Position Description:EMPLOYEE RELATIONS MANAGER
Grade:Non-Union Grade M-37
FLSA:Exempt
Date:January 2014
Nature and Variety of Work
To provideprincipal assistance to the Director of Human Resources in planning, implementing, organizing, supervising, managing and evaluating the City's Human Resourcesprograms, operations, functions and activities.
Supervision Received
Under the direction of the Director of Human Resources.
Essential Functions
•Assists the Director of Human Resources in the establishment of Department goals, objectives, priorities and allocation of resources.
•Acts for the Director of Human Resources in his/her absence.
•Supervises the Human Resources Specialist in managing and documenting employee leaves of absence and Workers’ Compensation claims, including ensuring accurate and timely reports are submitted, records and documents are properly maintained, and cases are managed in accordance with state and federal law.
•Advises and assists the Director of Human Resources in all phases of employee hiring, including recruitment, on-boarding, retention, classification,compensation and benefits.
•Investigates EEO, FLSA,illegalharassment, employee misconduct, grievances and ADA complaints as assigned; develops findings of fact and makes appropriate remedial recommendations to the Director.
•Coordinates position classification, job evaluation, and wage/salary studies for all City positions.
•Counsels and advises Department Heads, City officials, supervisors, and employees on the interpretation, applicationand maintaining compliance withCity Personnel Policies, Work Rules, Regulations,and Collective Bargaining Agreements.
•Monitors, investigates, reviews, verifies, adjusts and resolves City personnel actions, complaints, discipline, grievances and appeals.
•Supervises the Human Resources Specialist in monitoring the employee performance appraisal program; communicates with Department Heads and Managers when appraisals are due.
•Participates in the design, development, and administrationof the City's Performance Appraisal Program and implementation procedures.
•Provides accurate and timely responses and guidance to human resources and employee relations problems and inquiries received from employees.
•Prepares periodic reports on assigned projects and functional areas, including goal-setting, HR/MUNIS system, operations and implementation of best HR practicesAssists the Director of Human Resources and Department Heads in the development and updating of job descriptions.
•Assists the Director of Human Resources in all aspects of employeerelations and collective bargaining.
•Assists the Director of Human Resources in the development, administration and evaluation of the City’s Safety and Risk Management Program.
•Assists the Director of Human Resources with identifying and delivering staff development training and organizational development
•Ability to work productively and cooperatively with managers, supervisors, co-workers and the general public.
Other Functions
- Assiststhe Director in the formulation and execution of the Department's operating budget.
- Monitors the City's Personnel Policy and makes recommendations for amendments.
- Identifies and makes recommendations for operational areas requiring improvement.
- May serve as a member of the City’s Wellness Committee.
- AdministersHuman Resources programs, systems, best practices and activities as assigned.
- Performs human resources and employee/labor relations special studies, research, and surveys as assigned.
- Maintains accurate personnel records, documentation and confidentiality in the workplace.
- Performs other duties as assigned.
Skills, Knowledge and Experience
Bachelors Degree from an accredited college or university in Public Administration, Human Resources Management, Business, or a related academic field. A Master Degree is desirable. Seven (7) years of progressively responsible professional personnel experience, preferably in the public sector, three (3) years of which must have been in a supervisory or management capacity, with emphasis in recruitment, classification and compensation; or the equivalent in education, training, and experience that would provide the necessary knowledge, skills and abilities. Senior Professional Human Resources (SPHR) certification or PHR or a Certified Professional by IPMA is preferred.
•Knowledge of the principles and practices of business administration and their application to public sector management, particularly local government.
•Knowledge of the principles, practices, procedures, methods and legal issues pertaining to personnel and human resources management, including recruitment, on-boarding, classification, compensation and benefits.
•Knowledge of various federal and state laws, statutes and regulations specific to personnel and human resources management such as the EEO, FLSA, FMLA, Workers’ Compensation Act,ADA, HIPPA, labor relations/collective bargaining, etc.
•Knowledge of various federal, state, and local laws, City ordinances, and other applicable regulations, standards and requirements, as well as court and regulatory body decisions governing or relevant to human resources management and compliance.
•Knowledge and understanding of point factor job evaluation systems.
•Knowledge of budgeting and fiscal principles, practices, procedures and methods.
•Knowledge of municipal government and organizational development.
•Skill in organizing and managing functions and activities relating to the conduct of fact finding processes and resolution of grievances.
•Ability to plan, organize, develop and effectively administer programs and related activities to establish and enforce federal, state and City statutes, ordinances and regulations.
•Ability to plan, assign, direct, coordinate, review, and evaluate the work of subordinate staff engaged in the various professional, technical and administrative functions comprising employee relations and human resources management.
•Ability to identify problems and to initiate solutions and/or corrective measures.
•Proficiency in Microsoft Office software and the ability to learn and utilize associated HR software programs and applications, such as MUNIS.
•Ability to communicate effectively, both orally and in writing.
•Ability to establish and maintain effective working relationships with City officials, including the City Manager, Department Heads, City employees, union officials, attorneys, mediators
Physical Demands
This is light work performed in an office environment and requires no unusual physical demands. Visual acuity is required for reviewing and maintaining computer and written files, and for observing work being performed by contractors and/or vendors. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Manual dexterity to operate standard office computer and other equipment is required.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.