Role: Tall Ships - Eventcoordinator (Ref: 009)

EVENT MAKERS

PERSON REQUIREMENTS

Role: Tall Ships - eventCOORDINATOR (Ref: 009)

What might I be doing?
1.Site branding and signage
-Must be available prior to the event on Monday 9th or Tuesday 10th July to assist in decorating the event site
-This role will continue during the event to ensure the site is welcoming and will be combined with general event stewarding
-Will assist the Site Team with preparing the event zones by placing banners, decorations and hoardings.
2.Park & Ride/Coach Tour welcome
-Good at organising people and happy to work in a busy environment
-Will communicate information in a clear, concise manner to both public and colleagues and remain courteous in testing situations
-Located at various points throughout the Tall Ships site and will be combined with general event stewarding role
3.Event Information Guides
-Roles will be based both on and off site and also manning telephone lines in liaison office (information phone number)
-Will be very much public-facing, and will be the primary source of information to event visitors
4.Crew Activity Co-ordinators
-Organisation and marshalling of a tournament or referee a game
-Accompany crews on sight-seeing tours ensuring all who attend (encouraging those who sign up to actually attend, working with liaison officers)
-These roles will be additional support to Liaison Officers and will work closely alongside this team
5Corporate hospitality/water taxis
-Meet and greet guests as they board vessels for corporate hospitality functions and day sails
-Distribute volunteer meal packs and ensure that both crew and volunteer rest areas have adequate supplies of tea/coffee/snacks throughout the day
What skills do I need to undertake the Role?
Essential:

Customer service
Organised and efficient
Good communicator
Enjoys working outdoors
A general knowledge of Sunderland history and the main tourist attractions in and around the town
Commitment to Equal Opportunities

Desirable:

Sport or youth work experience
Basic administration experience
Event management/stewarding experience
Experience in sales or customer service environment
Have an eye for detail

Event related circumstances

The event will be extremely busy and crowded with potentially large distances between duties and rest/feeding areas. This role will involve working across the expansive event space, potentially covering large distances.
The event will be open from 1000-2200hrs daily with briefings for volunteers prior to this, so days will be long. This may be mitigated with shift arrangements.
The local area traffic and transport routes are likely to reach saturation and careful movement planning will be needed in order to arrive for duties on time

Version 3: 06.11.2017