The British Red Cross Helps People in Crisis, Whoever and Wherever They Are. We Are Part

Job Description

Job Title / Trainer, International Programme Methodology
Job Band / EP1G / Ref / UKO49753
Department / Performance & Accountability /

Division

/ International
Reporting to / P&A Advisor / Location / UKO
Duration / Fixed term to 31-Dec-13 /

Last Updated

/ November 2012

Context

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.

We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.

In 2008 it was recognised that the current programme/project management systems in use in the International Division of the British Red Cross do not adequately satisfy management, reporting, learning and accountability requirements for beneficiary-focused and internal programmes/projects.

It was therefore agreed in mid-2008 that a Programme Cycle Methodology(PCM) and a Programme Management System was required for the International division.

 The Programme & Information Management System (PIMS) was successfully rolled out to the International Division in October 2011, to staff based in the London Head Office and other offices around the world.Development has continued in 2012 to incorporate further suggestions from users as well as some corporate requirements. A full training programme was developed for the roll out of PIMS which has continued through 2012for new starters and new system developments. This will continue into 2013 and beyond.

 The Project Cycle Methodology (PCM) was rolled out to users through 2011, partly through PIMS, and continues to be developed and refinedfollowing user feedback. The methodology scope has increased from solely projects and programmes into a broader International Management Methodology (IMM) which promotes a more consistent approach to managing all the work of the International Division

We are recruiting an International Programme Methodology Trainer to work withthe Performance & Accountability (P&A) Advisors and PIMS Project Managerin further developing anddelivering the training programme to the International Division and other users. The majority of training will focus on the IMM, with the successful applicant taking over an existing PIMS training programme from the current PIMS Trainer. Therefore the role requires a mix of continuity and innovation to ensure the development of a coherent training portfolio for the division during this period of change and improvement.

Scope and Purpose of the Post

To ensure that all members of the International Division and relevant UK personnel are fully trained and competent users of both theInternational Management Methodology (IMM) and Programme and Information Management System (PIMS). It is expected that the primary focus of this role will be on IMM training.

The trainer will be responsible for the development and delivery of training making use of the latest technologies including WebEx and e-learning as appropriate.

The post holder will work with a range of internal stakeholders, and be responsible for developing a coherent training programme in liaison with the BRC Learning and Development department.

Main Duties and Responsibilities

IMM - International Management Methodology

To work with the Performance and Accountability Advisors and Head of Performance and Accountability to:

develop a training programme for the IMM (including PCM) that is appropriate for the different users in the division, and integrated with PIMS where necessary and appropriate.

ensure that training is in line with the latest methodology developments, organisational procedures, regulations and best practice and that any updates and changes are effectively integrated into the training material and delivery

To work with the PIMS Project Manager to:

develop content and functionality for the different elements in PIMS to help user navigation through the IMM

PIMS - Programme & Information Management System (technological)

To undertake the necessary work to ensure the International division and other users of PIMS can continue to confidently use the system to the required competency level.

There is already an existing training programme for PIMS. Taking this into account, as well as the different user groups of PIMS (International staff, staff outside of the International division, as well as Superusers) the International Programme Methodology Trainer would be required to:

Update or develop training courses for the different user groups as necessary
Deliver training courses for all user groups through appropriate methods (including e-learning)

Various reference materials have already been created, and the International Programme Methodology Trainer would be required to keep these up-to-date, while also developing new materials where needs are identified.

With their knowledge of PIMS and the users, the International Programme Methodology Trainer would be required to work with the PIMS Project Manager to develop content and functionality for the different elements in PIMS to help user navigation through the technical system

Additional Tasks

To actively communicate with key stakeholders at all levels

To engage in system testing and feedback during further developments of PIMS

To develop and implement a user feedback process that collates and evaluates the comments and issues raised by recipients on the different training courses and act upon the feedback

Uphold the Fundamental Principles of the Red Cross and Red Crescent Movement and to work within the Society’s Equal Opportunities Policy, and to demonstrate the competencies and behaviours set out in the Society’s Management Development Framework’).

To undertake any other relevant duties as requested by the Head of Performance and Accountability or the PIMS Project Manager.

Person Specification

Job Title:International Programme Methodology Trainer Ref: Band: EP1G

Education / Training

/ Educated to Bachelor’s degree level or equivalent *
Relevant training qualification desirable.

Experience

/ Proven experience in carrying out effective training needs analysis and implementing a training intervention based on this*
Experience in designing and delivering training on standardised ways of working in a diverse organisation*
Experience of training or supporting aspects of programme/project cycle management, e.g., planning, monitoring, evaluation and reporting mechanisms
Experience in design and roll out of trainingona system, particularly SharePoint or systems based on SharePoint desirable
Experience of working with in the Humanitarian sector (including field experience) desirable

Knowledge/ Technical Skills

/ Knowledge and experience of the humanitarian or development sector in an appropriate role*
Knowledge of project/programme cycle management systems and of project/programme planning, monitoring, evaluation and reporting.*
Confident use of Microsoft Office (Word, PowerPoint and Excel)*
Proven ability to facilitate training sessions(including computer-based classroom training) with individuals and groups directly and remotely.*
Knowledge of WebEx and e-learning*
Knowledge and previous use of Microsoft SharePoint desirable
Understanding of how learning and information management can result in effective knowledge management.

Personal skills

/ Excellent written and verbal communication skills
Able to communicate effectively with, as well as to negotiate with and influence staff at all levels.*Strong organisational skills with ability to work on own initiative and meet deadlines*
Strong inter-personal skills with cross cultural sensitivity *Flexibility, ability to cope well with changing priorities.
Commitment to values of humanitarian work.

Special Circumstances

/ Understanding of/commitment to the equal opportunities policy and practice and to the Fundamental Principles.

*Minimum short-listing criteria. N.B. All disabled candidates who meet these criteria must be short-listed for interview in line with our commitment under the two- tick symbol scheme.

Performance and Accountability Department

The International Division’s Performance and Accountability (P&A) Department was launched on 1August 2012. Prior to this date, P&A issues were handled by seven staff in Humanitarian Policy, all of whom transferred to the new P&A Department.

In summary, our aim is to:

Enhance the quality and impact of International's work, including providing direct support to programmes

Facilitate a quality and consistent approach to performance and accountability, underpinned by International’s Management Methodology (IMM) and the Programme and Information Management System (PIMS)

Effectively engage with BRC UK in the context of planning, budgeting, reporting and accountability to beneficiaries (AtB)

Lead on the management of the DFID Relationship

Influence P&A work across the Movement

International Programme Methodology Trainer, Nov 12 / 1