Volunteer Services General Awareness Quiz

Volunteer Services General Awareness Quiz

NAME______

HOLY CROSS HOSPITAL

VOLUNTEER SERVICES – GENERAL AWARENESS QUIZ

1.If I am accepted as a volunteer, I agree to give a minimum of _(100)______hours

2.If I cannot work my scheduled time, I should:

  1. notify the Director of Volunteer Services
  2. notify the supervisor of the department to which I am assigned
  3. just not show up
  4. none of the above

3.The hospital I.D. should be worn at chest level, so that it is visible and readable.

  1. True
  2. False

4.Each day that I volunteer, I should sign-in in the Volunteer Services Sign-In Room

  1. at the beginning and end of the shift
  2. only if I want
  3. the next day I volunteer

5.If there is any change in my name, address and/or telephone number, I should

  1. notify my supervisor in writing
  2. notify the director of volunteer services in writing
  3. notify Human Resources Administration
  4. both a and b

6.While on volunteer duty, the dress code is business casual.

  1. True
  2. False

7.The single most effective step in preventing infection is __hand washing/sanitizing hands______.

8.In the event of a fire, RACE! Stands for

  1. Run, All-together, Careful, Elevate
  2. Rescue, Alarm, Contain, Extinguish
  3. Report, Acupuncture, Culture, Excite

9.In the event of a fire, I should close all doors and call 211.

  1. True
  2. False

10.In the state of Maryland, all members of the health care team are required by law to report any suspected abuse or neglect of a child or vulnerable adult to local child protective.

  1. True
  2. False

11.Physical indicators of abuse or neglect are

  1. inappropriate clothing for the weather
  2. evidence of prior bone fractures on x-ray
  3. poor hygiene and/or poor nutrition
  4. all of the above

12.In working with the frail individual in late adulthood, (age 70-death), it is important to consider:

  1. providing a safe and secure environment because they have potential for falls
  2. present opportunities for the patient to share past experience, encouraging “life review.”
  3. the patient may be depressed
  4. all of the above

13.Signs and Symptoms of a Stroke includesSUDDEN:

  1. Numbness/weakness one part or side of the body; i.e. face, arm, or leg
  2. Confusion, trouble speaking or understanding
  3. Problems seeing in one or both eyes
  4. Dizziness, loss of balance or trouble walking
  5. Severe headache with no known cause
  6. Decrease in level of consciousness
  7. All of the above

14.If you notice someone with symptoms of a stroke, you should immediately dial 211 and state the location of the patient.

aTrue

bFalse

16. Wearing gloves appropriately includes

aremoving immediately after handling body substances, with hand-washing to follow

bwashing gloved hands before going to the next patient

cwearing gloves your entire shift

17.Hepatitis and HIV Infection are transmitted by toilet seats.

aTrue

bFalse

18.HIPAA applies to everyone in the workforce, even volunteers, part-time workers and staff who do not come into contact with patients or patient information.

aTrue

bFalse

19.It’s ok to share Protected Health Information with the friends or neighbors of a patient if you all belong to the same church group.

aTrue

bFalse

20.HIPAA compliance means that conversations about patients should be avoided in public places such as hallways, elevators, and cafeteria.

aTrue

bFalse

07_19_11

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