DROP SHIP TERMS AND CONDITIONS

Updated April 3, 2012

The following document is a general guideline.

Ordering using Wildkin.com

Customers can enter orders online 24 hours a day, seven days a week. By ordering online your orders will come into our system automatically, exactly as entered, and the amount of processing time needed to ship your orders will be reduced. Those who have Net 30 payment terms now will be able to order online with these terms, and those that ship using their own UPS account may also select this option when ordering online.

Wildkin.com ordering instructions

While we designed the signup process to be intuitive, here are some high-level instructions on how to get setup on Wildkin.com.

1.Go to

2.Select Retailer Sign In

3.Select Create New Account

4.Create login and password. Complete “Ship To” and “Bill To” information. If paying by credit card, be sure that Bill To information matches the address that your credit card company has on file.

  • If you would like to use your UPS account, please include your UPS account number at the bottom of this page.
  • Please let us know if you prefer to pay using credit cards or if you would like to pay by check with Net 30 payment terms.

5.When completed, select Update. You will receive an email with a link to our Net 30 Credit Application. If you would like Net 30 Terms, please complete the form and email or fax back to us together with a copy of your tax resale certificate.

6.Once your account is approved, we will set your ordering permissions and notify you by email.

Purchase orders can also be sent to us by fax or e-mail, though this may add up to three days of processing time. Our e-mail address for orders is .

Drop Ship Terms & Conditions

  • A Drop Ship charge of $5.00 per order applies to emailed order. Drop ship fee is reduced to $3.00 if placed on
  • Orders received through the Wildkin.com system by 10:00 a.m. EST are expected to ship that business day. Orders received through the Wildkin.com system after 10:00 a.m. EST are expected to ship the next business day. Orders received by fax or email may take up to an additional three days to process.
  • We ship all packages via Fed Ex or UPS using either the third parties account number or our account number. In cases where we use our account number, the Fed Ex or UPS charge is added to your invoice.
  • Tracking numbers are emailed the same day as the orders ship:
  • For orders that ship using our shipping account you will receive an email with tracking information at the end of the day the order ships.
  • For third party shipments we will enter an e-mail address in to the UPS system with each shipment that will provide e-mail notification of the tracking number to you.
  • We require a credit card (Visa or MasterCard) to charge for drop shipment transactions but will consider terms subject to references and a credit check.
  • The packing slip included in the shipment will include no price information whatsoever.
  • We provide a notification of stock status via e-mail at minimum once per week.
  • We will invoice you for any adjustments levied by UPS for address corrections as long as the address provided was correctly entered by us.
  • We currently do not accept orders for PO or APO boxes shipping via USPS.

Returns

We will accept returns subject to:

  • A Return Authorization being issued prior to the customer shipping the item back.
  • The item being in "as new" condition as determined by our warehouse upon receipt. Used items are not returnable.
  • All shipping charges being paid by the customer or the third party unless the return is due to a shipping error or defective (verifiable) merchandise.
  • Credit is not given until merchandise returned to stock.
  • Returns are subject to a 20% restocking fee, and outbound freight and drop ship fees are not refunded.

Website Images

We can provide images and product data for display on your web site. Full size images of our items are available at higher resolution images are available at

Please let us know if you have any questions. Contact us at 615.386.7110or e-mail at