Post Title:Quality and Compliance Officer

JOB DESCRIPTION

1. Post Details

Post Title:Quality and Compliance Officer

Directorate:Employability teams,

Apprenticeships &Employability (AE)

Directorate

Grade:

Salary Scale:

1. Job Summary

2.1.Toensure quality and compliance of contractual paperwork and digital records across two employability contracts.

1. Organisational Relationships

3.1.Reports to theOperational Manager (Employability).

1. Main Duties

4.1.Acting as systems manager for administrating specific systems including My Work Search, PICs and Iset. To be responsible for the security of data and access rights to the systems

4.2.Inputting and updating client data and producing reports when required (for all contracts in employability)

4.3.Taking a lead with managers with the production of weekly, monthly, quarterly and yearly quality and compliance reports.

4.4.Quality check and review of all client paperwork relating to employability programmes (internal and subcontractors).

4.5.To conduct Monthly file checks on all contracts

4.6.Monthly observations on each member of the team (Alternating between Sign up’s, Initial Engagement Meetings and Action Plan Reviews)

4.7.Supporting staff with loading all contractual paperwork onto in house data system.

4.8.Responsible for quality checking interventions such as action plans, CV’s, and covering letters.

4.9.Preparing files for internal and external audits with SFA/ESF and DWP.

4.10.Delivering group and 1-1 quality and compliance training to staff

4.11.Monthly sample checks of supply chain contract paperwork.

4.12.Working closely with the Contracts Assurance team in Portsmouth and with the Quality and Compliance teams within Prime contractors.

4.13.To ensure office is compliant and data security is adhered to, check office floor, rooms and printers are clear information relating to clients and shredded immediately

4.14.Send Compliance reports and amendments due to advisors with follow up actions

1. Other

5.1.Seek to improve his/her own performance, contribution, knowledge and skills.

5.2.Participate in training and developmental activities as required.

5.3.Ensure the implementation of Catch22’s Diversity & Equality policy statement.

5.4.Comply with Health and Safety policies and procedures.

5.5.Ensure the implementation of Catch22’s policies and procedures.

5.6.Carry out other such other relevant duties, as required.

Quality and Compliance Officer