Shadi H Madain

Shadi H Madain

Tel: USA 001-703-386-6213 Email:

Objective:

To obtain a position as administrative assistance, office manager, Operation Manager sales/customer service Manager utilizing my education, customer service, operations, sales, and management and language skills.

Education:

October, 2011-May, 2013Strayer UniversityFairfax, VA

Masters in Business Administration

Languages:

Arabic Native Speaker(45W typing Skill)

EnglishFluent (45W typing Skill)

Nationality:

Us citizen

IT and Operations Systems Skills:

MS Project, MS Office (Word, Excel, PowerPoint), MS Visio, Photoshop and Microsoft Troubleshooting.

Work Experience

Safeway Inc.May 2010-May 2013Retail/ Operation Manager

• Maintained responsibility for the overall daily operations of a retail stores.
• Supervised, scheduled, hired, trained, promoted, and disciplined personnel.
• Managed budgets, marketing, merchandising, and rotating inventory of stock.

• Ensured proper handling of daily receipts, balanced registers and bank accounts, prepared and made deposits

• Managed sales and support staff to perform all aspects of retail stores operation.
• Determined product lines, maintained inventory levels, managed vendors, designed marketing and sales campaigns’, oversaw merchandising, and supervised assistant managers and business services team.
• Responsible for profit attainment, financial and operational planning, payroll and employee performance.
• Consistently able to obtain high productivity from employees.
• Modified time lines and work schedules according to company needs.

Simply Staffing International Sep 2008 –April 2013 Office Manager

• Performed all administrative and filing assignment
• Assisted recruiters with collecting and processing Human Recourse paperwork
• Managed vendor relations to include ordering and managing invoices
• Handle customers inquiries and response to emails

Phil Mark Auto DealerJun 2006-Aguest 2008Dealer Operations Manager

• Assisted in overseeing the financial and accounting system and personnel at our dealership
• Prepared monthly budgets and financial statements.
• Forecasted financial goals for each quarter to maintain the dealership’s profitability.
• Processed insurance claims and liability insurance.
• Reviewed financial statements and ledgers, and working with the accounting staff to clear up any discrepancies.
• Ensured that the accounting records are maintained in an orderly, current and accurate condition at all times.
• Prepared all taxes and filing forms with the government.

Volunteers MarketingMar 2005-May 2006Marketing Manager

• Marketed the company's products and services to the public and private companies
• Organized meeting with small businesses to reserve spots
• Performed administrative and secretarial tasks including but not limited to handle
  phone calls receive and send letters, e-mails and meetings
• Managed the sales area to insure consistency and effectiveness
• Maintained daily inventory and perform audit controls
• Was recognized as the 1st producer in May, and September of 2006
• Processed all invoices in according with company’s procedures
• Handle SUBK/vendor issues and ensure proper and speedy customer satisfaction

References: