SYLLABUS

University of Baltimore Division of Applied Behavioral Sciences

Organizational Psychology APPL 641.185

Fall 2016

Instructor: Tom Mitchell, Ph.D.
Phone: (410) 837-5348
Homepage:
TMITCHELL@UBALT .EDU

Class meets:Tuesdays 5:30 - 8:00 PM
Classroom: Academic Center: AC 401

Office: Learning Commons, LC 411
Office Hours:Tuesdays and Wednesdays 12-2PM

  • Fall Academic Calendar
  • Academic Integrity PolicyTurnitin
  • Sakai Logon
  • UB site for travel funds to conferences (Scroll down)
  • UB Achievement and Learning Center
  • ADDITIONAL REFERENCES FOR ORG PSYCH (LeBreton)
  • What I Now Know: Tips, Advice and Opinions (I wish I had known before I finished the program) from Heather Galbraith and Summer Schlesinger

Course Catalog Description: An analysis of the psychological theories and findings that explain individuals' behavior in an organization. Traditional theories of motivation, satisfaction and leadership will be explored yet a major emphasis will center on the application of psychological principles to lead and motivate.

Course objectives: To prepare the student for implementing effective procedures for increasing productivity while improving the quality of work life of employees. To familiarize students with the traditional and contemporary theories and practices relating to motivation, leadership and job satisfaction. To enable the student to apply the theories to improving organizational effectiveness.

Student Learning Outcomes: At the end of the course you should be able to:

  1. Propose an evidenced-based solution to an organizational problem involving motivational, leadership and satisfactions issues.
  2. Describe the principal theories used by I/O psychologists to diagnose and resolve organizational issues.
  3. Demonstrate in written form competencies in: (1) identifying organizational problems and issues, (2) devising solutions based upon sound I/O principles, (3) recommending viable solutions to management on how to implement them.
  4. Describe how to communicate to management and employees using business terminology and plain language.

Texts required:

Landy, Frank J., & Conte, Jeffrey M. (2013). Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. 4th edition Blackwell Publishing ISBN- 978-1-118-29120-7

(or the 5th edition)

Other assigned readings: (see schedule below)

Web Sources:

  • Work in the 21st Century: An Introduction to Industrial and Organizational Psychology.
    4th edition Landy & Conte Text materials online
  • All cases (Motivation/Satisfaction/Leadership) for this class
  • Society for Industrial/Organizational Psychology (see IO related sites) Psychology journals on line
  • SIOP Exchange
  • Society for Human Resources Management
  • Chesapeake Human Resources Association
  • Personnel Testing Council of Washington D.C.
  • Description of I & O psychology (WIKI)
  • Journal of Applied Psychology
  • Personnel Psychology

Class format: Lecture, class discussions and group problem solving activities.
Course requirements:

1. Demonstration of an understanding of assigned readings;
2. Successful completion of two exams
3. Three individual case reports (submitted on due date)
4. Responses to Chapter questions posted in discussion forums (Sakai).

  • Cases for class reports
  • INSTRUCTIONS FOR PREPARATION OF CASE REPORTSGood example of Case Report: Benefits for Acme Aluminum
  • How to write an executive summary
  • INSTRUCTIONS FOR POSTING CHAPTER QUESTION REPONSES ON SAKAI
  • Effect v. Affect...know the difference

Grade determination:Exams (40%) + Cases (60%) = 100%Mid term and final exams (20% each) + three case reports (20% each)

Grades for each assignment and course grades based on following scale: A = 90 - 100; B+ = 85 - 89; B = 80 - 85; C+ + 75 -79; C = 70 - 74; F = < 74

Cases available:ALL CASES ON LINE

Schedule of Assignments:

Session 1: August 30Chapter 1: What is Industrial & Organizational Psychology? (modules 1.1 -1.4)Chapter 1 Questions

  • Description of course objectives, requirements, Cases for individual& team problem solving assignments
  • Trial case: The Skeptical Ceo
  • Example of a good paper for this trial case: Applications of Industrial and Organizational Psychology: Benefits for Acme Aluminum
  • The Future of HR
  • NOT SO FAST (on F. Taylor Jill Lepore, 2009)
  • NYT Inside Amazon's workplace 8/18/15

Session 2: September 6Chapter 2: Methods and Statistics in Psychology (modules 2.1 - 2.4)

  • Difference between I/O and HR Practitioner (TIP, July, 2000 by Lori Foster)
  • Scales of Measurement PPT
    Choose a Case (any one) Cases on Motivation

Session 3: September 13Chapter 8 The Motivation to Work (Modules 8.1 & 8.2)

RSA ANIMATE: Drive: The surprising truth about what motivates us

Please review these sites before next class

  • Automaton the Ghost in the Machine
  • Tolman and Honzik latent learning
  • Equity theory (PPT)
  • Gravity: A company Copes with Backlash Against the Raise that Roared NYT 8-2-15
  • U. Toronto Motivation theory (Instructor: Chun Wei Choo)
  • Porter Lawler VIE model (bola.biz)
  • Manfacturing to target
  • Six sigma
  • Job Char Model (JCM) power point (JCM) Hackman & Oldham: (Landy text: p352)
  • Job Diagnostic Survey (JDS)SUMMARY OF JDS (Datner's)

*** Report due for trial case The Skeptical CEO (optional) ****

Session 4: September 20 Chapter 8 The Motivation to Work (con't) (Modules 8.3 & 8.4)

  • Judge et al. (2002). Relationship of personality to performance: Motivation: A meta-analytic review. Journal of Applied Psychology, 87, 797-807.

Deci & Flaste: Why We Do What We Do

  • Ryan, R. & Deci, E. (2000) Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist., 55, 68-78.
  • Articles: Kohn, A. (1993) Why incentive plans cannot work. Harvard Business Review. Sept-Oct.
  • Stewart, G.B. et al. (1993) Rethinking Rewards Harvard Business Review. Nov-Dec.
  • Kohn Responds
  • The Secret of Effective Motivation NYT 7-4-14
  • Incentive pay for Gov't disability wkrs (Washington Post 8-26-13)
    Sources for Deci and Ryan Measures:
  • Deci and Ryan's Self Determination Theory
  • Individual Styles Questionnaire
  • General Causality Scale Description (Deci & Ryan)
  • GCOScores for two Org Psych Classes
  • Individual Styles (GCOS) scoring temlate (Excel)

Choose a case (any one)Cases on Job Satisfaction

Session 5 September 27 Chapter 9 Attitudes, Emotions, and Work (Module 9.1)

  • Saari, L. M., & Judge, T. A. (2004) Employee attitudes and job satisfaction. Human Resource Management,Vol. 43, No. 4, Pp. 395–407
  • SIOP Job Attitudes

Group discussion questions
Complete the JSS for a job you have had, score it and bring the completed form to class.
(use the MS Word version, not the online one)
Description of several Job Satisfaction Scales

  • Smith Kendall Job Satisfaction (JDI)
  • Paul Spector's Job Satisfaction Scale Info
  • JSS on line
  • Job-related Affective Well-being Scale, JAWS
  • JSS APPL 641 class norms

*** Report due for Case: Motivation ***

Session 6: October 4 Chapter 9 Attitudes, Emotions, and Work (con't) (Modules 9.2 & 9.3)

  • Article: Bakker, A. B. (2011) An evidence-based model of work engagement. Current Directions in Psychological Science, 20, 265-269.
    DOI: 10.1177/0963721411414534
  • JSS Fa 13 student sample cf to Norms (SiddiqKassam)
  • Demonstration of Employee Satisfaction survey report: Tyrone Org Survey
  • Example of PPT presentation to management: Tyrone Org Results

Session 7: October 11 Review for midtermSome discussions questions to review for the exam

Sessioin 8:October 18*** Midterm Exam ***

Session 9: October 25Chapter 11 Fairness and Diversity in the Workplace(all Modules)

  • WSJ article: Get rid of the Performance Review
  • hand out GZTS to be completed and returned by Nov 2 ***

*** Report due for Case: Satisfaction ***

Choose a Case (any one)Cases on Leadership

Session 10: November 1Chapter 12 Leadership (Modules 12.1 & 12.2)

  • Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job performance. Personnel Psychology. 44, 1-26
  • Article: Barrick, M. R., & Mount, M. K. (1993). Autonomy as a moderator of the relationships between the Big Five Personality Dimensions and job performance. Journal of Applied Psychology, 78,1 111-118.
  • Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five personality factors J. of Applied Psych. v.79, no. 2. pp 272-279

LMX Exchange theory (SIOP)

How to get the party started

Big five personality characteristics (Handout individual difference measure: GZTS)

Session 11:November 8 Chapter 12 Leadership (con't) (Modules 12.3 & 12.4)

Special Guests: 6:30 PM to 8 PM

  • Mark Tregar, Senior Consultant, IBM; PPT Presentation
  • Kathy Ford, & Katie Wrenn, Strategic Human Capital Management Consultants,Booz Allen, HamiltonPPT Presentation
  • Jessica Griggs, U.S. DEA PPT Presentation

***collect GZTS inventories ****

  • Humanitarian Work Psychology ppointGlobal Work Force Brochure PDF file
  • Gender in Leadership (SIOP)
  • Article: Bass, B. M. (1997) Does the transactional-transformational leadership paradigm transcend organizational and national boundaries? American Psychologist, 52, 130-139.
  • List of 19 Leadership SKAs
  • Startling evidence that working causes productivity

Session 12: November 15Personality Assessment Inventories

  • Real World Consulting
  • Guilford-Zimmerman Temperament Survey
  • Guilford-Zimmerman Temperament Survey stats
  • Guilford-Zimmerman Temperament Survey stats for Gender (3 scales)
  • GZTS descriptives for APPL 641
  • California Psychological Inventory Scale Definitions
  • NEO-PI Big Five
  • IPIP
  • 16PF

*** Report due for Case: Leadership ***

Session 13: November 22Chapter 13 Teams in Organizations(Modules 13.1 & 13.3)

Peter Drucker' Legacy: (WSJ) article 11-14-05

Atlas Box company

  • Flight 90
  • Study of Boredom in Committee meetings
  • Team decision process (power point slides)
  • Some ideas are so bad that only team efforts can account for them WSJ 9-29-04

Session 13: November 29Chapter 13 Teams in Organizations(Modules 13.1 & 13.3)

  • Article: English, A., Griffith, R. L., & Steelman, L. A. (2004) Team Performance: The Effect of Team Conscientiousness and Task Type (Small Groups Research: Sage)
  • Separation Anxiety: Canon stays in Japan WSJ 9/27/04
  • WSJ Peer group pressure
  • Homeland Security Merger (Balt Sun 11/26/02) What problems of culture change will the homeland security merger experience?

December 2PTC Fall EVENT at George Washington University 2 - 7 PM

Session 15: December 6***Final Exam ***

Readings on reserve in Langsdale Library:

Reserve holdings

Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job performance. Personnel Psychology. 44, 1-26

Bass, B. M. (1997) Does the transactional-transformational Leadership paradigm transcend organizational and national boundaries? American Psychologist, 52, 130-139.

Collins, J. M. (1998). Race, Job Applicants, and the Five-Factor Model of Personality: Implications for Black Psychology, Industrial/Organizational Psychology, and the Five-Factor Theory. Journal of Applied Psychology

Deci, R. & Ryan, R. (2000) Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist., 55, 68-78.

Kohn, A. (1993) Why incentive plans cannot work. Harvard Business Review. Sept-Oct. (reserve)

Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five personality factors J. of Applied Psych. V.79, no. 2. pp 272-279

Stewart, G.B. et al. (1993) Rethinking Rewards. Harvard Business Review. Nov-Dec. (Reserve)

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