SERVICE:Business Services

JOB DESCRIPTION

SERVICE:Business Services

SECTION:InvestinCornwall

JOB TITLE:Project Officer – FDI client management

POST NO:

RESPONSIBLE TO:Inward InvestmentManager

SUPERVISORY

RESPONSIBILITY:None

KEY RELATIONSHIPS:

External:Potential investors, project Steering Group members, delivery partners (including SWRDA, Business Link, UKTI and other delivery agencies), members of the Cornwall Ambassadors programme, externally contracted resources (eg. PR and marketing agencies, lead generators)

Internal: InvestinCornwall team, other units of Cornwall Development Company

MAIN PURPOSE OF THE JOB:

To react to and manage enquiries received via the project’s various intermediaries (lead generators, overseas contacts at UKTI and SWRDA offices) or direct from clients via the web, in response to events, PR activity, etc to support the drive to increase levels of non-EU sourced foreign direct investment in Cornwall

KEY TASKS:

• Provide a tailored red carpet response service to potential non-EU foreign investors in Cornwall
• Research and develop compelling propositions for investors in response to their identified areas of specific need, eg: economic data, location options, premises, staffing, HE access, network introductions
• Travel in respect of selected campaign activity, specifically where potential clients have been identified (eg via lead generators) and need to be met
• Attend all InvestinCornwall events in UK and abroad

• Work with SW RDA Head of Inward Investment and team over potential investors in which the RDA would have an interest (target sector or larger business)
• Develop relationships and maintain regular liaison with partner contacts in overseas markets to update on specific potential investors and the Cornwall offer in general
• Input to and update Cornwall sales propositions by sector and geographic marketing priorities in response to intelligence gleaned from potential investors
• Contribute to the development of the FDI toolkit and bank of sector/market presentations and hot sheets for tailoring to specific opportunities
• Link with marketing and partner representation in selected overseas markets
• Assist with aftercare and ambassador programmes

KEY RESULT AREAS:

• Achievement of the underlying business plan and satisfaction of the requirements of the Convergence Offer Letter (variation) in respect of the FDI element, specifically the handling of the target number of clients per annum and working to achieve the conversion of potential clients to actual investors

• Provision of an excellent service to potential investors within specified timescales to demonstrate the can-do attitude of Cornwall as a business destination

• Active participation in the programme of activities and events (both in the UK and overseas) which provide a platform for showcasing the potential of Cornwall as a business location of choice, including the World Forum for Direct Investment in 2011 (if delivered)

• Maintain accurate records of all contact with potential investors including details of referrals made to other business support agencies/professionals

PERSONAL & TEAM RESPONSIBILITIES:

• It is important that he/she is a good role model for staff and trainees and he/she projects a positive image to local employers.

• To be responsible for his/her own self-development on a continuous basis

• To carry out at all times, his/her responsibilities with due regard to the Data Protection Act and current Data Protection policy

• To carry out, at all times, his/her responsibilities with due regard to the Company’s Equal Opportunities Policy

• To work at all times within the code of the Health & Safety Act.

This job description is not comprehensive or exclusive and duties may be varied from time to time, but these will not change the general character or level of responsibility of the job. This job description and your performance will be regularly reviewed with you.

Good communication and organisation skills as well as self-motivation and self-confidence will remain essential qualities to fulfil this role.

In addition to fulfilling this specific role, you may occasionally be required to make your abilities available to help meet related business needs of the Company in your own or other Divisions. This would only be required if authorised by your Divisional Manager and subject to confirmation that precedence is given to your normal duties.

Date Last Reviewed:June 10

Approved by Manager:June 10

Agreed with Post Holder:

Date Personnel Informed:June 10

PERSON SPECIFICATION

ATTRIBUTES

ESSENTIAL

Relevant Experience

Education & Training

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