Tangentyere Council

TANGENTYERE COUNCIL

POSITION DESCRIPTION

Position Title: Patroller

Division: Social Services

Classification: 2

Job Holder N/A

Prepared By Richard FarrellDate 25/3/2013

Staff reporting to position: Nil

1. Position Summary

Tangentyere Social JusticePatrol is part of the Social Services Division which aims to improve the quality of life of Central Australian Aboriginal people and the wider community through providing innovative, responsive and culturally appropriate services.

This position is responsible for patrolling the public areas of Alice Springs and Town Campsto provide early intervention, education and support to Aboriginal people and the wider community in a way that respects culture and human rights. This position is required to actively support and empower Aboriginal people to make a choice that creates a safer environment within the Alice Springs community.

Key Responsibilities

1. Patrolling public areas of Alice Springs and town camps on weekdays, weekends and public holidays
2. Provide early intervention, education and support to Aboriginal people
3. Maintain accurate encounter and service activity records
4. Build and maintain relationships with our partners (e.g. Police and service providers) with the aim to create a safer living situation within the community

1. Major Accountabilities

• Assist in dealing with intoxicated people
• Assist in dealing with conflicts and supporting people at risk
• Help reduce the need for Police intervention
• Undertake training when required

• Accurate completion of encounter sheets, base log and communications book

• Attend and participate in training

• Educating people about laws and by-laws
• Provide information to clients regarding alternative service providers for individuals to make better lifestyle choices to make a safer community within the Alice Springs region
• Assist clients by providing early intervention in matters of domestic/family violence, intoxication and individuals at risk.
• Provide referrals for individual clients to the appropriate services to follow up support needs for the client.

• Accurate completion of encounter sheets, base log and communications book

• Ensuring all encounter and service activity records are detailed, accurate and complete
• Reporting to appropriate services, children/youth that are at risk or witness to sniffing, alcohol and assault (including sexual behaviour)

• Accurate completion of encounter sheets, base log, communications book, referral form
• Incident report and referral form

• Call Police to situations as required and when requested by clients
• Inform Tangentyere Council and our partners of cultural activities such as sorry camps, and other business that affects services and service delivery to town camps.
• Inform Team Leader and our partners of when there are big numbers of people who are visitors to town for sporting events, family feuding, show time and medical reasons.

• Communication book, Incident reports
• Base Log and Encounter sheet

1. Relationships

Internal

External

1. Core Competencies

Commitment

• Willingness to improve personally and professionally within the work place

• Arriving at work on timeand informing Team Leader when unable to work

• Willingness to build relationships and engage with staff, clients and service providers

Teamwork

• Willingness to share ideas and experiences to improve service delivery to have positive outcomes for staff, individuals, families, service providers and wider community

• Supporting and respecting team members through communication, security, debriefing and being reliable and sharing the workload
• Participate and contribute to team meetings

Communication

• Good communication skills(listening and talking)
• Non judgemental approach to clients, staff and service providers
• Writing incident reports, completing encounter sheets, base logs, communication books, etc.

OH&S

• Incident reporting
• Reporting accidents and near misses
• Understanding First Aid
• Workplace issues such as conflict resolution

Cultural Awareness

• Cultural knowledge/understanding
• Sensitivity when dealing with Aboriginal clients
• Two way learning indigenous and non indigenous
• Respecting clients and staff cultural beliefs
• Respecting avoidance through cultural lore

1. Qualifications and Selection Criteria

Essential

1. Experience working with Aboriginal people in an outreach capacity and/or patrol experience
2. Understanding of issues facing Aboriginal visitors to Alice Springs and town camps residents
3. Understanding of problems associated with alcohol and violence
4. Demonstrated ability to manage conflicts
5. Basic literacy and numeracy skills and the ability to record encounters
6. Hold or be able to obtain an Ochre Card and be willing to undergo a police check
7. Must be able to work weekends and public holidays

Desirable:

1. Hold a current NT Driver’s licence
2. Senior First Aid certificate
3. Working knowledge of Aboriginal Language/s

1. Verification

Position Holder:Name:

Date Effective:

Signature:

Manager:Name:

Date Effective:

Signature: