Senior Carers Wellbeing Officer (Maternity Cover)

Dear Applicant

Senior Carers’ Wellbeing Officer (Maternity Cover)

Thank you for your interest in the above position. Please find enclosed the following:

Job vacancy details

Application form

Job description and personal specification

Details of the Carers’ Centre

Equality and diversity statement

Equality and diversity monitoring form (please complete and return)

The closing date for applications is 5pm on Friday 11 September 2015.Interviews will take place on Tuesday 22 September 2015.

Shortlisted candidates will be notified by telephone or by email. If you have not heard from us by Friday 18 September 2015please assume you have not been successful on this occasion.

We look forward to receiving your completed application and thank you once again for your interest in the Carers’ Centre.

Yours sincerely

Operations Manager & Deputy Chief Executive

Senior Carers’ Wellbeing Officer
(Fixed-term maternity cover between 23 November 2015 – 31 August 2016)

The Carers’ Centre is a rapidly changing, innovative and exciting organisation responding to carers’ needs.

We are seeking a flexible and hardworking Senior Carers’ Wellbeing Officer to manage our wellbeing service for carers, including supervision of staff and volunteers, managing and delivering a programme of events and activities and developing new services.

You will be carer aware, experienced at organising events and have excellent planning and prioritising skills.

37 hours per week

£25,250 +5% pension

The closing date for applications is 5pm on Friday 11 September 2015. Interviews will take place on Tuesday 22 September 2015.

You can download a Job Pack from our website: or request a pack by post by calling 01761 431388.

The Carers’ Centre is an equal opportunities employer and does not accept CVs.

Bath and North East Somerset Carers’ Centre

Application Form

Where did you hear about this this vacancy?

Position Applied For:

Notes:

1. To apply for a position with the Carers’ Centre you must fill in and return this application form. CVs are not accepted. Please complete this form as fully as possible. All the information requested is needed so that we can shortlist the most suitable candidates and safeguard the children and adults who we work with.
2. The post holder will be required to undertake a Disclosure and Baring Service check.
3. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website:
4. In order to safeguard our service users, please note that we will terminate the employment of or withdraw offer of employment from anyone found to have failed to declare a conviction, caution or pending police action or having been subject to police investigation which they should have declared.
5. Before shortlisting, the information on the first two pages of this application form is removed to ensure your application is assessed solely on your suitability for the position.
6. Please take the opportunity to tell us anything you feel will support your application. Remember, your application will be assessed against the personal specification document.

Section 1: Personal Details

Full name

Address

Postcode

Tel No. Mobile

Email

Are you permitted to work in the UK? Yes No

Do you have (a) a current full driving licence? Yes No

(b) a car you can use for work? Yes No

How many days sick leave have you had in the past 2 years?

Do you have any specific needs that we should consider to ensure that you have a fair interview e.g. access, communication needs etc.? Yes No

If yes please give details:

How much notice (if any) would you need to give to your existing employer?

Section 2: References

Please provide details of two people who would be willing to give you a reference. These should not be relatives and one should be your current or most recent employer.

References will be taken following a job offer being made.

Name

Address

Postcode

Tel No

Occupation/relationship to you

Name

Address

Postcode

Tel No

Occupation/relationship to you

Section 3: Declaration (please ensure this section is completed)

Do you have any convictions, cautions, reprimands or final warnings that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)? Yes No

The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found at

If yes, please provide written details of the offence, date, and sentence in a sealed envelope marked Confidential and send it to: David Trumper, Operations Manager and Deputy Chief Executive, Carers’ Centre, 1 Riverside Cottages, Radstock BA3 3PS. Add title of the position you are applying for to the top left-hand corner.

This envelope will only be opened if you are considered for appointment (depending on the nature of the offence and when it happened you may or may not be disqualified.) Such information will be confidential to the appointment panel. The envelope will subsequently be returned to you.

I declare that the information given on this form is true and correct to the best of my knowledge. Submitting this form electronically is equal to my signature.

NameDate

Should you be unsuccessful on this occasion would you like us to hold your application on file for 12 months in case another suitable vacancy arises? Yes No

Section 4: Education/Training, Courses & Qualifications

Please include details of all education and relevant training including short courses starting with the most recent first.

Section 5: Outside Interests & Hobbies

Section 6: Employment History

Please start with your current or most recent employer. Include details of any relevant voluntary work. Please provide details for any gaps in your employment history.

Section 7: Further Information

Tell us why you are applying for this position. Refer closely to the job description and personal specification to demonstrate how you feel your skills, experience and knowledge are relevant to this post. Please continue onto a separate sheet if you wish.

Please email your completed form to or print and return to David Trumper, Operations Manager and DCEO, Carers’ Centre, 1 Riverside Cottages, Radstock BA3 3PS.

JOB DESCRIPTION:SENIOR WELLBEING OFFICER

JOB TITLE:Senior Wellbeing Officer – Maternity Cover

HOURS OF WORK:23November 2015 – 31August 2016

37 hours per week; Monday – Friday with evening and weekend flexibility.

GRADE:Grade 3

PLACES OF WORK:Carers’Centres in Bath & Radstock

RESPONSIBLE TO:Senior Development Manager

RESPONSIBLE FOR:Wellbeing Team

Aims of the post
To line manage the Wellbeing Team to ensure breaks, training and employment support, counselling, peer support groups and other emotional support offers are provided in line with our contractual requirements and that the Carers’ Centre is viewed by professionals and the public as a high quality organisation.

To work with the Volunteer Coordinator to identify opportunities for volunteering within the Wellbeing Team and supporting volunteers who are recruited.

To split your time between line managing, strategic planning and direct service provision.

To contribute to the organisation’s annual commitments made to carers and funders.

The post-holder will provide:

Line Management

Employment and Training Officer to be line managed to develop high quality services for carers and to ensure funder requirements are met.

Bath University social work student to be managed through their placement within the Wellbeing team (ends Jan 2016)

To input in to the workplan of the business support team to ensure the smooth administration of the breaks programme, counselling programme, and other emotional support services.

Planning

To develop and manage the Breaks Team’s business plans with the Senior Development Officer to ensure high quality services for carers are delivered and funder requirements are met.

Carers’ Breaks

Develop high quality breaks programmes within budget with the Senior Business Support Officer and Senior Young Carers’ Officer in time for the publishing of quarterly newsletters for adults and young carers, meeting the Marketing and Communications Officer’s publishing timetable. This programme will be developed in consultation with carers to ensure that is meets their needs, and reporting back to carers to show how we have listened to them.

Develop training and employment support programmes with the Employment and Support Officer in time for the publishing of quarterly newsletters for adults and young carers, meeting the Marketing & Communications Officer’s publishing timetable.

Develop high quality relationships with breaks providers to ensure best value for money and high quality breaks for carers. This includes managing the relationships with key providers such as B&NES Council, who provide the Community Activator Service, and the Wellbeing College in B&NES for which you will sit on the Steering Committee.

Review and implement a fair use policy for the breaks provision.
Ensure you and your team, sessional workers and/or volunteers attend breaks to welcome and support carers.

Record keeping

Work with the Senior Business Support Officer to ensure Charitylog or electronic alternatives develop to provide efficient recording mechanisms for the breaks team.

Ensure you and your team use Charitylog (database) or develop electronic alternatives to record interactions with each carer in accordance with the Data Protection Act and all relevant internal procedures.

Develop and use outcome tools to measure the difference made to each carer. Use tools to monitor and evaluate all services, including contributing to the writing of internal and external evaluation reports.

Administration

Work with the Senior Business Support Officer to ensure the smooth administration of the breaks service.
Allocate administrative tasks of processing bookings and cancellation, phoning carers, sending breaks confirmation letters, arranging volunteer transport and replacement care, meeting and greeting, generating attendance registers for breaks providers, supporting staff and funders.

Fundraising

Work with the Senior Management Team and fundraiser to increase funding for break, training, employment and counselling services with an agreed target for the breaks team.

General

Ensure that you and the team deliver against a workplan, as agreed with their line-manager and contribute to the annual commitments made to carers and funders.

Ensure that you and the team adhere to the Carers’ Charter and provide professional, carer-focused information, advice and support service.

Ensure that you and the team encourage carers to provide feedback on Carers’ Centre’s services and to become actively involved in shaping future delivery.

Ensure that you and the team share and adopt good practice within the Carers Trust network.

Ensure that you and the team to work within the Carers’ Centre’s policy framework.
Work with the Marketing & Communications Officer to engage carers to share the difference the Carers’ Centre has made to their lives through the breaks team.

To undertake any other duties required, in consultation with the line-manager, as are consistent with the responsibilities of this post.

Personal Specification | Senior Breaks Officer

An overview of Bath and North East Somerset Carers’ Centre

The origins of the Carers’ Centre date back to 1986 and the then Volunteer Bureau, which provided volunteering opportunities in the local area. In 1994 a carers’ support project was started and by 1999 this had become the sole purpose of the organisation, as national and local legislation began to formally recognise family carers.

In 1996, the Care Network was established as a company limited by guarantee. In 2005 the Care Network was accepted as a member of the then Princess Royal Trust for Carers (now Carers Trust).

Since 2010 we have been known as Bath and North East Somerset Carers’ Centre and remain a key network partner of the Carers Trust.

Area of benefit
We support carers of all ages in and around the area covered by the unitary authority of Bath and North East Somerset (B&NES) which has a population of around 171,000 people with approximately half living in the city of Bath and the rest in the smaller towns of Keynsham, Midsomer Norton, Radstock and the surrounding villages. According to the 2011 census there are over 17,000 adult carers in our area.

Governance
The Carers’ Centre is a registered charity and company limited by guarantee governed by a Memorandum and Articles of Association and managed by a Board of Trustees who are also the Directors of the Company.

This Management Committee and its sub committees meet every quarter. In addition there is also a wider membership of interested people whose views and experiences help shape the work of the Carers’ Centre.

Funding
Around 60% of our funding comes from commissioned services by Bath & North East Somerset Council and the local Clinical Commissioning Group. The remainder of our funding comes from the Big Lottery, grant making Trusts and from the public.

Where we are
We have two Carers’ Centre buildings – one in Radstock and one in central Bath. We share both buildings with partner organisations, such as Crossroads Care.

Both buildings have free parking and are on regular bus routes.

Aims Objectives and Values

Mission Statement
Time for carers to be recognised and fully supported in Bath and North East Somerset

Objectives

Provide information advice and support that is comprehensive, accurate and appropriate to the needs of individual carers, so that they are aware of the choices and options available to them.

Work with carers individually and collectively to support them in stating their views in relation to the delivery and planning of local services.

Facilitate networking with other local voluntary organisations, statutory and private agencies to ensure there is co-ordinated support for carers

Enable carers to discuss and identify their own health and emotional support needs and to receive practical and emotional support through access to groups, training and personal development opportunities. As well as providing breaks for carers.

Promote and publicise the services and support we offer in order to identify and reach all carers living in B&NES.

Values

The Carers' Centre prides itself on being a fair and supportive workplace. We hold ourselves to the following values and make sure these are reflected in the way we work and the decisions we make.

Honest: We are truthful and sincere in all we do for carers

Fair: We treat everyone we work with equally and with respect

Supportive: We provide encouragement and help to all we work with

Empowering: We make carers stronger and more confident, especially in controlling their life and claiming their rights.

Innovative: We seek to find new and creative ways to achieve our mission

Sustainable: We work to ensure we will always be here to support carers, by considering financial, social and environmental concerns in our decision making.