CLIENT ORIENTATION, INDUCTION AND SCREENING

WORKBOOK

VCE / VET

FITNESS FOCUS – BUNDLE ONE

Competencies addressed in this workbook task

  • SRFFIT003B:

–  Undertake client induction and screening

  • SRFFIT001B

–  Provide Orientation to Clients prior to undertaking a fitness program

Complete the following questions in class and submit this workbook for assessment

VCE – 50 marks

VET - SRFFIT003B & SRFFIT001B

1.  What is rapport?

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2.  List the two essential components of building rapport

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3.  List the three components of Effective Communication

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4.  Outline how you can be an effective listener

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5.  Outline the important elements of effective questioning

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6.  Outline the importance of non-verbal communication

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7.  List the 4 personality types

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8.  Where do you think you fit in? What personality type do you think you are? List two characteristics of your personality type

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9.  How will your personality type affect your communication skills?

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10. What is the process order for a fitness instructor?

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11. The initial appointment – what information do you gather and what information do you provide in making the initial appointment?

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12. The initial appointment – key points

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13. The health screening appointment – key points

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14. The exercise program appointment – key points

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15. How do you manage a clients injury or health condition?

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16. Match an exercise to a fitness component

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17. Summarise each of the fitness components and match each to a fitness test

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18. Complete the following

a.  F ______

b.  I______

c.  T______

d.  T______

19. What is the basic structure of an exercise program?

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20. What do you do in the final stages of an exercise program?

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21. How do you maintain motivation for each of the personality types?

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22. The Stages of Change Model. Briefly outline each of the stages

a.  1.

______

b.  2.

______

c.  3.

______

d.  4.

______

e.  5.

______