Business Continuity Plan – Coversure Insurance Services ( )
Disaster Executives: (Supported by the Management Team of Coversure Insurance Services Ltd)
Steps to be taken in event of a disaster:
- Ensure building/office is made secure and safe
- Instigate the plan as detailed below
- If office needs to be evacuated meet at –
If office cannot be traded from:
- Set up temporary office at –
- Contact Head Office – advise situation and temporary trading address
- Advise Datamattersof temporary trading address
- Contact all customers (notify of situation, temporary address, etc.)
- Contact fuel, power and water suppliers and all other noted parties below
- Arrange further stationery supplies from Head Office
- Arrange for delivery of vital supplies to new location
- Arrange for replacement of vital business equipment with Insurers
If both Disaster Executives were incapacitated:
- The disaster recovery plan would be instigated by , who would liaise with Coversure Head Office
In event of a Health and Safety disaster:
- Locate first aid kit in –
- Contact local hospital on –
Contact Telephone Numbers:
Insurance company:
- Name –
- Policy number –
- Telephone number –
Landlord:
- Name –
- Telephone number –
Temporary Trading office:
- Contact Name –
- Telephone number –
Suppliers and Service Providers:
Electricity:
- Supplier –
- Account number –
- Emergency contact number –
Water:
- Supplier –
- Account number –
- Emergency contact number –
Telephone Services:
- Martin / Nigel Taylor(Datamatters) – 0800 308 1180
- Opal account number –
- Opal contact number –
- BT/other account number –
- BT/other contact number –
Stationery:
- Main Supplier –
- Account number –
- Telephone Number –
- Redirection of post, Post Office contact number –
Other Contacts:
FCA (notify of address change/disruption to business):
- FCA reference number –
- FCA Contact Telephone Number 0845 606 9966
Accountant:
- Contact name –
- Contact number –
Solicitors:
- Contact name –
- Contact number –
- Doctors contact number –
- Police contact number –
Coversure Insurance Services
- Head Office0800 308 1000
- Mike Stephenson07958 353453
- Mark Coverdale07876 231564
Shareholders:
- Name –Contact number –
- Name –Contact number –
- Name –Contact number –
Business neighbours:
- Name – Contact number –
- Name – Contact number –
- Name – Contact number –
Business Continuity Plan –August 2013