NCETM CPD Standard Team

Tribal

Kings Orchard

One Queen Street

BristolBS2 0HQ

T: 0117 311 5266

F: 0117 315 0427

E:

E:

Service Level Agreement for membership of the NCETM CPD Standard Subscription Scheme

Below is a Service Level Agreement (SLA) to cover the provision of support and assessment services relating to the National Centre for Excellence in the Teaching of Mathematics (NCETM) CPD Standard (CPD S) accreditation.These services are available to any provider of mathematics CPD, whether delivered via an individual consultant, primary/secondary school, 6thform college, teaching school alliance or maths hub, academy chain, federation, centre for excellence in teacher training, local authority, further education college, higher education institution, subject association, companyor other organisation, through membership of the NCETM CPD Standard subscription schemeand by return of a signed service level agreement(SLA) and payment of relevant fee.

We are committed to providing CPD Standardsupport and assessment services within this scheme at subscriptionrates thatcover the central administration costs of this national awardand fees that we payour accredited assessors, whilst keeping the annual charges to a level that we believe should proveaffordable for members coming from a wide range of CPD provider contexts and sizes and which reflect the benefits that CPD Standardaccreditation offers them.

The CPD Standard operates through a 3-year accreditation cycle and different services will be provided through the SLA over the course of this. Theseservices include initial assessment verification (IAV) (when required to gain a first CPD Standard), renewal verification (RV) every three years and aninterim support and review (ISAR) between each submission verification. Written feedback is provided after each IAV, RV and ISAR, together withregular e-newsletters and discounts on NCETM and Tribal publications and events. Although membership may be cancelled at any time by giving 3 months written notice, we do ask that you only apply to join the subscription scheme if you currently have a genuine intention tosustain your membership for a minimum of three years in order to ensure the overall subscription scheme remains financially viable and so is sustainable.

The SLA which follows is a legal contract that should be read carefully before it is signed and returned.‘The Annex’ outlines both the responsibilities of Tribal, acting on behalf of the NCETM, and of the individual Subscriber and the ‘Payment Schedule’.

Kind regards

NCETM CPD Standard Team

PLEASE SIGN AND RETURN YOURSIGNED SERVICE LEVEL AGREEMENT FAO:

NCETM CPD STANDARD TEAM, TRIBAL, KINGS ORCHARD, ONE QUEEN STREET, BRISTOL BS2 0HQ

This Service Level Agreement is made between:-

(1)TRIBAL EDUCATION LIMITED (company number 4163300) whose registered office is at Kings Orchard, One Queen Street, Bristol BS2 0HQ (“Tribal”) and

(2)Insert full name and address of the applicant CPD Provider:

1.The purpose of this Service Level Agreement is to set out the agreement reached between the parties as to their responsibilities and obligations to each other, details of which are contained in the Annex to this Service Level Agreement, in connection with the Subscription Service for the provision of support and assessment relating to the CPD Standard accreditation (“CPD S”), managed on behalf of the National Centre for Excellence in the Teaching of Mathematics (“NCETM”)by Tribal. The parties acknowledge that thisService Level Agreement does not restrict the agreement of any further terms which may be included in any future contract between them.

2.The parties agree to notify each other of all issues arising relating to the agreement reached between them, and neither party shall carry out negotiations in respect of delivery of the work which is the subject of this Service Level Agreement which will affect the other party without consent of the other.

3.This Service Level Agreement shall commence on 1stof month and year(applicant to insert as applicable)and shall continue until terminated in accordance with any of the following provisions:-

  1. Tribal terminates its management of the CPD Standard Subscription Service
  1. Either party terminates this agreement after giving 3 months’ writtennotice
  1. The CPD S award held lapses and/or the CPD S quality mark criteria are no longer being met.

4.Neither party shall incur any liability to the other in respect of complying with its obligations hereunder.

5.Each party will retain as confidential any information provided to it by the other party, save where Tribal reasonably requires to share such information with third parties (including without limitation the NCETM) in accordance with good industry practice and upon termination of this Memorandum, shall return all such information to the party owning such information without delay.

6.This Service Level Agreement shall be governed by and construed in all respects in accordance with English Law.

7.Any dispute between the parties shall be submitted to the exclusive jurisdiction of the English Courts.

Signed by designated CPD S Lead Contact

for and on behalf ofSubscriber ……………………………………………………………………......

PRINT CLEARLY NAME OF CPD S LEAD CONTACT …………………………………………......

PRINT CLEARLY NAME OF CPD PROVIDER/ORGANISATION…......

CPD PROVIDER CATEGORY (select one, delete those non-applicable) Individual Provider (1-2 trainers); Individual School (Primary);Registered Charity; Subject Association;  Organisation/Company (3-5 trainers); Individual School (Secondary); 6th Form College;  FE College; Organisation/Company (6-12 trainers); Teaching School Alliance/Maths Hub Lead School; Academy Chain; Federation; Local Authority (up to 100 schools);University/HE Institution; Local Authority (100+ schools); Organisation/Company (13+ trainers);

This Service Level Agreement wassigned on: ......

THE ANNEX

RESPONSIBILITIES

The parties acknowledge that the respective responsibilities set out in this Annex are those which, to their best of their knowledge and belief, each will carry out in relation to the Subscription Service. Tribal reserves the right to review these responsibilities, and the costs relating to them, annually, any such increase in cost to be reasonable and to reflect Tribal’s increased cost in delivery of the Services.

Tribal shall:

  • Submit an invoice for payment in advance of each 12 month subscription period
  • Provide an accredited “CPD S Assessor” to carry out the following services at the relevant stage during each 3-year period of a CPD S accreditation:
  • An interim support and review(ISAR) discussion(approximately 18 months after last accreditation)
  • A renewal assessment verification (RV) (on, or up to 3 months after, the ‘renewal due’ date recorded on Tribal’sawards database
  • Provide the “Subscriber” with a brief written summary of key findings following each RV/ISAR
  • All feedback, verbal or written, given by an assessor as part of support or assessment will be given in the context of their best understanding of the Subscriber and their personal experience. Any decisions made or action taken as a result of this feedback is the responsibility of the Subscriber’s management and neither Tribal nor any individual CPD Sassessor will accept any liability or benefit for the results of any such decisions or actions.
  • Provide regularelectronic updates on local and national NCETM CPD S news and events
  • Allow concessionary rates for NCETM, CPD S and selected Tribal publications and events
  • Process each “CPD S” award recommendation promptly, issuing the appropriate certificate(s) and electronic logo(s) free of charge
  • Provide email access to the member(s) of the CPD S national team responsible for managing the subscription service
  • Keep all information held about the Subscriber secure (Information regarding the administration, evidence base and outcomes of any support and review and assessment verifications will be held either electronically or in paper form by Tribal. Sight of this information can be requested by the Subscriber at any time by giving reasonable notice and covering the cost of any expense incurred in its transmission.

The Subscriber shall:

  • Pay to Tribal the subscription set for its CPD Provider category promptly at the start of each 12 month period of subscription to cover provision of services for the following 12 months, and give 3 months notice in writing of any intention to cancel a subscription.Failure to provide the specified period of notice will require a pro-rata payment in lieu of required notice;
  • Accept that no refund can be made for any unused entitlement during the balance of the year of cancellation;
  • Notify Tribal when any of the following circumstances occur
  • A change in the designated CPD S Lead Contact
  • There are any major changes in the structure or nature of the organisation and/or in the delivery of mathematics CPD that might prevent the Subscriber from continuing to meet the relevant criteria for CPD Standard accreditation
  • Any action is taken against the Subscriber which could be deemed to bring the NCETM and/or the CPD Standard quality standard into disrepute.

PAYMENT SCHEDULE

Inrespect of the above, Tribal will receive payment in line with the following annual subscription rates:

(a) CurrentCPD Standard Holderjoining oninitial establishment of the subscription scheme (i.e. before 31st December 2014)

  • Individual Provider (1-2 trainers): £195 annually
  • Individual School (Primary), Registered Charity, Subject Association, Organisation/Company (3-5 trainers): £205annually
  • Individual School (Secondary), 6th Form College, FE College, Organisation/Company (6-12 trainers): £235 annually
  • Teaching School Alliance/Maths Hub Lead School, Academy Chain, Federation,Centre for Excellence in Teacher Training, Local Authority (fewer than 100 schools):£265 annually
  • University/HE Institution, Local Authority (100+ schools), Organisation/Company (13+ trainers): £350 annually

(b) Current CPD Standard Holder joining thescheme 4 or more months after its initial establishment(i.e. after 1st January 2015)

  • Relevant annual subscription rate as aboveplusan administrative surcharge of£50

(c) NewCPD Standardapplicant(for an initial assessment verification (IAV) or re-application following the lapse of any previous CPD S award)

  • Individual Provider (1- 2 trainers): £300
  • Individual School (Primary), Registered Charity, Subject Association, Organisation/Company (3-5 trainers): £400
  • Individual School (Secondary), 6th Form College, FE College, Organisation/Company (6-12 trainers): £400
  • Teaching School Alliance/Maths Hub Lead School, Academy Chain, Federation, Centre for Excellence in Teacher Training, Local Authority (fewer than 100 schools):£510
  • University/HE Institution, Local Authority (100+ schools), Company with 13+ trainers: £510

On completion offirst 12-months membership the annual subscription rates in (a)will then apply.

(d) Support and advice on CPD Standard requirements pre-submission and/or pre-commencement of SLAand/or for anyadditional ISAR(s) - when requestedby the CPD S Lead Contact in writing- will be charged at £130foraccess to the equivalent of up to 2 hours support provide via telephone and/or email.

(e) Review of supplementary evidence/information when this is received more than one calendar monthafter it was first requested, in writing,from the PD Lead Contact by a CPD S assessorin order to complete either an IAV or RV, for example if insufficient evidence/information was submitted to allow completion of the validation during the assessor’sinitial review, will be charged at £130per additional request/review.

All rates are exclusive of VAT.For the purposes of clarity, the transaction described in this document is subject to VAT and will, therefore, be charged at the prevailing rate.

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