meal is provided in the College dining room.
Statutory checks
An offer of employment is conditional on the following:
- A satisfactory Criminal Records Bureau Disclosure
- Satisfactory references from your nominated referees
- A satisfactory reply to any other enquiries the College, in its discretion, considers it appropriate to make.
Paul Motte
Director of Operations
1
IT Network Manager
14 September 2010