Salary: 21,714 to 25,406 Per Annum

Grade:6

Salary:£21,714 to £25,406 per annum

Status:fixed term contract to 31 March 2015

Hours:37 hours per week

Number of Post:2 full time posts

Closing Date: 26 April 2013

Interviews will take place during: Thursday 9 & Friday 10 May 2013

HR will insert the chart from using ORG PLUS

• SYPTE’s aim is to provide the best Public Transport system possible. The objective is the pursuit of excellence in meeting the needs of all potential passengers.

• SYPTE is fully committed to the active promotion of equal opportunities in its capacity as an employer. It is the individual responsibility of every member of staff to seek to ensure the practical application of this policy.

• Under the Health and Safety at Work Act, all employees are required both to take care of their own health and safety and that of other employees and to co-operate with their employers in complying with their statutory duties.

• SYPTE and its Managers are fully committed to the training and development of staff.

1. Support the implementation of the LSTF Project work streams by contact and promotions with organisations, residential developments, agencies, and individuals within selected areas across South Yorkshire by addressing sustainable travel options on both an organisational and individual level.

1. Promote sustainable travel options within organisations and provide them appropriate ticketing offers and packages tailored to individual and organisational needs including measures of effectiveness.

1. Introduce the organisations products and services to both cold and warm prospective customers through various channels including telephone and site visits.

1. Liaise closely with other departments, varied groups and partners to develop and successfully deliver the projects sustainable travel solutions.

1. Monitor and evaluate the scheme targeting individuals and partner organisations across South Yorkshire to demonstrate modal shift as a result of interventions.

1. Gather and document information about the customer enabling marketing to support the execution of the LSTF initiative.

1. Advise the Senior Travel Choices Advisor on the development of new offers and measures required for effective delivery of appropriate public transport and information schemes to support accessing opportunities for employment and further education.

1. Develop and maintain links with individuals, communities and organisations, particularly those in LSTF targeted areas.

1. Work as part of the Business Development team and liaise with others to continuously improve cross-functional efficiency.

1. Undertake any other duties commensurate with the post as directed by the Senior Travel Choices Advisor.

• Assist in the delivery of a sustainable transport promotion for the Executive in line with the Local Transport Plan and LSTF project.

• Produce and maintain reports and reporting proposes to inform internal and external customers of the Travel Choices Team and LSTF Team, on both a routine and ad hoc basis.

• Provide regular progress updates for the Senior Travel Choices Advisor.

• Attend meetings, seminars and road shows at various locations throughout the County. This may include working in the evenings and at weekends.

• Advise and assist in the design of new sustainable travel promotional offers.

• Contribute to team working within the Business Development Team and liaise with others to continually improve cross-functional efficiency.

• Analyse organisation, community and individual requirements. Advise them on available sustainable travel products on behalf of Travel South Yorkshire.

• Make day-to-day decisions on operational matters within parameters agreed with the Senior Travel Choices Advisor.

• Participate in organisational decision making through membership of formal groups and committees.

• Arrange, organise and attend internal and external meetings as necessary. This may necessitate out of hours working.

• Advise and assist in the design of new sustainable transport promotional offers and marketing activities.

• Actively promote awareness of sustainable transport across the community.

• Four GSCE’s including English & Maths (A to C) or equivalent – Essential

• Part professionally qualified or equivalent – Essential

• Professional sector knowledge – Applies policy and practice

• Administration skills – Completes core processes

• Analytical and numeric skills – Interrogates and analyses data to gather relevantinformation

• Computer literacy skills – Uses computer technology to support performance

• Financial and commercial awareness – Maintains good financial control over resources within their department

• Literacy skills –Effectively communicates via written media

• Project management skills – Manages own contribution to project success

• Communication and interpersonal skills - To aid project delivery and ability to influence individual and external stakeholders

• Clean driving license – Desirable

• Customer & Stakeholder Driven –Works to add value for the customer/stakeholder

• Team Working – Values others perspectives

• Integrity & Respect – Models and promotes organisational values

• Achieving & Challenging –Seeks to exceed and deliver more

• Building & Managing Relationships – Identifies key relationships

• Influencing & Persuasion – Calculates the impact of their actions and words

• Flexible & Adaptable – Applies procedures flexibly

• Embracing Change – Ensures a vision for change is heard

• Developing Self & Others – Offers suggestions and supports others

• Research with External Focus – Digs deeper for answers

• Initiative – Reacts rapidly Strategic Focus & Critical Reflection – Uses past learning experience

• Decision Making – Operates within formal authority

• Experience in public transport, specifically in the area of service information provision – Desirable

• Sales and/or promotion experience in a relevant business area – Essential

SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE

EMPLOYEE SPECIFICATION

POST TITLE:Travel Choices Advisor - LSTF

DEPARTMENT:Customer Experience

*Knowledge/Skills/Experience are aligned to the organisations Competency Framework