November 2013Tri-State Electric Membership CorporationVol.

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Thanksgiving Day Closing

Tri-State EMC will be closed Thursday November 28 and Friday November 29, 2013

Tri-State EMC holds 65th Annual Meeting

Thanks to everyone who attended Tri-State EMC’s 65th Annual meeting on September 21, 2013. All members who registered received a calendar and a multi-task opener.

Entertainment was provided by The Caylor Family. Reports were given by Tri-State EMC Board President William Grady Anderson, Tri-State EMC Secretary/Treasurer Mary Louise Landrum, Henderson, Hutcherson & McCullough Auditor Daniel Sheets, TVA Customer Service Southeast District Manager Mike Arthur, and TECA Government Affairs Assistant Chelsea Rose. Directors Mary Louise Landrum and Jesse Miller were re-elected to represent their districts for three year terms.

At the close of the business session, members participated in the prize drawings.

Scenes from the 2013 Annual Meeting

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Photo Caption: The Caylor Family provided the entertainment at the meeting

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Photo Caption: Tri-State EMC members attend the annual meeting

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Photo Caption: Tri-State EMC gave away a freezer as the grand prize. Tri-State EMC member Blanco Gray was the lucky winner of the freezer.

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Photo Caption: Boy Scout Troop 32 led the audience in the Pledge of Allegiance.

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Photo Caption: Tri-State EMC General Manager Stacy Chastain

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Online Bill Pay Improved!!

Recently, we have been developing additional avenues for members to pay their bills and update their personal information. One convenient way customers can now update their information is through our website. We have recently enhanced the Pay My Bill Online feature on our website. Members can still pay their bills online in the same way they have previously, but now there are additional enhancements for customers. Members can now update their profile information including their mailing address and phone number and can also now sign themselves up to receive E-bills. They can also set up alerts for due date reminders, alerts for past due reminders, alerts for account profile changes, and payment confirmation alerts. Members can also view payment histories and billing histories on their accounts.

The login information remains the same as before for customers who have previously set up their accounts online. New customers can follow the instructions for new customers logging into their accounts for the first time.

Tri-State EMC is excited about this new customer portal. We remain committed to providing our members with safe, reliable and affordable electricity.

Operation RoundUp Grants Recent Grants Awarded

Fannin County Preschool$1,000.00

Snack in a Backpack, Inc.$3,000.00

Hiwassee Dam High School$1,000.00

Copper Basin Elementary$1,000.00

American Legion Post 96 Copperhill$ 700.00

Blue Ridge United Methodist Church Preschool$1,000.00

Fannin County Special Olympics$1,000.00

Energy Efficiency

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