Maria del Mar López-Marrufo Suárez
11775 S. la Cienega Blvd. #2215
Los Angeles CA 90045
323-204-7369
PROFILE
Dynamic professional with seven years of native (I am from Spain) Spanish to English translation and interpretation experience. Articulate and persuasive in dealing with management, peers, staff and diverse clientele. A wide range of experience in the domain of technical translations, medical, video and web. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives.
EXPERIENCE
DIRECTV (January 2008- Present)
Coordinator for the translation department of the America’s leading company of cable TV. I assist in the translation of technical manual from English to Spanish for the Costumer Care Department. I am in charge of the updates for the company’s Web-page.
JBI (January 2005)
Conducted language testing for two of the world's leading independent developers and publishers of interactive entertainment software:
PANDEMIC Assisted the company in the translation their video, “Full Spectrum Warriors”, and its online HELP files. Required experience with military terms, native Spanish language and current Spanish slang. (Part-time)
THQ Inc. Tested and edited the Spanish version of their video games. Provided consultation and implementation of new ideas.
FOSTER CHILDREN (July 2004)
Provided 8 hours of simultaneous interpretation over a one-day period for several conferences between Spanish and English staff members. Topics: moral education, domestic violence and family relationship (part-time).
XEROX CORPORATION (June 2004)
Customer support agent. Facilitated clear communication between clients and teams. Provide back-up support to the call handling and manage difficult customer situations.
Provided first hand complaint resolution when necessary. Monitored agent calls on a test basis to assure compliance with company policies. Excellent organizational, diplomatic, and problem-solving skills. Excellent work ethic and attitude. Provided customers with telephone and online chat solutions for PC hardware and software problems.
XEROX CORPORATION (June 2003)
Translated an 8,000-word technical manual from English to Spanish for internal sales staff, analyst and customers. Assisted in translating database solution entries for their online help technical website.
COLEGIO OFICIAL DE PSICÓLOGOS DE ANDALUCÍA OCCIDENTAL (January 2003)
Certified translator for the Official School of Psychology in western Andalusia, Spain. Responsible for translating medical, legal reports and documents related to immigrant patients and their legal status in the country.
EMASESA (December 2002)
Provided 20 hours of consecutive interpretation over one-week period for an English biochemical water plan.
Continued…
Maria del Mar López-Marrufo Suárez PAGE 2
EXPERIENCE (Continued)
SAMU Servicio Andaluz de Medicina de Urgencias (October 2002)
Provided simultaneous Interpretations and acted as an English translator for medical, legal and administrative issues. Topics: contracts, financing and negotiations.
PIT Punto de Información Turística (October 2002)
Translated tourist information utilized in a touch screen server for the city of Seville Spain.
PROMAX (April 2002)
Congress hostess, organiser and English interpreter. Assisted staff and foreign english guest with every day activities inquiries, meeting information and current events.
Computer Experience
Microsoft Windows O/S. Applications include MS Office, Excel, Access, knosys, Trados, Trados Multiterm and DejaVu.
EDUCATION
1998-2000 University of Seville, Spain
English/American Literature and Linguistics
2000 University of Seville
Theory, Practice and Didactics of children teaching and pedagogy
2001 University of CEADE, private University attached to the University of Wales
Seminary of Translation and Interpretation
2001-2003 University of Wales
Applied Languages: Translation and Interpretation
2003-2005 California State University, Los Angeles
Medical and legal Interpretation and Translation
LANGUAGES Fluent in Spanish ( native Spanish from Spain) and English; knowledge of German